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“Nice rooms, but really poor service over the whole week”
3 of 5 bubbles Review of Alma Barcelona

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Alma Barcelona
Ranked #17 of 521 Hotels in Barcelona
Certificate of Excellence
Naples, Florida, United States
Level Contributor
156 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Nice rooms, but really poor service over the whole week”
Reviewed 15 July 2014

At over $500 a night, the suite was great... but we could not get basic service each day. For some unknown reason, they would remove 1 day old bars of soap, so even when we asked for an extra, we were back down to one the next day, and every day. 2 sinks and a shower and a bath require more than a single bar of soap. Each day we would need to talk housekeeping (my wife is a native spanish speaker) and it made no difference. Extra towels, whatever, it was never consistent. They also recommended the Cheriff restaurant, amongst the worst we have every been to, it was awful. Speaking to the front desk made only temporary differences. Do yourself a favor, and get a different better hotel.

Room Tip: get a different hotel
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  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Paul_Woods_Algenol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,717 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (370)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

My husband and I stayed there for 4 nights weeks ago. it was a blast! We were first welcomed by the cheerful faces of the staff and the welcome drinks! We arrived much earlier than our expected arrival time, but the room was ready when we checked in. The staff was excellent, frendly and attentive to details. The room was spacious. Our room was on the 6th floor facing the courtyard. It was so quiet and defintely helped for a deep sleep. The complimentary mini bar was a bonus. The location was just perfect. Its only a 2 min walk from the hotel to the nearest metro station (Diagonal) and you could find all luxury brands you want downstairs along Passage de Gracia. We just simply love this chic hotel. Will definitely recommend to our family and friends!

Room Tip: you may consider to request a room with both bathtub and shower as some of them only have either one...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank misscharis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 July 2014

We stayed at the Alma for 2 days and it was wonderful. The staff was excellent, they made numerous reservations, recommended restaurants and activities that made our stay in Barcelona perfect. The rooms were spacious, had a complimentary mini bar and windows that opened to a beautiful courtyard.

We loved this hotel and can't wait to return.

Room Tip: room 306 and 307 were large with a windows that opened to the balcony.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Brad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 July 2014

This hotel is prentensius, overpriced and badly managed.
On our entry to the much advertised garden terrace we were turned around, saying it was reserved for a private party, but were advised to go to the roof terrace. Once there we could not get a proper chair because it was ' reserved' so much for 5 stars

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
11 Thank Arni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
almahotels, Director Comercial at Alma Barcelona, responded to this review, 23 July 2014
Dear Mr. Arni W,

I am sorry you did not have the chance to enjoy our terraces on the day of the FIFA Brazil 2014 World Cup Semifinal.

It is certainly true that the different open spaces at our establishment, both the Restaurante del Jardín del Alma and the hotel’s two roof terraces, with their 360º views of Barcelona, the Sagrada Familia, La Pedrera and the sea, are proving highly popular with our clients.

This is why it is advisable to make a prior reservation to make sure of getting a table in either of these areas.

Should you return to Barcelona in the future I will be delighted to meet you and handle any reservations you might need.

Yours truly

Consol Garcia
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2014

This hotel was perfect.
Rooms perfect, bed so comfortable. Great shower and bathroom amenities.
Food was very good. I have breakfast and lunch in the hotel. Breakfast was perfect
Staff were brilliant.
Great rooftop bar and deck. They make the largest gin and tonics ever

Room Tip: I had a room on the 6th floor (room 605). It was was really quiet and well appointed
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  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
4 Thank LPTripalicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 July 2014 via mobile

Great location in a part of Barcelona full of restaurants and high quality shops. Check in was easy and quick. Staff attentive and very happy to recommend and book restaurants. We stayed in room 101. Beautiful large room, fantastic king sized bed with soft cotton linen and a duvet each! Nice lounge area, large bathroom with a bath and a shower with very large shower head. Decor is minimalist (Philip Stark?), lighting very low, almost too low, moody, but it adds to the atmosphere. If your eyesight is bad, it will be difficult to see! Terrace outside the back is beautiful and calm for the centre of Barcelona. We opted not to have breakfast as it was pricy but it looked good. If you want a modern, new hotel with beautiful linen, helpful staff, quiet hotel that will leave you feeling relaxed after a busy day in a bustling city, this is for you!

Stayed July 2014
Helpful?
4 Thank CityKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 July 2014

We stayed at the Alma for two nights.
This is a very hip and modern style hotel in the center of the downtown.

We had room 101, large clean, great bath and had a small balcony. 2 great tv, lots of seating, and spacious . The staff is the best! Truly extremely helpful and very pleasant.

Food is excellent and the roof bar is great.

There is a spa and pool. The pool is interesting, it is inside the spa.

One drawback is they have ver low lighting. If you get a room like 113, it is painted a dark blue, very hard to see in the room, not enough light, so if this is an issue make sure you ask for a light painted room.

The reason this is not an excellent rating iS the bed. It is very soft and low to the ground not great for people over 60. Otherwise this hotel deserves 5 stars!

Also, it is in a quiet neighborhood, peaceful and just down the street from Sagrada Familia and great shopping!

Also the price is fantastic for all that you get including free wifi!

Room Tip: Choose a room like 101
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank calgirlsanjose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alma Barcelona

Property: Alma Barcelona
Address: Mallorca 271, 08008 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Barcelona
#3 Spa Hotel in Barcelona
#4 Romantic Hotel in Barcelona
#5 Business Hotel in Barcelona
#15 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Alma Barcelona 5*
Number of rooms: 72
Official Description (provided by the hotel):
The AlmaBarcelona hotel is housed in an elegant building which dates back to the start of the 20th Century. Located right in the heart of Barcelona, just a few metres from the famous Passeig de Gràcia. With its proximity to the Batlló house, La Pedrera, Las Ramblas, Plaza Catalunya, Barcelona Cathedral, Palau de la Música, L'Auditori and numerous other popular tourist attractions, the AlmaBarcelona has one of the best locations in the city. Its 72 rooms are separated into classical and modernist accommodation, providing an interior unlike any other. ... more   less 
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Also Known As:
Alma Barcelona Hotel Barcelona
Alma Barcelona Catalonia

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