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“Personal Letter....” 5 of 5 bubbles
Review of Hotel Claris

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Hotel Claris
Ranked #63 of 522 Hotels in Barcelona
Certificate of Excellence
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Personal Letter....”
5 of 5 bubbles Reviewed 3 December 2011

Dear lovely Hotel Claris Team!

Your Hotel is unique in design and facilities. Small and cosy - to feel like home, even far away! Once you arrive at the small corner, the beautiful facade, with modern and historic architecture is welcoming you.

The always helpful and very friendly doormen are greeting you with "Ola!" and you know, where you are! Regardless if luggage, shopping and sight- seeing advises or the TAXI request, the 2 gentlemen have been always at our service- prompt and warm hearted! Chatting with you...having a word, not just because they are supposed to, because they want to...

Your amazing Front Office team, always busy, but quick and efficient in the same time- but never stressed or hectic. Any language spoken, always smiling, ANY request- they can make it happen. Thanks at this point for the apples :-) keep it!

My special regards and thanks goes to your gentleman, serving every morning at the daily breakfast restaurant: very very friendly, prompt and supe attentive! Nothing came out of my mouth- he was already there...I never needed to turn around to look for anything...my coffee hot and never empty, he knew you from the first day and how you like your breakfast...how much more relaxing can a day start?

At any point of service either the ladies cleaning the room, opening my bed sheets in the evening or the good looking guys from your room service ( good strategy!)...you have an amazing team and I trust you know!

It is not common to receive such a positive attitude now a days in many places..keep them happy :-)

Don't let anyone of them go!!!

Whenever I will return to Barcelona and you are not running 100% occupancy, you will see me again :-)

Cheers and thank you all very much, for such a pleasant memory!

(P.S. Loved you bed and pillows!)

D.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DajanaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
New York City, New York
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 28 November 2011

Fantastic hotel for the price. Great location and service, and a lovely breakfast. The rooms are well-furnished and impeccably clean. The bathroom is great, tho the shower was a little awkward to use. We enjoyed the rooftop pool and terrace to relax and for the views.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jlfernandez, Director General at Hotel Claris, responded to this review, 7 December 2011
Dear Guest,
Thank you very much for taking your time to let us know your feedback about our hotel.
I just wanted to thank you very much for such a good review.
We are really happy to know you had a very nice experience with us.
My best regards,
Jose Luis Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 28 November 2011

Lovely location, beautiful and stylish hotel but the worst bit was the breakfast room and the low-ish quality of the overpriced food. Rooms were not on a par with the rest of the hotel but I didn't feel they were as bad as some reviewers wrote. The pool was nice but not really big enough to accomodate more than 2 or 3 guests at a time. And that's all the sun-loungers they've got anyway. Overall, good enough service, but I wouldn't go back to it when I go back to Barcelona.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DoctorDebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown, Connecticut
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 22 November 2011

We just stayed 5 nights at Claris Hotel. The diappointments: The rooms were the worst part of our trip as they were dark and cramped. They are kind of depressing to be in. You won't find a worse bed anywhere as they are hard and short to the floor. The bathrooms are luxurious yet dated and it's hard to get in shower easily. Eating in the basement for breakfast was not ideal...again, it felt dark and cramped. The positives: The hotel itself was very modern and you can't beat location...taxis are waiting across street 24/7. The staff is extremely accomodating. The rooftop is beautiful and a great place to relax at night with wine or anytime.The price was right but this really isn't a 5 star hotel...it goes downhill after lobby and friendly staff. More a 3-4 star.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
3 of 5 bubbles Reviewed 15 November 2011

We recently stayed at the Claris Hotel in Barcelona. Convenient location, beautiful lobby, but rooms and amenities are not 5-star quality. Only hotel we stayed in during our 2-week, 6-city vacation in Spain and Portugal that charged for wifi. Bright lobby but rooms are dark. Noisy--could hear adjoining rooms and halls. Bathroom with 2 sinks but shower floods bathroom. Heat did not work--staff had to bring us a space heater. Disappointing for a 5-star hotel.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westbury, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 November 2011

Just returned from our 4 day stay in Barcelona and at the Claris. Couldn't be happier with the service of the more than accomodating staff, particularly Bilianna, the concierge. She went over and above in helping us to make the most of our limited time in the city. The hotel was very conveniently located just a block from a major street, but without the noise and hustle, bustle that would accompany such a location. The room was clean and spacious and offered a window that actually opened! The morning buffet breakfast was more than adequate with choices of hot meals prepared per your request. In all, a wonderful hotel in a exciting city.

Room Tip: We were upgraded to an executive room which may have been a little larger than standard.
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JRM1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jlfernandez, Director General at Hotel Claris, responded to this review, 18 November 2011
Dear Guest,
In the name of the Claris staff and myself, we all want to thank you for your kind words and we feel really happy to receive your feedback as a satisfied client. It is really nice for us to know that you enjoyed your stay with us and in our lovely city.
My best regards,
José Luis Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 9 November 2011

Other reviews here note most of the positives and negatives.. Good location and nice lobby. Everything else at the hotel -- room, service, ammenities -- was just ok but nothing special.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jim m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jlfernandez, Director General at Hotel Claris, responded to this review, 11 November 2011
Dear Guest,
Thank you for taking time to write this review, we really appreciate all the comments.
My best regards,
José Luís Fernández
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Claris

Property: Hotel Claris
Address: Pau Claris, 150, 08009 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#51 Business Hotel in Barcelona
#52 Luxury Hotel in Barcelona
#57 Romantic Hotel in Barcelona
#82 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Claris 5*
Number of rooms: 124
Official Description (provided by the hotel):
This hotel in the centre of Barcelona is ideal for a few days of relaxation or work. Boasting comfort and high-quality service, the hotel enjoys the best location for discovering Barcelona and taking advantage of all the tourist and leisure activities the city has to offer ... more   less 
Reservation Options:
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Also Known As:
Hotel Claris Barcelona, Catalonia

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