We stayed here for 4 nights in June. The hotel is beautiful and located in a perfect spot along the beach. However, we found the service to be lackluster. We had stayed in downtown Barcelona at another 5 star luxury hotel where the service was amazing and the concierge was very helpful. Upon arrival at the Hotel Arts our room was not ready until 6:30pm and we had to ask through out our stay for the room to be cleaned. Also at the pool restaurant they forgot to give us change on two seperate occasions or else we would be leaving them with a very generous tip! The concierge desk was also too under staffed to help all the guest.
Overall the hotel and facilities are very nice and set in a beautiful spot in Barcelona. However, I think they need more staff to accommodate all the guests and foot traffic!
- Official Description (provided by the hotel):
- The pristine Hotel Arts Barcelona guides guests through relaxation through a myriad of luxurious accommodations. Surrounded by the picturesque backdrop of Barcelona, the landscape will leave you in awe. ... more less
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- Also Known As:
- Arts Hotel Barcelona
- Arts Barcelona Hotel
- Best Hotel Barcelona
- Hotel Arts Barcelona Catalonia