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“Great staff and service” 4 of 5 bubbles
Review of Condes De Barcelona

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Condes De Barcelona
Ranked #131 of 522 Hotels in Barcelona
Certificate of Excellence
Barcelona, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great staff and service”
4 of 5 bubbles Reviewed 25 March 2014

The hotel is very good.
Although not in the center of all the attractions, still - very good location.
Staff is excellent. In one occasion, the receptionist ran after us in the streets for 2 blocks just to inform us about a bus that we should take to a location we wanted to go, as he felt that the information he originally provided wasn't accurate.
Breakfast was also superb.
We were at the 3rd floor and it was a bit noisy - we could hear the buses and traffic from the main road below our window.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 1 April 2014
Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience with other travellers. We are very pleased to learn you enjoyed your stay at the hotel, the location and received a good service from our staff. Hope to welcome to you back at Hotel Condes de Barcelona in your next visit to Barcelona.
Yours cordially,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,516 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
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English first
Lancaster, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

Someone recommended this hotel, and I am sure glad they did. It is in a terrific location--between the Passaig de Gracia stop and the Diagonal Metro stop, so very easy to get to from several trains. The hotel folks could not have been more accommodating, friendly and helpful. Room was excellent, no problems--everything worked, was super clean, and well set up. I'd stay here again every time.

There is a nice little coffee/tea shop just down the block as well.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CC C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 1 April 2014
Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience with other travellers. We are very pleased to learn you enjoyed your stay at the hotel, the location and received a good service from our staff. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Best regards,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 24 March 2014

Positives:
- The best things about this hotel for us were its location, in an elegant part of the city close to the centre and yet not overrun by tourist hordes, and that it included the Restaurant Lasarte - where we had an amazing meal.
- The staff were generally helpful, friendly and responsive. This included in the downstairs bar, and arranging wake-up calls and a taxi to the airport.
- The buffet breakfast, included in our rate, was good: wide-ranging and substantial.

Minor complaints would include:
- a bed that was too soft for my taste;
- quite a cramped bathroom including - a personal bugbear of mine - no anti-slip mat for the floor of the bath/shower, and an insubstantial glass door which meant the floor (also without slip-proofing) got soaking wet when you took a shower. The bathroom also had no ventilator fan, so got hot and stuffy during the warm weather we were fortunate to experience.
- very insubstantial pillows, only one per guest - we had to ask for additional ones, but these weren't great either.
- the gym was closed. The option of exercise was actually part of our reason for choosing the hotel, and we were disappointed this wasn't mentioned during the booking process. When we discovered this post-arrival, they told us that have lined up a temporary arrangement with a private gym a block or so away, but this costs an additional €10 per person per visit and was absolutely no good to us as the gym only opened at 10am on the day we wished to use it.
- building work on the modern wing, which was why the gym was closed, also started quite early on both the Saturday and Sunday mornings. This was fine while the balcony/window on our street-facing room was closed, but since it was hot and there was no air-conditioning, when open this was very loud / disruptive. Not a huge problem as we were out and about quite early, but could potentially upset other guests.
- Our room was next to the lifts, which were quite noisy. Also quite noisy was the gentleman in the room next to us, whose loud 2am telephone or Skype conversation on our first night revealed the old part of the building also had quite thin walls!

Room Tip: Avoid street-facing rooms in the old part of the hotel if the building works over the road continue...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UKvisitor2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 1 April 2014
Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona. We are very pleased to learn in general terms you enjoyed your stay, thought you consider there are certain points to be improved. We take all your comments into consideration to keep improving. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Yours cordially,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Even Yehuda, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 March 2014

The hotel is centrally located in one of Barcelona's most elegant areas, opposite the Pedrera and a few minutes walk from two Metro stations. We stayed in the newer part of the hotel, opposite the Main building. The room is modern, well equipped, functional and well kept, Wi Fi in the room (a bit weak but working). The staff are helpful, forthcoming and welcoming. Breakfast in the hotel restaurant on the ground floor is very good.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ezriel Uzi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 21 March 2014
Dear Ezriel, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience with other travellers. We are very pleased to learn you enjoyed your stay at the hotel, the location and received a good service from our staff. . Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Yours cordially,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wembley, United Kingdom
Level Contributor
149 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 384 helpful votes
3 of 5 bubbles Reviewed 15 March 2014

My “design” room overlooked some apartments / courtyard and was very quiet. I loved my little balcony. For a recently renovated room, it had a lot of wear and tear. There was water damage on the wooden floor near the balcony and lots of scuffs and scrapes on the wall. The walls were a little spartan / antiseptic.

Wow – could the bed have been any harder? At least the bed didn’t drift apart and was large, with comfortable pillows. If only it had been more comfortable and softer.

Water pressure in the shower cubicle was average to poor and it took about 5 to 6 minutes for the water in the shower to heat up enough to have a proper shower. My room didn’t have a bath, but that was not a problem, as I love showers. The room was a good size as was the clean bathroom.

Channels on the tiny TV were very limited and only offered the English-language news channels. The A/C worked well.

The Condes had an okay buffet breakfast including cava, but the room / restaurant could have been larger, as it got very crowded in the morning. The breakfast lacked some sort of potato product and a bit more variety would have been nice.

The hotel is spilt across two buildings – I was in the new part, which has the rooftop bar. I checked in at the old building and checked out at the new building. There was also a ground floor bar in the old building and the staff (and cava) were excellent. Everyone I encountered were very friendly and helpful.

Location wise, it is right across the street from the Majestic Hotel (which was perfect for our event) and lots of shopping. It was only about a 15-minute walk from Las Ramblas.

I would have given this property 4 stars, if the bed had been more comfortable.

Room Tip: Pick a courtyard room in the new building ...
See more room tips
  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Wembleygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 21 March 2014
Dear Guest, First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience with other travellers. We are very pleased to learn in general terms you enjoyed your stay, thought you consider there are certain points to be improved. We take all your comments into consideration to keep improving. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Yours cordially,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 March 2014 via mobile

Over all nice hotel, needs a refresh.
Bath room tub shower needs a shower curtain, water sprays all over.
Housekeeping ok
Front desk staff very attentive and helpful.
Roof top bar and and breakfast great.

Stayed February 2014
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 3 March 2014
Dear David , First of all we would like to thank you for choosing us for your stay in Barcelona and for sharing your experience with other travellers. We are very pleased to learn you enjoyed your stay at the hotel, the location and received a good service from our staff. We also take your comments into account to keep improving. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona.
Yours cordially,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 1 March 2014 via mobile

Condes is a great group and this property of theirs did them well! Great internet means business connectivity for me and this hotel delivered an exceptional service in arguably the busiest internet period of the year (GSMA Mobile World Congress). Room layout was excellent (R314) and service always came with friendly professionalism. The breakfast area was a little small and sometimes too crowded so I bought mine elsewhere every morning. I highly recommend a stay here as it is central, well priced and friendly.

Stayed February 2014, travelled on business
Helpful?
Thank johandl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raimon S, Director General at Condes De Barcelona, responded to this review, 3 March 2014
Dear Johan, First of all we would like to thank you for choosing us for your stay in Barcelona, for sharing your experience and for recommendig us to other travellers. We are very pleased to learn you enjoyed your stay with us and received a good service. Looking forward to welcoming you again at Hotel Condes de Barcelona in your next visit to Barcelona either for pleasure or for business.
Best regards,
Raimon Senpau
General Manager
Hotel Condes de Barcelona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Condes De Barcelona

Property: Condes De Barcelona
Address: Paseo de Gracia, 73, 08008 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#66 Romantic Hotel in Barcelona
#76 Family Hotel in Barcelona
#91 Business Hotel in Barcelona
#96 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Condes De Barcelona 4*
Number of rooms: 126
Official Description (provided by the hotel):
HOTEL CONDES DE BARCELONA 4* is ideally located in a magnificent corner on Paseo de Gracia, in the heart of modernist Barcelona, ​​opposite to the famous building "La Pedrera" of Gaudi, a few minutes from Plaza Catalunya and the historic city center. The hotel is housed in a former esplendid 19th century building, enlarged and renovated to create a modern Hotel with where art and uniqueness of the past cohexist with the most modern facilities. The accommodation has a range of 126 rooms of very contemporary style, bright and spacious to provide maximum comfort. Emblematic and socially dynamic, the hotel is a prestigious gastronomic reference, where our guest would enjoy the cuisine of the Basque chef Martin Berasategui at LOIDI RESTAURANT, modern and informal bistro. The hotel offers a wide range of function rooms for all kind of meeting and Events, outdoor pool and ALAIRE TERRACE BAR , one of the trendiest places in the city with spectacular views for casual outdoor dining or take a luxurious evening drink with good background music. ... more   less 
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Also Known As:
Condes De Barcelona Hotel Barcelona
Condes De Hotel Barcelona
Barcelona Condes De Hotel
Hotel Condes De Barcelona
Condes De Barcelona Catalonia

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