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“Good Location Average Hotel”

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Condes De Barcelona
Ranked #146 of 517 Hotels in Barcelona
Certificate of Excellence
Reviewed 18 November 2013

I stayed there for one night before my cruise and went back for four additional nights after the cruise. Frankly, I booked the hotel because of good review and location. However, after I arrived at the hotel, I then realized that the hotel consists of two parts, just right across each other at the corner of Passeig de Gracia, the busy shopping street. If you look from Passeig de Gracia, the left-hand block of the hotel seems to be a better part of the hotel. Unfortunately, my room was in the right-hand block (where Restaurant Lasarte is) which did not offer me value for money.

The facilities in the block appear to be run-down. The phone does not work well. The TV signal is inconsistent. When asked, they said they were upgrading it to fibre from 18 to 20 Nov 2013.

The shower screen is a half glass. Water splash onto the marble floor and make it slippery. Tissue box is only loosely mounted on basin screen.

Owing to difference in air pressure, ceiling board will give a loud bang whenever the room door is opened or closed.

There is a long list of short-comings. So when you book into this hotel, please make sure what you will get. I suppose the other block gives you better facilities but you have to pay more.

Having said all the above, I will still recommend the hotel basing on the merit of its location, if location is important to you.

  • Stayed: November 2013, travelled with friends
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1  Thank Yapahloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 5 December 2013

Dear Guest, First of all I would like to thank youf for choosing us for your stay in Barcelona. I am very dissapointed to learn on your recent visit to the hotel you did not found our facilities and services satisfactoy. I would like to apologize for all the inconveniences. We take your comments very seriously to keep improving. We hope you will give us a new opportunity to demonstrate you again the high level of our services. Yours sincerely
Raimon Senpau
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 17 November 2013

Great location and very friendly service in a lovely Spanish hotel!

We spent a few nights here before a conference and I stayed on afterwards. The rooms are well appointed with modern facilities. I could have spent hours in the large walk-in rain shower with spa jets. The hotel has a lovely terrace with brilliant views over La Pedrera. The only minor point was that our room (263) was quite noisy early in the morning.

It is walking distance from Las Ramblas and the cathedral. We also walked to Sagrada Familia. Tip - buy your ticket in advance to avoid long queues.

Great coffee shops, tapas bars and restaurants locally.

Room Tip: Try to avoid low floor side rooms.
See more room tips
  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Crocodile_Ddee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 18 November 2013

Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience and recommending us to other travellers. We work for the satisfaction of our guests so we are very happy to learn you enjoyed the hotel, our services and the location. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Yours cordially,
Raimon Senpau
General Manager
Hotel Condes de Barcelona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

An almost-perfect stay at this hotel was one of the high points of the business trip. Very cozy, very pleasant, very charming.
All rooms have a slight touch of great design, which makes the hotel experience even better. Original restaurant, interesting hallways.

  • Stayed: August 2013, travelled on business
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1  Thank Vince_Gogh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 18 November 2013

Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience and recommending us to other travellers. We work for the satisfaction of our guests so we are very pleased to learn you enjoyed the hotel, our services and the location. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona either for pleasure or for business.
Best regards,
Raimon Senpau
General Manager
Hotel Condes de Barcelona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

We had a wonderful experience at Condes de Barcelona. Perfect location, including a view of Casa Milla and Sagrada Familia from our room. Very close to all the sites and great food. Very nice staff and the breakfast buffet was very yummy.

Room Tip: Top floor on the right side of the building had a fabulous view.
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  • Stayed: November 2013, travelled as a couple
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Thank Hilary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 18 November 2013

Dear Hillary, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience with other travellers. We work for the satisfaction of our guests so we are very happy to learn you enjoyed the hotel, our services and the location. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Best regards,
Raimon Senpau
General Manager
Hotel Condes de Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

Very nice and clean facility, good central location, very helpful and courteous staff. Spacious room and bathroom. Interior rooms facing the courtyard are quieter. Staff speaks good English. Helped us with sightseeing ideas and tickets. Would stay there again.

Room Tip: Interior rooms are quieter
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  • Stayed: October 2013, travelled as a couple
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Thank AABBCCDDEEFFGG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 11 November 2013

Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience and recommending us to other travellers. We work for the satisfaction of our guests so we are very happy to learn you enjoyed the hotel, our services and the location. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Best regards,
Raimon Senpau
General Manager
Hotel Condes de Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

We checked in to the Condes De Barcelona on Friday, October 18, 2013 for two nights prior to our cruise. First problem was when we arrived there after a very long, overnight flight, the taxi driver asked us which building we were staying in. There are two parts to the hotel right across the street from each other and we had no idea which one we were staying in. So we got out at one and went inside (no one met us at the curb), four large suitcases in tow. Once inside, we were met by someone who told us we needed to be at the other building, and left us there with no offer to help us with our luggage. So we schlepped our stuff across the street and checked in. Our reservation said we had breakfast included, so when we inquired as to where that would be, we were told we did not have breakfast included, even though I had an email confirmation from our travel agent. We were too tired to question it further so we went right up to our room. I had emailed the hotel a few weeks prior to our arrival, requesting an early check-in because we knew we would be tired after a long flight. I had also requested a quiet room because I had read here on TripAdvisor that some rooms can be noisy. We were happy that they honored our requests and we went up to our room on the seventh (top) floor.
The room was an 'Executive' room which means we paid more money for a bigger room. It was a nice room with a nice sized bathroom. However, as we were getting settled, I noticed that the glasses that were upside down on a tray with a coffee maker had about two inches of dust on them. I decided not to complain about it because I was pretty sure the whole hotel was probably just as dirty and we were tired and too excited about being in Barcelona and our upcoming cruise to let that bother us too much. I decided not to look too closely at anything else. The next problem came at night. As I mentioned, we were on the top floor because I had requested a quiet room. However, they neglected to tell us that the bar that was on the roof of the hotel was open until the early morning hours and that there would be a LOT of noise. It was horrible - kept us awake until about 3 am both nights. There were chairs scraping and thumping all night long. If that was their quietest room, I hate to see what the noisy rooms are like! Unfortunately I started our cruise exhausted from an overnight flight and then two nights of almost no sleep. We loved Barcelona, and if we ever go back, we will be staying somewhere else!

  • Stayed: October 2013, travelled as a couple
    • Sleep Quality
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3  Thank Aruba76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 11 November 2013

Dear Guest, First of all I would like to thank youf for choosing us for your stay in Barcelona. I am very dissapointed to learn on your recent visit to the hotel you did not found our facilities and services satisfactoy. I would like to apologize for all the inconveniences. We take your comments very seriously to keep improving. We hope you will give us a new opportunity to demonstrate you again the high level of our services. Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

I stayed in the part of the hotel that is lower down Paseig de Gracia, perhaps the other side is better. The hotel's location is obviously fantastic, no doubt about that whatsoever. The room however (751) was way, way below 4* standard. Double bed was 2 singles stuck together but not with double linen. Curtains half off their track so couldn't be closed. TV and every fitting was hanging half out of the wall. Furniture (drawers, surfaces, chairs etc) were beyond washing or repair. Bathroom was better but still mouldy and shower attachment designed for people not over 1m tall. On the bright side the terrace was enormous and had great views. Breakfast was OK but cramped and there was nowhere else in that part of the building to get coffee, for which you cross the road to the other part which seemed a bit better.
You can definitely find far more charming, comfortable and cared-about places very nearby.

Room Tip: if you really have to stay here I advise you to avoid room 751 (unless there's a renovation)
See more room tips
  • Stayed: October 2013, travelled on business
    • Value
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3  Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this reviewResponded 11 November 2013

Dear Guest, I am very dissapointed to learn on your recent visit to Hotel Condes de Barcelona you did not found our facilities and services satisfactoy. I would like to apologize for the inconveniences. We take your comments very seriously to keep improving. We hope you will give us a new opportunity to demonstrate you again the high level of our services. Yours cordially
Raimon Senpau
General Manager
Hotel Condes de Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Condes De Barcelona

Address: Paseo de Gracia, 73, 08008 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Family Hotel in Barcelona
#66 Romantic Hotel in Barcelona
#91 Business Hotel in Barcelona
#106 Luxury Hotel in Barcelona
Price Range: £89 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condes De Barcelona 4*
Number of rooms: 126
Official Description (provided by the hotel):
HOTEL CONDES DE BARCELONA 4* is ideally located in a magnificent corner on Paseo de Gracia, in the heart of modernist Barcelona, ​​opposite to the famous building "La Pedrera" of Gaudi, a few minutes from Plaza Catalunya and the historic city center. The hotel is housed in a former esplendid 19th century building, enlarged and renovated to create a modern Hotel with where art and uniqueness of the past cohexist with the most modern facilities. The accommodation has a range of 126 rooms of very contemporary style, bright and spacious to provide maximum comfort. Emblematic and socially dynamic, the hotel is a prestigious gastronomic reference, where our guest would enjoy the cuisine of the Basque chef Martin Berasategui at LOIDI RESTAURANT, modern and informal bistro. The hotel offers a wide range of function rooms for all kind of meeting and Events, outdoor pool and ALAIRE TERRACE BAR , one of the trendiest places in the city with spectacular views for casual outdoor dining or take a luxurious evening drink with good background music. ... more   less 
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Also Known As:
Condes De Barcelona Hotel Barcelona
Condes De Hotel Barcelona
Barcelona Condes De Hotel
Hotel Condes De Barcelona
Condes De Barcelona Catalonia

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