I am not sure how this hotel gets all these great reviews. I visited in June and while I was impressed with the friendliness of the staff I was shocked by the incompetence. First after arriving late, (because the half hour trip from the airport took two hours), our adjoining rooms still were not ready!!!. We were told it would be 30 minutes and after an hour and a half I called the front desk and they said they "forgot" to tell me the other room was ready. Unfortunately we could not close the doors between the two rooms because the lock wasn't working properly. This in itself would have been no big deal apart from the fact that room service after our first night there still hadn't cleaned the room at 5:30 pm. After calling TWICE to remind them the maids finally came after 6 pm! Water in the room? 8 dollars a bottle. Room service grilled cheese sandwich 26 dollars! The breakfast buffet was nice but cost 216 dollars for 4 people. Ice? The ice machine on our floor did not work so the concierge suggested checking other floors. We checked four floors and there was no ice machine working their either. Wifi? 25 Euros per day per room! I am not a big Ritz Carlton fan to begin with but this hotel didn't even live up to that standard. Over rated, over priced.
- Official Description (provided by the hotel):
- Pristine Hotel Arts Barcelona guides guests through relaxation through a myriad of luxurious accommodations. Surrounded by the picturesque backdrop of Barcelona, the landscape at and near our hotel in Barcelona, Spain will leave you in awe. Visit us and explore our unique setting, inside of our hotel and all around as you discover the seafront and exquisite design and art nearby. ... more less
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- Also Known As:
- Arts Hotel Barcelona
- Arts Barcelona Hotel
- Best Hotel Barcelona
- Hotel Arts Barcelona Catalonia