For the last four Christmas & NY holiday we visit Barcelona. It's become tradition. As a Centurion card member with American Express I'm usually guided to the Mandarin Oriental. I have always found the service at the MO OUTSTANDING!! This year AMEX gave me the option to try the Majestic. We arrived on 12/25 and departed early on the 28th. The service and the accommodations was very, very nice. I would say outstanding only because they were genuine in their apologies when it came to the important stuff. Twice I left the room at 10A to return at 5 or 6 with the room still not made up. Of the three nights, had to call for turn down service the day the room was made up, received turn down service an hour after the room was made up the second night, making it impossible to rest up before an early dinner and on the last night I just gave up. For close to 2,000 dollars for three nights, it's the "small stuff" that makes a HUGE difference. We are scheduled to stay there again upon our return from the Basque region on January 4th before we head back to the US on the 5th. I'm hoping they get it right this time because I think it's a great hotel. If not, it's back to the MO next year. Will update in a week.
- Official Description (provided by the hotel):
- Deluxe 5-star traditional hotel in the real heart of Barcelona, few steps away from Gaudi monuments and famous Rambla. Entirely renovated, it offers excellence in service for the most demanding travelers. Rooftop terrace with panoramic view and outdoor pool. ... more less
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- Also Known As:
- Majestic Hotel And Spa Barcelona
- Majestic Hotel Barcelona
- Hotel Majestic Barcelona
- Majestic Hotel & Spa Barcelona Catalonia