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Catalonia Barcelona Plaza
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Reviews (2,682)
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All reviewsmetro stationrooftop poolbull ringbusiness tripbusiness hoteldecent hotelexcellent locationexcellent breakfastreception staffla ramblafountainbullringstopsaerobuseurostaxisunderground
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Reviewed 9 August 2014

Fantastic location on the Plaza de Espanya with superb views of the magic roundabout and up the avenue to the magic fountain (ask for these rooms if you can get them). Family of 5 stayed in 2 rooms which were good without being fantastic. As stated by others this is a very busy hotel which handles a lot of tour groups but staff at reception were helpful most of the time (special mention of Tenzin who is particularly helpful). Some problems with late check-in and room availability and late check-out so book these in advance if you need them. Safe is also a little tricky to use.

There is not a lot of detail provided of the hotel facilities when you check in (ie no useful guide in the room) but the pool is excellent (hard to find on 7th floor but use lift to 6th & go up the stairs). It can get crowded as there is a relatively small no of loungers & chairs but sun-bathers can lie on the 'green mini golf surface' at the back & sides of the roof. Great view of the city from the roof also.

Breakfast is strange as we had not booked (€16 seems too much) but after a few days we used the gourmet bar / cafe on ground floor as they were just charging €10. Not sure of diff between this and the atrium (seems to be for tour parties) but the service was very good in there and the food throughout the day is also good and reasonably priced. We didnt use the other restaurants in the hotel.

Wifi is terrible in the rooms (keeps on dropping) but very good in lobby (comfortable seats).

Bull Ring shopping mall next door is good with supermarket on lower ground level plus cheap cafes etc with lots of shops and good restaurants on top floor with amazing views.

Metro location right below is very handy and bu an all day pass or 10 tickets. Connecting transfers between lines at some stations can be quite a walk.

Top tip is to take the sight seeing tour buses at the start of your trip (add a 2nd day for a small extra cost) and do the whole tour and then decide where you want to go. Our favourites were

Sagrada familia (amazing but crowded so book tickets in advance inc audio )
Cable car to Castle de Mountjuic (we walked to cable station from hotel). Best views of city and very interesting
La rambla is busy & dirty but worth seeing particularly in gothic qtr on cathedral side
Barca FC stadium tour (even for a Man U fan)
Aquarium
Happy Pills sweet shop
Beach + waterfront (water has a lot of rubbish floating and beach is stont apart from at end near jetty's)
Magic fountain show (Thur to Sundays from 9.00)- quite crowded but worth walking up from hotel
Millions of parks/ squares

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank CooleKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitja, Director General at Catalonia Barcelona Plaza, responded to this reviewResponded 15 September 2014

Dear Guest,

I do like to read that you enjoyed our large and recent renovated rooms but what I really like the most are your comments regarding our staff!
Many thanks for your time and your nice comments and I truly hope to welcome you back very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

Situated on the Place de Espanya this hotel offers good value, comfortable (if simple) rooms in an excellent location to visit all of the attractions that Barcelona has to offer. The hotel feels geared up a fora large groups rather than individuals or single families - but the staff are pleasant, eager to help and always trying to provide that personal touch.
The hotel has a basic gym and a nice rooftop pool and bar, although with so much to see and do in the city this is somewhat superfluous.
The room service was a nightmare but Tenzin has assured us that it was a blip.
Wouldn't hesitate to recommend it as a base for Barcelona, but if you are looking for a luxurious hotel experience you will be disappointed.

Room Tip: Go for height - and try get one looking at the musical fountain!
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitja, Director General at Catalonia Barcelona Plaza, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you so much for sharing this extensive review!

I am happy to hear your nice comments about our staff and especially to Tenzin as well as the convenient location of the hotel itself.
I appreciate your honest input and apologize for the issues you encountered.
We will share your comments with our team as we constantly look for new ways to improve our guests' experience.
I really hope you will return to stay with us the next time you are in town so we may show you the complete quality stay you deserve.
Best regards,

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Reviewed 3 August 2014 via mobile

Just returned from a 5 night stay here. The hotel is in an excellent location; about 10-15 minute ride from the airport (you can get a bus direct from the airport), right near the shopping centre and the musical water fountains, metro station right outside.
On arrival we were very impressed the guy who checked us in was polite and welcoming, he even gave us a free gift- a mug and spoon. Our room was on the 6th floor with a massive king size bed and an amazing few of the city- the room had robes, air conditioning (which was a god send) water, and a mini bar. The tea and coffee making facilities were a bit poor- only two cartons of milk and two tea bags which weren't replaced throughout our stay (tried to ask for me but only housekeeping have access to the milk cartons- bit disappointing since it was their mistake and I was told to ask housekeeping in the morning) not what we expect from a 4*.

Breakfast was ok- I've seen better in a 4* but there was plenty of choice.

Anyway we had a lovely stay regardless and would visit this hotel again due to it's fantastic location and lovely views.

Stayed: July 2014
2  Thank CarlandSib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitja, Director General at Catalonia Barcelona Plaza, responded to this reviewResponded 6 August 2014

Dear guest,
We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it helps us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Very disappointed in this hotel. Checked in today. Seemed like a nice place but it was problem after problem. First off you need to put a deposit in to get the lock mechanism and key for the safe. For a hotel of this caliber the safe should be ready to go. We have been to other hotels in Spain and never had to do this. And they didn't inform us of this during check in. The refrigerator was broken and we had medication and they refused to fix it that day and told us we would need to wait until tomorrow. All they had to do was replace the thing but instead they said too bad but you can store it in the hotel reception fridge. That doesn't work for medication you need every few hours. Then we tried to use the sink and it wouldn't drain so I contacted the desk about this issue as well. I would expect this in a low class motel and not a hotel such as this.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Pwhomesales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitja, Director General at Catalonia Barcelona Plaza, responded to this reviewResponded 6 August 2014

Dear Madam,

First of all, we would like to thank you for choosing our hotel during your visit to the city of Barcelona, and give us your opinion, always important to us.

In relation with your comments, we are sorry to know that your stay has not lived completely up to your expectations. We want to let you know that we have taken note of your observations, for example the ones regarding the decoration of the rooms, and that we have already made some changes to improve the sense of homely feel. Please, be sure that our entire team is working to improve and provide our customers the most comfortable and pleasant stay as possible.

Once again thank you for your valuable assistance, and we hope to have the opportunity to welcome you in our hotel on a future occasion. Do not hesitate to contact us in case you decide to return to Barcelona and we will be happy to assist you again.

Yours sincerely,

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Reviewed 2 August 2014

This hotel is the perfect location to visit Bacelona located in the beautiful Plaza Espana beside the metro and Aerobus. Bedrooms adequate size and spotless. Excellent breakfast and helpful courteous staff. Only one small minus point - bar prices very high by Spanish standards and if you want a beer they only have ONE large glass in the bar ( too bad if someone else gets there before you) and a variety of smaller glasses for small beers , all holding a different amount but the price is the same for all!

Room Tip: Rooms with a view over the plaza have additional premium but worth it
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Ita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sitja, Director General at Catalonia Barcelona Plaza, responded to this reviewResponded 6 August 2014

Dear guest,

Thanks you for your comment. We really appreciate, and hope to be able to welcome you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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