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Barcelo Sants
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Reviews (3,590)
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1,645
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All reviewsspace themetrain stationthemed hotelspace agespace stationspace shipmain stationsliding doorconvenient locationbusiness hoteltourist bushotel is locatedrooms are modernbuffet breakfastmini barexcellent locationthe air conditioning
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899 - 904 of 3,590 reviews
Reviewed 12 June 2014

We stayed at Barcelo Sants for two nights at the end of May. As we continued our trip to Santa Susanna by train, the location of the hotel was perfect for us. Having read the earlier reviews here in Tripadvisor we thought that hotel had an entrance inside the station, but we could not find that. We were forced to go outside and find an entrance there. We arrived quite late in the evening and noticed there was a bit tense atmosphere around the Sants station. No one at the reception desk mentioned anything but soon we heard on TV news that there were massive demonstrations going on right outside Sants station and people were advised to avoid being outside at night time around that area. We thought this definitely should have been mentioned to all hotel guests at the reception desk upon arrival because for those guests who don’t understand Spanish it must have been very confusing to hear gun shots, yelling and sirens in the middle of the night.

The service during our check-in wasn’t particularly polite. We were asked if we wanted a twin room (which was already stated in our booking) and we said yes but arrived to a very small double room (or a single?). As we are two girls and we wanted a twin, we went back to the reception desk and never got even an apology! The second room was a twin and very nice in every way. All the amenities worked well and we loved especially the electrical curtains that ensured us to sleep well.

The hallways were very badly lightened and despite the space theme we would have been grateful to have a bit more light. Also air conditioning would be a must there. Now the hallways were stuffy and it felt a bit hard to breath in there.

Breakfast was amazing and there was something for everyone. Because of a dentist conference, the breakfast room was a bit too crowded and busy on both mornings we stayed there. We weren’t impressed by the Nespresso coffee served at the breakfast so we would have hoped to have some old fashioned normal black coffee there. Also there were times when the serving plates were empty and they were filled very slowly if at all.

As said in here earlier, the toilet in the room is not ideal for two people staying in the same room. The sliding door is paper thin and you can hear everything through it. It’s very nice to have two sinks and mirrors, but having them next to the bed is weird. It’s not nice to wash your hands in the middle of the night next to your friend sleeping and waking up to that.

If getting a reasonable price, we could stay in Barcelo Sants again. The location is quite handy and we personally prefer staying in a hotel located outside the very core of Barcelona (Ramblas, Plaza Catalunya…) Moving around the city is easy and also the train connection to the airport is very smooth.

  • Stayed: May 2014, travelled with friends
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2  Thank Suns33ker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

Stayed one after our cruise. Best hotel for the value of our trip. Early check-in
is not available at this hotel. so we had to wait until 3 for the rooms to be ready.
The rooms were wonderful, large and comfortable bedding. The hotel is a medium distance from the some of the tourist attractions but there was a variety of transportation options available to get to the sites of Barcelona

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Barceló Hotels & Resorts
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

First, the best was we arrived at 10 am and our room was ready. We checked in immediately. Front desk was friendly and efficient.
Hotel is conveniently build above the main train station. Easy to take train to airpot but I wouldn't do that with luggage. Theme is that the hotel offers an orbital environment. With the minor issues we had I wouldn't want to orbit in this space ship. There were no facial tissues in the room. Ice machines on 1st and 2nd floor but no ice buckets in the room. Took asking at reception, bar, and finally restaurant to get one. Hallways are very dimly lit which I suppose is to make one feel as if in orbit.

Stayed: June 2014, travelled as a couple
1  Thank Albert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Our first trip to Europe. My husband and I spent 4 nights at the Sants in May 2014. Great location above the train station. Even with a first floor room we never heard or felt the trains. Hotel caters more to business travelers. Difficult maneuvering in and out of hotel entrance as you have to walk through the train station. Staff could have been friendlier but did help us out by calling tour operators and making dinner reservations as our Spanish was limited. The room, though very clean was small. The air conditioning never worked right. We enjoyed the neighborhood and walking to wonderful restaurants.

  • Stayed: May 2014, travelled as a couple
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1  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

The room is good, very comfortable and convenient. I love how they have little convenient things like comb, or shaving set. The breakfast buffet is very good. I enjoy their smoked salmon and olive bread very much.
The location is great. It is very easy to get to other places in the city.
The only thing I hate about this hotel is their internet. It works elsewhere, but my room!

Room Tip: Pick one that close to the ground for better wifi quality.
  • Stayed: May 2014, travelled on business
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Thank Tran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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