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“Would not return”

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Hotel Avenida Palace
Ranked #154 of 512 Hotels in Barcelona
Certificate of Excellence
Florida
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Would not return”
Reviewed 13 October 2013 via mobile

The hotel is very centrally located but I agree with another reviewer that the rooms were dark and gloomy. The bed was too hard and we like firm mattresses. But the clincher was the staff denying us the complimentary breakfast in the dining room when we had written proof from
Expedia issuing the breakfast. They eventually credited it from our bill but we were embarrassed and made to feel as though we were trying to get away with something. As a business owner I found that very uncool.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank lhdeason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
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Point Lonsdale, Australia
Level 6 Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 October 2013

Shown to room, carpet wet ....and was going to stay wet as "needed to clean carpets", the room was dark so thankful only there for one night stay.On the plus side the hotel location provides easy walking for cafes, restaurants and of course shopping. There are many small boutiques of ladies wear and mens gear can be sourced. Décor of Hotel was 1950's but well maintained, Buffet breakfast was substantial with a good variety.

Room Tip: Ask to have room fronting onto Gran Via de les Corts so can have a view.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwd140447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level 4 Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 October 2013

This hotel has a very central location. The interior is quite old but clean. The lobby and stairs have a special classical atmosphere almost titanic like. The staff was traditional but elegant and mostly friendly. Rooms and bathroom were reasonably sized and clean, but a bit dark with small windows. I wanted fresh air in the room but when I opened the windows they could not be fixed and banged. The bedlinen was good and clean, but the pillows smelled a bit stuffy. There was a good desk and free internet, for VPN they have faster internet for 10 euro's. One day internet didnt work well, but I understood that suissecom was to blame. Next day it was perfect. The food was ok, but cookies and cake could be improved. Meeting rooms were very nice and specious. Because of the funny interior, the firendly staff and meetingrooms I rank it very good. But rooms, bed and food is average.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anna232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierTomas, Manager at Hotel Avenida Palace, responded to this review, 27 February 2014
Dear Traveler,
First of all thank you for choosing the Avenida Palace for your last stay in Barcelona.
As we have seen in your review, we are very happy to see that you’ve enjoyed your stay with us. Our aim is to have the opportunity to welcome you again.
I also appreciate all the comments that you have left us as this helps us to improve day by day. Be sure I will personally take care to solve every one of them.
I remain if you or your family or friends need any assistance on your next trip to Barcelona.

Sincerely

Javier Tomás
Deputy manager
Avenida Palace Hotel
jtomas@avenidapalace.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 October 2013

Great location,very grand impressive reception and hotel entrance,concierge .
However the room was not quite up to the same standard,it was dark,gloomy and the wardrobe had chips/chunks missing from the bottom of the doors.The bath had slight mildew.
My biggest bug bear was the lack of tea/coffe or if that is too much how about a couple of small bottles of water?
I have stayed in much lesser grand hotels,infact even the most budget conscious of hotels provide some form of refreshment.
Barcelona is a wonderfull city the hotel is ver convenient for gaudi house etc

Room Tip: This is the second time I have stayed in this hotel,if you can manage to get a room at the front it...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Victoria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierTomas, Manager at Hotel Avenida Palace, responded to this review, 26 March 2014
Dear traveler,
After reading your comments, I just want to let you know that a few days ago we have finished a full rooms refurbishment and I hope to have the opportunity to show you on your next visit to Barcelona.
I'm glad to see that per our location you have enjoyed your visit to the City and will take note about all your comments.
I remain for any further assistance should you need in Barcelona.
Sincerely

Javier Tomás
Deputy manager
AVENIDA PALACE Hotel* * * *sup
jtomas@avenidapalace.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 October 2013

Outstanding common areas but small, predictable rooms and amenities, overpriced. The biggest drawback from a traveler's perspective is staff who are irritated to offer assistance in selecting restaurants and transportation. Barcelona has other excellent choices which would be preferable. Consider the Gothic Quarter hotels.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tableforone50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fremont, California
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2013

Avenida Palace Hotel is in a great location. You can take the airport bus directly to the square near the hotel. You can also pick up the Barcelona Bus Turistic which is the hop-on/hop-off sightseeing bus. Lots of restaurants, tapas bars and shopping within walking distance of the hotel.The Hotel is a grand hotel with comfortable, clean rooms. We could see Gaudi's La Sagrada Familia from our hotel room. Continental breakfast has a variety of things to choose from and is a satisfying blend to fuel your body with energy for the Day's activities. The only criticism I have is that the people working the front desk were not very friendly.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islandlass2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierTomas, Manager at Hotel Avenida Palace, responded to this review, 27 January 2014
Dear traveler,
First of all Thank you for choosing the Avenida Palace hotel on your last stay in Barcelona.
After reading your review, I've seen that you've enjoyed your stay at the Avenida Palace and our wonderfull city.
We just hope to have you back on your next visit and give you the best atention you deserve.
We deeply apologize if our employees seré not friendo y enjuga that you expected.
I remain for any further assistance you may need.

Sincerely

Javier Tomás
Deputy Manager
AVENIDA PALACE HOTEL
Barcelona
jtomas@avenidapalace.com
www.avenidapalace.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odense, Denmark
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 September 2013 via mobile

Avenida Palace is an old hotel run by a proud staff. As a result you receive exceptional attentive service from the moment you enter the premises. Top this of with a truly epic location in Barcelona and you have a hotel worrh recommending. As the hotel is old, it seems, the rooms and bathrooms is a bit old, but the served their purpose. Besides, who would want to spend time in your room, when you are in wonderful Barcelona?

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierTomas, Manager at Hotel Avenida Palace, responded to this review, 24 October 2013
Dear traveler,
First of all we want to thank you for all your comments about our hotel.
I want to let you know that we are currently restyling all the rooms at the Hotel and I hope I'll have, in a near future, the opportunity to welcome you again.
Our aim is to welcome you once again on your next visit to Barcelona.
I remain.

Sincerely

Javier Tomás
Deputy manager
AVENIDA PALACE HOTEL
jtomas@husa.es
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Avenida Palace

Property: Hotel Avenida Palace
Address: Gran Via de les Corts Catalanes, 605, 08007 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#113 Luxury Hotel in Barcelona
#127 Business Hotel in Barcelona
#130 Family Hotel in Barcelona
#165 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Avenida Palace 4*
Number of rooms: 151
Official Description (provided by the hotel):
The Hotel Avenida Palace is a classic part of Barcelona. It has been recently refurbished and is blessed by its prime location in the city centre. It offers 151 comfortable, recently refurbished rooms that have retained their classic yet functional décor. The rooms are well-appointed and have en-suite bathrooms as well as a digital ISDN line with modem connection. The "Insolit Barcelona" restaurant is open every day. Room service is available. The hotel boasts 7 function rooms for between 25 and 300 people, all of which have an analogue telephone line for computer connections. Audio-visual and technical equipment is available for clients, and there is a hairdressing and massage service. ... more   less 
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Also Known As:
Husa Avenida Palace Barcelona
Avenida Palace Barcelona
Husa Avenida Palace Hotel Barcelona
Hotel Avenida Palace Barcelona, Catalonia

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