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“Modern Contemporary Interior, Friendly Staff” 5 of 5 bubbles
Review of Hilton Barcelona

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Hilton Barcelona
Ranked #161 of 522 Hotels in Barcelona
Certificate of Excellence
GreenLeadersGold level
Singapore, Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Modern Contemporary Interior, Friendly Staff”
5 of 5 bubbles Reviewed 27 May 2014

Modern and cozy lobby. Some distance from City Central but there are malls around the vicinity with many retail outlets from fashion, gourmet to supermarket. Starbucks is just next door if you desire a coffee break. Gym has limited well-maintained equipment. Nearest Train station is about 5 minutes walk. A taxi ride to La Rambla is about €8.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trip2barcelona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 4 June 2014
Dear Trip2barcelona,
Thank you very much for taking the time to write your recent experience in Hilton Barcelona.
You detailed information will be very useful for other travelers.
We are glad you chose Barcelona as your nick name, it makes us feel proud of our city. Thank you!
We really look forward to welcoming you soon.
Warm regards,
Mónica L.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Innsbruck
Level Contributor
44 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

There are now three Hiltons group hotels in BarcelonaI have seen that the rates for this hotel and the Diagonal Mar converged. In the past, Hilton Diagonal Mar (newer, higher, but more outside) had been always more expensive. The doubletree seems very expensive due to its location.
.The Hilton on Diagonal was pleasant during a 4-days stay in April. We (2 persons) were happy with reasonable rates, small but well-designed rooms (ok for a couple) , and very friendly people. A problem concerning a small difference of our rate at reservation time against a higher one charged was resolved swiftly afterwards. A suggestion: The lounge changed slightly in deco at the renovation a few years back but went much down otherwise. I do not mean the very capable attendants but food and drinks. Other contributions already commented on this.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mimainn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 4 June 2014
Dear Mimainn,
Thank you for your positive comments posted in TripAdvisor and we wanted to personally respond and thank you.
We are glad to read you had a memorable stay Hilton Barcelona during your stay and you were capable to experience the new Vibe of Barcelona and all its new facilities.
Many thanks again for your time and we truly hope to welcome you back soon.
Regards,
Mónica L.
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London, United Kingdom
Level Contributor
187 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

This is one of the more pleasant Hiltons I have visited recently, after being quite disappointed with other Hilton group visits in the last few months.

The location is good, only about 20 mins from the airport, and the hotel seems to be aimed at the business traveller.

The building is clean and modern, the reception and service is excellent. The rooms are spacious and the beds very comfortable. The bathrooms are very modern and excellent.

The wifi however, is overly restrictive and you only get one voucher for a PC and one for a mobile device. If you have multiple devices you will struggle. The interface is clunky and not user friendly for login. However, the speed is adequate.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 4 June 2014
Dear Suki B,
The whole team at Hilton Barcelona is grateful for your kind review and we are delighted we could contribute to a nice Hilton experience.
We look forward to welcoming you soon.
Kind regards,
Mónica L.
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Canberra
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

I was so glad that I booked this hotel, as it was not in the middle of thousands of tourists. It is situated on a beautiful boulevard with smarts shops, malls, local business people and local folk milling around. There is a bike and walking track along the Diagonal, lots of buses and trams and of course the metro is only a few minutes walk away. To exit the metro take the Charles III exit so that you end up on the same side of the street that the hotel is on. There is a lift that you can also use.

Check in was very quick, friendly and efficient. We had a lovely room on the 11th floor. Very quiet, well appointed, modern and clean. Bed very comfortable. A small fridge was useful.

It was so easy to get anywhere using the metro which is very cheap. We also walked around extensively. Barcelona is a clean and beautiful city.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank TravelBug2614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 26 May 2014
Dear TravelBug2614,
A warm thank you for choosing the hotel and for your kind review. I am glad we were part of a pleasant Barcelona experience and you enjoyed the quality of service received at Hilton Barcelona.
As you have mentioned we are located in an area that locals like very much, surrounded by shopping centers, shops, and it is also easy to get to the Hotel using public transportation, metro, bus and tram.
We look forward to welcoming you again soon.
Kind regards,
Mónica L.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 18 May 2014 via mobile

I stayed during the football final Barcelona/Madrid and with this hotel walking distance to the football grounds it was booked to capacity and it showed at hotel's front reception, restaurant and bar. I had one on the longest waits to check in at a Hilton. While being checked in the member of staff had other things on her mind and was constantly being interrupted. As her customer I hated this experience especially from a quality hotel chain. This Hotel should employ more staff at times like this!

Once finally checked in I was put on the 11th floor and this MADE my stay - the Barcelona views were to die for from my room. The room was to the high clean and comfortable Hilton standard which I enjoyed. I had very restful sleep and comfortable nights. The shower was a walk-in one with a massive powerful shower head and made a great start to my days.

The hotel is out of town but using the Metro and number 7 bus made getting in and out of town at any time very easy and cheap. Make sure you have a valid ticket to travel because it's a 100 euros if you get caught with no valid ticket. Taxi fares to/from town are expensive and not required!

During my stay I did avoid using the hotel reception/hotel bar and restaurant facilities because they were so full. I hated the long waits and not being treated like a customer. A swimming pool would have been nice too.

Stayed May 2014, travelled on business
Helpful?
Thank greenleader1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 26 May 2014
Dear Greenleader1984,
We appreciate very much your feedback, comments like yours helps us to continuously improve. I have forwarded your comments to the relevant heads of department.
Also, we are particularly glad that, your room, did meet your expectations and you had a pleasant stay with us.
Once again I apologize for the inconvenience caused during your stay, I hope you visit us again soon and that you have the opportunity to enjoy a lovely meal at our Mosaic Restaurant.
Regards,
Mónica L.
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Rangeley, United States
1 review
4 of 5 bubbles Reviewed 18 May 2014

Great hotel, great staff, pity that the taxi drivers do not know the correct name of the hotel. They know it as the Hilton Diagonal, and not the Hilton Barcelona. If you are not careful you will be taken to the other Hilton hotel in Barcelona called the Hilton Diagonal Mar and then you will be out of pocket another 30 euros to get you to the correct destination. Be warned, you will not win the argument.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 26 May 2014
Dear David W,
A short but warm line to thank you for your kind review. Due to the similar Hotel name, some taxi drivers get confused. Your tip will be very useful for other travelers.
We look forward to welcoming you again soon.
Regards,
Mónica L.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
248 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 bubbles Reviewed 15 May 2014

We were relatively pleased with this hotel.

Positives:
- It is located a few minutes walk from a metro station, which is on a very good line running straight through the city
- The hotel offers a €5 voucher each day you do not have housekeeping
- The bed was large and comfortable
- The room was clean
- The downstairs bar staff were lovely
- Excellent value

Negatives:
- The staff were somewhat reluctant to give the promised €5 vouchers
- The location is about a 15-20 minute metro ride until you get somewhere a tourist might want to go

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank LegallyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBcn, Guest Relations Manager at Hilton Barcelona, responded to this review, 26 May 2014
Dear Legally B,
Thank you for having taken the time to send a review of your stay at the Hilton Barcelona.
Because it is our aim to exceed the expectations of our guests, your comments have been passed and discussed so as to improve our daily service offered.
I hope you will give us the chance to welcome you in a near future in order for us to show you our enhancements.
Kind Regards,
Mónica L.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Barcelona

Property: Hilton Barcelona
Address: Avenida Diagonal 589-591, 08014 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Les Corts
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Barcelona
#61 Business Hotel in Barcelona
#93 Romantic Hotel in Barcelona
#115 Luxury Hotel in Barcelona
#139 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Barcelona 4.5*
Number of rooms: 290
Official Description (provided by the hotel):
Easy access to the most fabulous jewels and architectural treasures of the city. Dive into our neighborhood, a full cultural array, from art to luxury shopping and the Camp Nou, home to FC Barcelona Soccer Team. Whether here on business, for a meeting or taking a leisurely break, enjoy a wealth of premium amenities, warm hospitality and its location. Just 15 minutes from Barcelona International Airport and from Sants Central Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city centre. Wake up in a stylish and contemporary guest room, featuring high speed internet access and city views. Take care of business at the desk, or listen music with the new iHome player. Upgrade to an Executive room and enjoy all of amenities found in our standard guest rooms, together with exclusive access to the Executive Lounge, offering complimentary continental breakfast and evening drinks. Savour a taste of Catalonia, choosing from a tempting menu inspired by the culinary traditions of Barcelona at the Restaurant Mosaic or meet with friends over cocktails and tapas at The Vibe Bar & Restaurant. ... more   less 
Reservation Options:
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Also Known As:
Hilton Barcelona Hotel Barcelona
Hilton International Barcelona
Barcelona Hilton International
Hilton Barcelona Catalonia

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