We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Expectations met; a great hotel” 4 of 5 bubbles
Review of Hotel Arts Barcelona

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Arts Barcelona
Ranked #50 of 522 Hotels in Barcelona
Certificate of Excellence
GreenLeadersBronze level
the Netherlands
Level Contributor
150 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 339 helpful votes
“Expectations met; a great hotel”
4 of 5 bubbles Reviewed 8 August 2012

This hotel has been very well known of course for years now. Perhaps they recently encounter some competition from the "W" but they can handle it. Very convenient setting, great views over Barcelona and the sea. Good beach, and lots to see on a walking distance. Pricy but worth it.

Special mentioning here for the Marina Restaurant. They have a Michelin-starred restuarant on site, but The Marina is very good as well (usually only open for lunch by the pool but in July and August also for dinner). very pleasant staff and an attractive menu for a very resonable price. Pleasantly informal. There are not that many places in Barcelona where you have al fresco dining at a reasonable quality level (OK, lots of terraces and restaurants around of course with outside seating, but if you're not the type who fancies restaurants, publishing their menus outside in 6 languages, there are in fact surprisingly enough not that many places in B. where you can have a good-quality meal outside). Very pleasant setting.

All in all a very good experience.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank HPBKraaijeveld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4,214 reviews from our community

Traveller rating
    2,765
    936
    314
    123
    76
See reviews for
904
1,452
118
1,050
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (916)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

This hotel is lovely. We only ate at the Marina restaurant and the food there was excellent. The staff in the lobby are friendly and appear eager to please.

Our only bad experience was that the maid who came in to clean my friend's room took her bag of prescription medicines. The maid claimed she thought my friend had checked out because there was no luggage in the room. However, the front desk staff were well aware that the reason there was no luggage was because Iberia Airlines had lost it. Upon discovering the missing medicines, my friend brought this very serious problem to the attention of the front desk. After about an hour, the drugs were returned by the front desk personnel, but there was no explanation of why my friend had to ask for them. One would think that a maid would realize that a guest would not have left her prescription medications intentionally and that the maid would report this to her supervisor immediately.

The only odd thing about the rooms is that it was very difficult to figure out how to turn off the lights. They have everything wired to master switches on the wall and nightstand and I had to spend a few minutes pushing a lot of buttons before I sort of figured it out. Not sure I ever did.

Other than this problem, we thoroughly enjoyed our stay.

Room Tip: Get one up high overlooking the harbor.
See more room tips
  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amcpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe, New Jersey
Level Contributor
110 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 7 August 2012

The amenities & service provided by this hotel can not be beat. From check in to check out, the staff of this facility did everything to make us feel at home & comfortable. The outdoor pool attendants were helpful in providing lounges & towels as well as refreshments. the room & suites have a view of the waterfront & harbor. This is a no brainer if you are visiting Barcelona.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jesse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krimpen aan den IJssel, Zuid-Holland, Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2012

Just got back from a weekend in the Arts hotel. It was the best hotel ever.
Everything was perfect, the room, the food, the staff, the atmosphere..
Never experienced such friendly service.
My husband wanted to surprise me with a dinner for my 35th birthday, he spoke it thru with the staff, and what they did for us was amazing...
They took us to the 42nd floor and we got a private dinner outside on the terrace, with delicious food, good music, champagne, strawberry's with chocolate.. everything you dream of... It was the best night ever...
Special thanks to Yannick, Lucas and Stephane!! Thanks guys what you did for us, was really amazing!!!
We will recommend this hotel to anyone who looks for a hotel with personal care for the guests

Room Tip: We recommend the Club Room!
See more room tips
  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Saskia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 6 August 2012

I can often be critical however, I'm lost for words to describe how lovely this hotel is. I have stayed here many times and have consistently recieved the same excellent levels of service. The Club room was superb (as usual), and my apartment was fantastic.

Can't fault a thing and I can't wait to come back

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DerbyBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philadelphia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 5 August 2012

We had a top notch experience at the Hotel Arts--location on the waterfront and harbor is excellent, staff is friendly and very helpful in supplying information and making recommendations. The decor is beautiful and there is plenty of staff circulating to meet any conceivable need. The pool area is fabulous and beach access is close and easy. I would definitely stay there again.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank annaperon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 5 August 2012

I stayed in this Hotel twice, most recently in June.
I love this hotel because it is located near the water and because of it modern architecture, BUT some of the personnel espesually the cleaning crew needs training.
My first disappointing experience was during check-in. Lovely girl who was checking me in inspected my American passport & then gave me a paper to sign confirming my country of residence as Russian Federation...She did not appologize for this mistake but tried to come up with some excuse.
I made my reservation thru Amex Leading Hotels of the World but she did not mention any of the amenities that come with this program. When I asked about room upgrade she tryied to convince me that the room I was getting and paid for IS my upgrade. I was able explain to her that she was wrong again but did not get an apology.
The room was nice, but not cleaned well - there was a layer of dust on light switch board by the bed; there was a piece of candy on the floor by the bed & the comforter had a big wine stain.
I woke up my first morning from a forceful knock on the door - it turned out that one of the maids was looking for her cooworker. She thought "it was OK because I did not have "not disturb sign" on my door".
I have complained about all of othe above to the manager & went sightseeing.
When I got back I found a latter from the manager apologizing for the incident & chocolate plater in my room which was very nice...however the room did not get cleaner & I woke up next morning because a group of maids had very loud conversation in front of my room next to "do not disturb" sign.
The food & service in all restaurants were good.
Breakfast was very good.
Wi-fi is not free and connection is weak.
I hope that hotel management will read this review and take nessesety steps to remedy the situation so I can stay there again.

  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ny_sv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelArts, Gerente at Hotel Arts Barcelona, responded to this review, 6 August 2012
Dear ny_sv,

It has been brought to my attention that your stay with us was not at all up to your expectations and that you faced several shortcomings, during check-in and with our housekeeping service, throughout your time with us. Please accept my sincere apologies for this issue.
I would sincerely appreciate the opportunity to speak with you personally in order to follow up. If you would be so kind to write me an e-mail to hotel.arts@ritzcarlton.com and tell me how I can contact you, it will be my pleasure to return your message with a personal call or e-mail.
I truly appreciate your time and feedback and look forward to hearing from you.

Sincerely,

Brunella

Brunella Zinato
Hotel Manager / Directora de Operaciones
Hotel Arts Barcelona
Marina 19-21 - 08005 Barcelona, Spain
Tel. +34 93 221 10 00 / 93 514 13 00 Ext. 5016
Fax. +34 93 221 10 70
brunella.zinato@ritzcarlton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Barcelona hotels
Barceloneta
W Barcelona
W Barcelona
#91 of 522 in Barcelona
4.5 of 5 bubbles 5,912 reviews
Eixample
Mandarin Oriental, Barcelona
Ciutadella / Vila Olimpica
Pullman Barcelona Skipper
Pullman Barcelona Skipper
#122 of 522 in Barcelona
4.5 of 5 bubbles 2,205 reviews
Show Prices
Show Prices
Show Prices
Eixample
Majestic Hotel & Spa Barcelona
Eixample
Cotton House Hotel, Autograph Collection
Eixample
El Palace Hotel
El Palace Hotel
#6 of 522 in Barcelona
4.5 of 5 bubbles 1,600 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Arts Barcelona? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Arts Barcelona

Property: Hotel Arts Barcelona
Address: Marina 19 - 21, 08005 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Ciutadella / Vila Olimpica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Barcelona
#7 Spa Hotel in Barcelona
#11 Business Hotel in Barcelona
#17 Family Hotel in Barcelona
#25 Romantic Hotel in Barcelona
#25 Green Hotel in Barcelona
#44 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Arts Barcelona 5*
Number of rooms: 483
Official Description (provided by the hotel):
The pristine Hotel Arts Barcelona guides guests through relaxation through a myriad of luxurious accommodations. Surrounded by the picturesque backdrop of Barcelona, the landscape will leave you in awe. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Hotels.com, Priceline, Agoda, Odigeo, Marriott, Southall Travel and TravelUp so you can book your Hotel Arts Barcelona reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arts Hotel Barcelona
Arts Barcelona Hotel
Best Hotel Barcelona
Hotel Arts Barcelona Catalonia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing