I researched hotels in Barcelona for months and the Alma always came up #4 on tripadvisor under luxury hotels. I guess some people have a flawless experience at the Alma but we did not. It was our 40th anniversary and I was looking for something special. First the positives: good location, beds were comfortable and room was facing the courtyard and was quiet. I wish it ended there but my main problem with this hotel is that it is not a five star hotel. We checked in after a long flight from the United States around 7 p.m. Check-in was smooth and we opted for the finger pad entry. It never worked for my husband but worked for me so it was good that we were always together. We wanted to have some dinner and went down to the restaurant about 8 p.m. We were not greeted by anyone so we finally went to find someone. It was only after we decided to leave after 20 minutes that the front desk staff went and found the restaurant manager to get some help. I ordered fish and that is all I got--a piece of fish with no rice, no vegetable, no bread. I would not eat in the restaurant as the menu for the dinner is also the dinner for the lunch. No variety and expensive.
As far as the room, there was a major light out in the room and it took two days to get it replaced. The first day we were there we came back to the hotel at 4 p.m. and our room had not been cleaned so we had to sit in the hall and wait for our room. The maid came into our room one afternoon and did not knock and found us in bed taking a nap.
In conclusion, we paid 300 Euro for our room and stayed 5 nights. We have stayed in many five star hotels all over the world and this hotel does not merit a five star rating. I would say 3 stars and needs improvement still.
- Official Description (provided by the hotel):
- The AlmaBarcelona hotel is housed in an elegant building which dates back to the start of the 20th Century. Located right in the heart of Barcelona, just a few metres from the famous Passeig de Gràcia. With its proximity to the Batlló house, La Pedrera, Las Ramblas, Plaza Catalunya, Barcelona Cathedral, Palau de la Música, L'Auditori and numerous other popular tourist attractions, the AlmaBarcelona has one of the best locations in the city. Its 72 rooms are separated into classical and modernist accommodation, providing an interior unlike any other. ... more less
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- Also Known As:
- Alma Barcelona Hotel Barcelona
- Alma Barcelona Catalonia