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Hotel Arts Barcelona
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Reviews (4,946)
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3,254
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101
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2,028 - 2,033 of 4,946 reviews
Reviewed 18 July 2014

We recently stayed at the Hotel Arts in Barcelona as part of a 3 week trip in Europe. The hotel and service is nothing short of spectacular. From the moment of check-in, every staff member addressed us by name and greeted us with smiles and asked us if we needed anything. If we asked where something was within the hotel, a staff member actually walked us to the location, rather than giving us directions. Amalia in reception was kind, professional, and actually seemed interested in our well-being. Shortly after check-in, a bouquet of flowers arrived from Igor from guest services, who greeted us at arrival. Nice touch! The staff in the club were unbelieveably attentive, engaging, and wonderful. Special mention goes to Albert Rubira, Maria Moreno, Giselle Nakarachvili, and Kim Laubignat who made going to the club each day a joy and made us feel as though we were in our own living room. My husband wanted an appertif that was not available in the hotel and, somehow, they found it somewhere and had it delivered to our room. The hotel is perfectly situated, a short walk from Las Ramblas, and adjacent to the beautiful beaches of Barcelona. The food was delicious and the rooftop pool and bar are just what we needed after a day of perusing this magical city. We would highly recommend this hotel and, we ourselves, will make this our destination anytime we travel to Spain, which is at least once a year.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Renee1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

One of the three best hotels in Barcelona.
A true luxury hotel. And great deals.
Rooms are spacious.
Beautiful outdoor area: Dining, drinks, sun and pool.
The only thing i missed was location closer to the beach.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Alfbendik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014 via mobile

This is an excellent hotel. The location is good with city centre nearby, in front of a beach and with a pool. Room is big, comfortable and modern. But the best is the staff: they are the most friendly, helpful and professional i ever had in any hotel. I do t know who is the head of HR but she/he should obviously be promoted to a group function. Negative sides: for internet one has to pay (25 euro for 24 hours) which is ridiculous, overall very (too much?) expensive (eg coke and water is 20 euro on bar), its installations become somewhat run down and when hotel is full, the common areas (eg pool, lobby etc) are obviously too small - it gets very crowded, particularly with large business groups ans people on a stop over for a cruise. Pity.

Stayed: July 2014
4  Thank hopj3p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Every time I go back to Barcelona I'm tempted to try another hotel but keep going back to the Arts. I not generally a fan of large hotels but the Arts does it right. The beach location can't be beat and there's nothing better in my book then waking up to that glorious ocean view. The service is excellent, even at the pool which can get quite crowded at times. On this latest trip we enjoyed a lovely picnic on the garden level. The staff were quick to lay out towels and food to ensure a memorable afternoon. The rooms are luxurious and offer every imaginable amenity in the room and bathroom. Breakfast buffet is enormous and every station offers excellent quality, here too service is outstanding.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank lilnemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

The best service I've ever experienced - extremely helpful and polite staff. Really big rooms. Good gym facilities. I wouldn't classify audiovisual systems as "state-of-the-art" - small TVs with limited number of English speaking channels, no iPhone docking station or Bluetooth. Very good location. Overall, Arts might not be as new and shiny as W Barcelona, but it is definitely much more classy.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Piotr P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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