Located in the beautiful city of Barcelona , this hotel gives quick and easy access to the metro and a shopping mall. However it disappoints on a number of basics. First the breakfast is served on stone cold plates . So if you do decide to have breakfast , eat immediately otherwise if becomes too cold to eat. More disappointing is the house keeping. While the bathroom is cleaned nicely , the sheets and pillow cases are not changed daily. I just had to call reception today 25th February 2014 at 4pm to get it changed and was rudely told by the receptionist that the sheets are not usually changed . Often i got no apology for the lady about it .However i insisted and got them changed for fresh sheets. So my advice , if you don't want to pay for an over priced hotel with poor customer service and the probability of sleeping in sheets left from other guests , look for another hotel. Having said that though, the location is great so for a one night stay , may not be bad, but for a long business trip or holiday, you are much better off else where.
Plus i think the hotel needs to add to its website the fact that customer should not expect fresh sheets and pillow cases daily that way we all know what we are paying for from the start. I would have changed hotel but this week its busy and other similar types of places are full and expensive . Not delighted , cant wait to leave...
- Official Description (provided by the hotel):
- This imposing hotel is situated in Plaza Espana, next to the Fira de Barcelona facilities and Montjuic. Guests can enjoy excellent connections with every means of public transport. It has its own parking facilities and offers ideal accommodation for business trips or short breaks. The panoramic terrace and most of the rooms have unbeatable views. The gardened marquee, which is located in the central courtyard, creates an ideal atmosphere for cocktails and dinner parties. We also offer you our 13 meeting rooms, where you can organise business meetings, conventions and family celebrations. ... more less
- Reservation Options:
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- Also Known As:
- Barcelona Plaza
- Catalonia Barcelona Plaza