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“Excellent service!”
Review of El Palace Hotel

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El Palace Hotel
Ranked #8 of 517 Hotels in Barcelona
Certificate of Excellence
Reviewed 23 November 2013

Staff goes above and beyond. Celine(guest relations) showed us to our room. She was very helpful, kind and even sent a bottle of champagne to our room. Good location, comfortable beds, great hotel decor and excellent breakfast buffet. They even have jamon w/ a cutting roller machine. Before checking out my family and I were waiting in the sitting area in the back room near the bar, Celine brought champagne and cake(as it was my birthday). Unforgettable experience!!!

Stayed: July 2013, travelled with family
1  Thank Al C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 November 2013

excellent service and staff were helpful. i just came back from a business trip and stayed two nights. it's beautiful let alone, the bed was comfortable and room was clean. the location was convenient to nearby shops and restaurants. I would come back and stay at this nice hotel next time. Highly recommended!

  • Stayed: November 2013, travelled on business
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Thank janita i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

Back to hotel palace again on a business trip.exceptional service in a very lovely and grand hotel. very good location too, central to everywhere. You get a feel of being on a movie set. breakfast was very good.nice variety of dishes to choose from and they staff are always very helpful.
I will definitely repeat

  • Stayed: December 2012, travelled solo
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1  Thank Wakanow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

El Palace,Barcelona an unforgetebel experience,very kind and halpeful staff,noting is imposible for them .I am dreaming to return soon .The rooms are very clean and the beds are more then confortable.Its central location,you can walk almost every where enjoing the beautiful city.
Restaurant and bar staff very helpful,they are not refusing you never what ever you ask!
We was realy imprest,by the atitude,they are realy proffi's!!! A reale pleasure to be a guest there!

Room Tip: The apartamen on higher floors are less noise.
See more room tips
  • Stayed: November 2013, travelled with family
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1  Thank Sorina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2013

Clean room with comfortable bed, but cramped, with little space to walk around furniture. In general, staff is kind and smiling. Restaurant ("Caelis") and bar close Sundays and Mondays. Restaurant refuses service to hotel guests even when tables are available because "they are understaffed". Gym has the barest minimum equipment, but new and good quality. Wi-fi is slow and intermittent, with areas of the hotel with very poor coverage (including my room). Prices in line with other hotels in Barcelona with far better facilities and services, such as Casa Fuster or Mandarin Oriental.

  • Stayed: November 2013, travelled solo
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1  Thank Jmvh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

Came here for a weekend break with the company I work for and the hotel was pure luxury. Grand hall downstairs, felt like I was in some movie from the 1930's. Its central location meant I could walk every where, 1 minute from the Ramla street, 10 minutes from the famous hills and a few minutes from the Marina, next door to places like the Catherdral.

Breakfast was amazing, the Service was flattering, newspapers available for free to read.

The room had a huge bathroom with my own wet room and Jacuzzi!!!

Negatives, not many TV channels for foreigners, I would have expected more international stations.
No Swimming pool.
You have to pay to use the Sauna!!!!!

  • Stayed: November 2013, travelled on business
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1  Thank Sab K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

This hotel is beautiful - very luxurious. We recently spent four nights in room 206. This is a standard room and true to the photo. It is certainly spacious enough, spotless and comfortable. There is a curved step out balcony located a few stories directly over the entrance with a never boring view. Absolutely no noise issues, really. There was a small walk in closet and the bathroom was just fine for both of us (magnifying mirror). As typical we did have to request an iron and board. I loved 206 because I could use the stairs instead of the lift, not too high not too low, just right. I usually go a step or two above the standard room for space, but seriously this room was perfect.
We enjoyed one of each: bfast buffet, lunch and room service dinner. Each was delicious, although overpriced (enjoyed dinner RS the most, jet lag night). There is a little bakery right outside the door for coffee and pastries and a convenient store a few doors down the left side of the building.
If the night club is open go to it. It was crowded when we were there, so service was slow, but the music was great, so much fun! Do it!!
The entire staff was above and beyond friendly and helpful throughout our visit. They offered dining recommendations, secured tickets, and always had a map in hand providing excellent directions. They even attempted to book Renfe tickets, but alas we were directed to the travel agency up and across the street.
The location is pretty central. We walked everywhere, except Guell Park and Montjuic.
So much fun!! We loved this hotel and without question would stay here again!

Stayed: October 2013, travelled as a couple
Thank Katalina59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about El Palace Hotel

Address: Gran Via de les Corts Catalanes, 668, 08010 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Barcelona
#4 Family Hotel in Barcelona
#5 Romantic Hotel in Barcelona
#8 Luxury Hotel in Barcelona
#29 Business Hotel in Barcelona
Price Range: £209 - £433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — El Palace Hotel 5*
Number of rooms: 125
Official Description (provided by the hotel):
El Palace Hotel has been totally refurbished and reopened late 2009. The works have preserved the classic spirit that has always characterised this property, distinguished as a symbol of Barcelona’s hotel tradition. Set in the heart of the city centre, close to Las Ramblas and in the most prestigious shopping area, it is surrounded by boulevards, theatres and main banks. It has an excellent transport connections and it is just 20 min from el Prat Airport.After the restoration, the Hotel will have 125 rooms, 42 of which will be suites and junior suites, all equipped with last-generation technology. A new room design, a soft interior re-decoration of public areas and lounges and the realignment and optimisation of the architectural infrastructure will enhance the beauty and majesty of our Hotel like in the 20’s. ... more   less 
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Also Known As:
El Palace Hotel Barcelona, Catalonia

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