We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
AC Hotel Victoria Suites
Ranked #262 of 515 Hotels in Barcelona
Certificate of Excellence
Reviewed 13 July 2014 via mobile

We were looking forward to our stay at the Marriott in Barcelona. We frequently stay at them in North America. Unfortunately we were disappointed when we arrived due to the fact that the room was not very clean and it was quite run down. The value was definitely not there. The location is fairly good, within walking distance to the stadium and public transportation but I will not stay there again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Cagking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 14 July 2014

Dear,

Thank you for posting your opinion about your experience in our hotel, it helps us to improve our services.

We are sorry to hear that your stay did not reach your expectations. Let me take this opportunity to inform you that we try to keep updated at all time our property to make the stay more enjoyable.

As you mention we are conveniently located in a quiet and exclusive residential area only 5 minutes away walking distance to the closest metro station that leads you to the city center.

Looking forward to see you again and I hope to take the opportunity to welcome you personally, please accept our warm regards.

Cristina García Amorós
General Manager
AC Victoria Suites by Marriott

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (338)
Traveller rating
Traveller type
Time of year
Language
  • More languages

112 - 118 of 338 reviews

Reviewed 9 July 2014

Was very pleasantly surprised by this hotel. Our taxi driver was telling us on the way that it was out of the way and very quiet, in a non-tourist area and we were wondering if it was too far out of town. Thankfully it didn't matter at all. The hotel is very well kept and only minutes from the metro which takes you into central Barcelona in minutes. There are bars and restaurants nearby if you need them but we didn't. The Reception staff were excellent with recommendations and how to get to places. The rooms are large, clean and well equipped. We had a balcony on the 11th floor. Perfect for unwinding after a long day. Breakfast was good and I wouldn't hesitate in recommending this hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank slong5082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 15 July 2014

Dear,

Thank you to share your experience in our hotel, we are very glad to know that your expectations were reached.
We put all our efforts to offer the best service to our guests in order to make their stay unforgettable.

I will pass on your comments to all our staff these comments are very helpful to motivate them.

Please let us know on your next stay about your attic preferences and we will do our best to allocate on this floor.

Looking forward to see you again, please accept our warm regards.

Cristina García Amorós
General Manager
AC Victoria Suites by Marriott

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

You never know what you're getting when it comes to European hotels but I was very pleasantly surprised when we arrived. The lobby was lovely but that's not necessarily an indication of what your room will look like, nor can you believe the pictures on the website. I walked in to find a kitchenette, separate living room, bedroom, and a large bathroom. Everything was very clean and nice, looked pretty new as well. Its not in the center of the action, which actually turned out to be a good thing. The Maria Cristina metro stop is only about a 6 minute walk away and will get you into the city in about 15 minutes. I definitely recommend this hotel, especially if you can use Marriott Points to book your stay like we did. I will say that the in room internet is pretty slow. And the only view you will get is of a neighboring apartment complex, but if you're looking for a view you need to stay somewhere near the beach or the mountains.

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 15 July 2014

Dear,

We are very glad to know that your expectations were reached.

We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

I am very happy to see that we have made you feel with most of our strenghts in your recent stay: stylish, spacious or location.

Looking forward to see you again, please accept our warm regards.

Cristina García Amorós
General Manager
AC Victoria Suites by Marriott

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

Well situated and comfortable with modestly sized rooms and modestly sized prices. Does what it says on the tin! Service is good as are the breakfasts. Don't stay here if you want the buzz of old Barca- it's a 12 euro ride from La Ramblas.

Room Tip: 11th floor...
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ozzertjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 15 July 2014

Dear,

We are very glad to know that your expectations were reached.
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

Regarding your hotel situation comment let me take the opportunity to inform you that we are conveniently located in a quiet and exclusive residential area only 5 minutes away walking distance to the closest metro station that leads you to the city center in case you want to avoid the taxi ride.

Looking forward to see you again, please accept our warm regards.

Cristina García Amorós
General Manager
AC Victoria Suites by Marriott

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

Due to the taxi strike in Europe last Wednesday June the 11th, we had very had difficulties with some transfers of people who were visiting our company.

The AC Victoria Suites proved to be very efficient, gave quick and appropriate response to every need and brought an excellent service.

I would recommend the hotel because of its reception staff.

Stayed: June 2014, travelled on business
3  Thank Montse G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 19 June 2014

Dear,

We are very glad to know that your expectations were reached.

I will pass on your comments to our Reception staff ; these comments are very helpful to motivate them.

Looking forward to see you again, please accept our warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014 via mobile

Not bad, located little be far from center. Close from IESE. Quite neiborhood, Aware of the towing. Parking is not permitted!!!!!

Rooms at the attic are great, ask for it.

Breakfast very very good variaty, it is one of the best attraction from this Hotel.

Stayed: May 2014, travelled with friends
Thank Licey7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 19 June 2014

Dear,

Thank you for posting your opinion about your experience in our hotel, it helps us to improve our services.

Regarding your parking comment I take the opportunity to inform you that we provide car park service with a daily extra fee.

Please on your next stay with us let us know about your attic room preference and we wil do our best to accomodate in one of them.

Looking forward to see you again, please accept our warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

Stayed here for 6 nights and had a great time. The location is in a quiet neighborhood, but it's 3 blocks from the Maria Cristina metro stop, so you can get anywhere you need to go quickly and easily. The rooms are very clean and the little terraces are great for morning coffee or a late afternoon cocktail.

The best thing, about this hotel, though, was the service. Absolutely everyone was extremely helpful and friendly. The front desk staff all did their best to accommodate all of our needs, whether it was a towel at 10:00pm or a bucket of ice at 3:00am.

Next time I'm in Barcelona, I will definitely return. This place is fantastic.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lairdgrainger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acvictoriasuites, General Manager at AC Hotel Victoria Suites, responded to this reviewResponded 19 June 2014

Dear,

Thank you for sharing your experience with us. It is a pleasure to know that you enjoyed your stay with us.

I will pass on your comments to all our staff these comments are very helpful to motivate them. Our goal is to provide an excellent service keeping the consistency 24 hours a day.

Looking forward to see you again, please accept our warm regards.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Barcelona hotels
Hotel Upper Diagonal
#57 of 515 in Barcelona
355 reviews
AC Hotel Diagonal L"Illa
#190 of 515 in Barcelona
178 reviews
Les Corts
Arenas Atiram Hotels
Arenas Atiram Hotels
#383 of 515 in Barcelona
213 reviews
Show Prices
Show Prices
Show Prices
Les Corts
Catalonia Rigoletto
Catalonia Rigoletto
#210 of 515 in Barcelona
605 reviews
AC Hotel Irla
#379 of 515 in Barcelona
205 reviews
AC Hotel Sants
#343 of 515 in Barcelona
532 reviews
Show Prices
Show Prices
Show Prices

Been to AC Hotel Victoria Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AC Hotel Victoria Suites

Address: Calle Beltran i Rozpide, 7-9 | (antes Avda. Pedralbes, 16), 08034 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Les Corts , Pedralbes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Business Hotel in Barcelona
#78 Family Hotel in Barcelona
#125 Romantic Hotel in Barcelona
#164 Luxury Hotel in Barcelona
Price Range: £101 - £333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Victoria Suites 4*
Number of rooms: 53
Official Description (provided by the hotel):
his hotel has 50 beautiful suites, and it has a privileged location: just in the heart of the Pedralbes residential area and next to the fairground. Its large terrace-bar and many other significant details, turn this hotel into the perfect setting to enjoy the AC style in one of the best residential areas of Barcelona. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Prestigia, Travel Republic (UK), Agoda, Marriott, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your AC Hotel Victoria Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ac Hotels Barcelona
Ac Victoria Hotel
AC Hotel Victoria Suites Barcelona, Catalonia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing