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“Hotel with no smile, noisy room”
Review of Hotel Granvia

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Hotel Granvia
Ranked #60 of 517 Hotels in Barcelona
Certificate of Excellence
Reviewed 30 October 2013

My wife and I stay at this hotel for 3 nights. Room is hot, when we asked the front office for the Aircondition's remote control. His answer is, quote : It is cold season so Aircondition not working"
Our room is on the 4th floor, and still have noise from the street. I was awake at 6:15am by the sound of the next room hair dryer. The housekeeping did not do a good job, never replenish simple and standard amenities,they let you use it until finished.
One plus point is the breakfast is good, and with no smile from the 2 Staff. They only come
And asked you what is your room number.

Room Tip: Choose upper floor (fourth floor)
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  • Stayed: October 2013, travelled as a couple
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2  Thank philipthio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 October 2013

I booked this hotel because of good reviews. The first room we were allocated was on the street side. It was very warm but the ac was not on. There was no remote control for it just a switch on the wall, which appeared to have two settings. Either way no air came out. Opening the window was not feasible as the traffic on this big busy thoroughfare was very loud. When asked for a different room the receptionist said that the hotel was full. However we were also told that the ac was controlled centrally and that it would be turned on for us. Half an hour later, still no air so we rang down to tell the receptionist. This time, strangely enough we were offered another room. This was away from the street and the ac was working, but again only with two settings. The bed was way too hard, so I put a pillow under my knees. During the night I was freezing cold so I found a blanket and changed the setting on the ac. The temp went up but the ac continued to make a noise like a noisy washing machine stuck on the wash cycle. Luckily I had earplugs with me! Finally I got some sleep. I therefore did not find my stay comfortable and did not like the receptionist's attitude. When he offered us the second room, he actually complained to me that he would not be able to sell the first one for the remainder of the weekend (this being a Friday night)!

Room Tip: If you are bothered by noise, ask for a room away from the street and with an air conditioner that i...
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  • Stayed: October 2013, travelled with family
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2  Thank Cath212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

An excellent hotel, clean, friendly and a great location close to the popular Plaza de Catalunya and the Ramblas. The decor is very contemporary with large black and white period photos on a general white wall background which is a contrast with the glorious style of the hotel. The food at breakfast is of buffet style and I doubt that anyone would not find something to eat, food is replenished on a regular basis. The roof top area just outside the dining room is quiet and relaxing although the view is just of surrounding buildings, however it is still a great area to relax. All the staff were very friendly and helpful. I can honestly say that the next time I visit Barcelona I will be staying at the Granvia !!

Stayed: October 2013, travelled with family
1  Thank BernardNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilviaHGV, Public Relations Manager at Hotel Granvia, responded to this reviewResponded 9 December 2013

Dear Guest,

Thank you very much for choosing Hotel Granvia for your stay in Barcelona.

We are truly pleased to know you had a lovely stay with us and we would like to thank you again for taking some time to share your wonderful experience with us.

Finally we would like you to know that we are really looking forward to meet you again here at the hotel.

Best regards,


The management

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Reviewed 23 October 2013

Have just spent a long weekend at this hotel and will recommend to anyone. We arrived at 11am but the room wasn't ready but no problem. We left the bags and off we went. Returned just after 3pm and the room was all ready. Huge room with double bed and a settee in. The hotel is on a busy street but we asked for a quiet room and were placed at the back of the hotel which was very quiet.

Breakfast was included in our price and had everything that you normally find for continental breakfast even bacon and scrambled eggs one morning!! The staff are possibly the most friendly I have come across. Everyone had a smile on their face and made you feel instantly welcome.

The hotel is about 15 min walk from the harbour. The only niggle the hotel had was that in our room you could hear all the bathroom activities of surrounding rooms!! Not good when you are trying to lie in and someone in the other room is showering at 7am!!

Room Tip: Ask for a quiet room away from the road
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  • Stayed: October 2013, travelled as a couple
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1  Thank 190728Sandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilviaHGV, Public Relations Manager at Hotel Granvia, responded to this reviewResponded 9 December 2013

Dear Guest,

First of all thank you very much for choosing Hotel Granvia for your stay in Barcelona and for taking some time to share your experience with us.

We always try our best in order to make our guests feel satisfied during their stay, so thanks again for sharing this review with us.

Finally, we would like to mention that we are truly pleased to know that you had a lovely stay with us and we hope you can visit us again in a soon future.

Kind regards,


The management

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Reviewed 21 October 2013

We recently stayed at Hotel Granvia for 5 days after a cruise the hotel has been recently remodeled - they did a great job it's really beautiful. We stayed in rm 318 it was quite large by European standards and overlooked the courtyard which was also lovely. The room had a queen bed, 2 modern side table’s big flat screen TV, couch & desk – the bathroom was also large. The shower was a bit of a pain, no matter how careful you were water splashed all over the place! The A/C in the room put out a musty/mildew-ey smell, it was not replaced in the remodel based on how it looked, old yellowed color - we kept the window open to offset the smell. (FYI – A/C temp must be adjusted at the front desk.) Several nights we heard a dripping noise, the night before we left we actually did have a leak from the ceiling near our bed (not above it thank goodness!). It must have been a plumbing problem in room above - we called the front desk - they said OK and we never heard any more about it - never asked if it was OK, or if we even needed a bucket - we put a towel on the floor so it wouldn't ruin the hard wood and I guess they told the folks upstairs to stop whatever they were doing. The doors to all the rooms are very thick and make a loud slam when neighbors are coming and going so if you are a light sleeper and want to go to bed early or sleep late you might need some ear plugs. (We got use to it after a day or so!) The hallways & hotel common areas do have a very strong flowery smell – I’m not overly scent sensitive but if you were it may be a problem. Breakfast was not included in our hotel room price (grand opening special or something) so if we wanted it the price was 11 euro - all for a self-serve continental breakfast food that sits out in the open for several hours! If you elect to have coffee during breakfast hours its 3.50 euro - the rest of the day it’s free - and good luck finding a coffee cup or clean place to sit – and the coffee maker requires a special education to make it put out coffee – when it is working. There is no bar or restaurant in the Hotel, so if you thought you could come back from a hard day sightseeing and have a drink in the courtyard you better stop at the market first! Overall we had a great time and the hotel was nice, just don’t expect much in the way of service – it seemed like they missed the mark every time. The location was perfect.

  • Stayed: October 2013, travelled as a couple
    • Value
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2  Thank Mechw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Enjoyed our stay in Hotel Granvia in October 2013 very much. Hotel is smart, recently refurbished to a high standard. For those interested in architecture and design the interior has been restored in keeping with the older features of the building, and yet has a cool, modern feel. Great black and white photos in the black/white entrance lobby, magnificent mouldings on the ceiling etc, white doors, black door numbers etc. We asked for a quiet room and got a room overlooking the central courtyard behind the hotel, so yes, very quiet! No traffic noise and yet we were staying just off the Passeig de Gracia which is a main shopping avenue, and not more than 8 minutes walk from Placa de Catalunya where we got off the airport bus. its about a 10 minute walk to the top of Las Ramblas, quite easy to do in the evening, and also very close to the Passeig de Gracia metro station which can connect you with pretty much anywhere you want to go in Barcelona. The food at breakfast had plenty of choice, cooked (including bacon, scrambled eggs) and muesli, fresh fruit, fresh orange juice, cheese, cakes etc our only criticism was that the expresso coffee machine was a bit small for the number of people wanting that service, so there was a bit of a wait for coffee most mornings. We did not use the aircon as it wasnt needed in October, but it seemed a bit noisy when we first got there, so we turned it off. Staff all very friendly and helpful. Great city for an autumn break, and a good hotel to stay in for visiting Barcelona. Would certainly go there again!

Room Tip: Ask for a room facing the courtyard to get a quiet room.
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  • Stayed: October 2013, travelled with friends
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1  Thank Sara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilviaHGV, Public Relations Manager at Hotel Granvia, responded to this reviewResponded 9 December 2013

Dear Guest,

Thank you very much for choosing Hotel Granvia for your stay in Barcelona.

We are truly pleased to know you had a lovely stay with us and we would like to thank you again for taking some time to share your wonderful experience with us.

Finally we would like you to know that we appreciate your trust and we really hope you can come back and stay with us again any time in the future.

Best regards,


The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

Located in the heart of the city, this hotel is clean and comfortable and stylish. The reception staff were helpful and informative. The waiter in the breakfast room worked very hard and was pleasant and accommodating.
There is no tea/coffee making facilities in the rooms, but you can get coffee from the machine in the breakfast room at any time and the staff were quick to bring milk out too. Everywhere is clean and stylish. The terrace area is a great place to sit out and have a drink after a hard day sight-seeing. There isn't a hotel car park, but if you do take a car, there is an underground car park practically next door and if you get reception to stamp your ticket, you will be entitled to a discount.
Overall, a good hotel, helpful staff and a great location.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilviaHGV, Public Relations Manager at Hotel Granvia, responded to this reviewResponded 9 December 2013

Dear Guest,

First of all we would like to thank you for sharing your opinion with us. We are glad to know that you enjoyed your stay with us and we are looking forward to see you in Barcelona once again.

Finally, may we take this opportunity to thank you one more time for posting such a nice review.

Kind regards,


The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Granvia

Address: Gran Via de les Corts Catalanes 642, 08007 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#8 Family Hotel in Barcelona
#12 Business Hotel in Barcelona
#36 Romantic Hotel in Barcelona
Price Range: £76 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Granvia 3*
Number of rooms: 58
Official Description (provided by the hotel):
Hotel Granvia, a historical manor built in 1870 and totally renovated in 2013, offers 53 completely unique rooms, including triples and family rooms. A lobby featuring elegant 19th century styling, a business center with free Internet access, and a splendid terrace boasting 500m² of gardens make the hotel an ideal place for enjoying Barcelona in high season.Strategically located in the heart of Barcelona, just steps away from Plaza Catalunya and the Paseo de Gracia, Hotel Granvia it is surrounded by some of the city’s most emblematic and impressive architectural structures, among them the Pedrera, Casa Batllo, Palau Robert, Casa Fargas, and Casa Ametller. ... more   less 
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Also Known As:
Granvia Hotel Barcelona
Hotel Gran Via
Hotel Granvia Barcelona, Catalonia

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