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“Very good quality hotel”

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Barcelona Universal Hotel
Ranked #79 of 513 Hotels in Barcelona
Certificate of Excellence
Reviewed 25 June 2012

Stayed for 3 nights prior to a cruise and were very happy with our choice.
Booked a triple room which was a good size, spotlessly clean and luxurious bathroom.
Location was good, only 10 minute walk to Las Ramblas. Used the laptops in reception for free unlimited internet access.
Staff were helpful and friendly. Cant comment on the breakfast as it wasn't included in our price but didn't think it was worth the price of 45 euros for 3 people so just had breakfast in the local cafes which was fine.
If in Barcelona I would definitely use this hotel again and would recommend to others.

  • Stayed: June 2012, travelled with family
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1  Thank Crosseys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Thank you for your review, We are very happy to read you liked our hotel, especially when you say that our staff was helpful and friendly. For us this opinion is very important. Thank you as well for highlighting how clean you considered our rooms and how good you considered our location. Thanks,

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2,291 - 2,297 of 3,948 reviews

Reviewed 25 June 2012

stayed here for 5 nights and cannot fault the hotel.spotlessly clean and friendly and attentive staff.Liked the location, near enough the centre to walk but far enough away not to get charged ridiculous prices for drinks.Lots of places to eat and for a drink locally and so easy to get anywhere by bus or metro.Even tried the pool,small-yes,cold-yes but lovely on a hot afternoon.Would also like to say how easy is is to get to from the airport.Airport bus,get off at place espanya,into metro 2 stops and as soon as you get out metro you are at the hotel.less than 45 mins.you can even get the bus at place espanya to hotel(less than 10 mins) if you dont want to carry cases up and down stairs

  • Stayed: June 2012, travelled as a couple
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2  Thank angelac32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Thank you for your review, we are very happy to read you considered our hotel very clean and well located. It is also very important for us when you write about the friendliness of our staff. For us our staff is the most important active of this hotel and we work every day to improve service.
Thank you for your review.

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Reviewed 24 June 2012

Visited this hotel in early June with friends .we had a family room which suited us really well ,with 3 beds with two separate areas.Room was clean and modern.the best thing about this hotel is the reception staff .So knowledgable and helpful .we were warned of pick pockets and would recommend anyone to wear a body purse .taxi's can be a rip off so ensure you ask before you get in the expected cost and tell the driver you will need a receipt and all will be ok.

Room Tip: Avoid a room at the front
  • Stayed: June 2012, travelled with friends
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3  Thank Annie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

We can only say a BIG THAK YOU for such a nice review. We are particularly proud that you emphasized the good service offered by our staff. These comments encourage us to continue our efforts to offer a very high standard of service to our guests. As you said, we warn guests of pick pockets, unfortunately they are quite common in Barcelona, but with some easy guidelines, visitors will enjoy Barcelona a lot without any unpleasant surprise. Many thanks again for your comments and your helpful tips.

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Reviewed 24 June 2012

We stayed there for two days after our cruise and i would recommend this hotel to everyone. Clean, modern , very good location, but most important great service.Staff was very helpful, when we needed a recomendtion on authentic places to eat, or how to get to places we wanted to see and gave us suggestions that for some places it is better to get tickets on line to reduce wait time, helped us get tickets and becuase of their help we were able to see quite a bit.Thanks.

  • Stayed: May 2012, travelled as a couple
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Thank Inna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2012

Thank you for your review! We like to read you consider our hotel very clean and well located, but it makes me be proud of my staff when I read that thanks to them your stay was better. Thank you!

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Reviewed 24 June 2012

We stayed for 4 days and would definitely return again. The staff were so helpfull nothing was a bother to them. I asked for a quite room on the back and that was what i got, the only noise was from the wooden floors. There is a Metro station (para-lel) right next to hotel, which was very convenient.

Room Tip: Rooms on the back of the hotel are very quiet Room 821 has a good view of the city is away from th...
  • Stayed: June 2012, travelled as a couple
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Thank jitterbug_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manageruniversal, Manager at Barcelona Universal Hotel, responded to this reviewResponded 7 September 2012

Thank your for your review. Thank you for you comments about our staff, for us it is really important. We are happy when we know a client considers our staff helpful.

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Reviewed 24 June 2012

Excellent location close to La Rambla and underground just outside, solarium on the rooftop is excellent after a morning of exploring to come back and relax very peaceful.

We have stayed in this hotel before and where on the roadside which was quite noisy this time asked for quiet room and did not get any noise at all. Will definetly stay here again when in Barcelona

Room Tip: Ask for a quiet room
  • Stayed: June 2012, travelled as a couple
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Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

It’s always a big pleasure to welcome guests who already stayed in our hotel. So, many thanks for your second stay with us and for your nice comments. Reading that you would definitively come back again makes us feel very proud of our hotel and our staff. Regarding the room type, we are happy that you enjoyed your quiet room at the back of the hotel. This issue is quite interesting: while there are guest who prefer rooms facing the main road because they prefer watching the city life; other guest prefer room facing the back of the hotel looking for more quiet rooms. Each to his own taste.

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Reviewed 22 June 2012

Stayed here for over a week and very happy with the hotel - would come back.
Good, clean, modern decor.
Metro (para-lel) right next to hotel, which was very convenient.
Area also has plenty of food options, from local cuisine to major junk food chains, all within easy walking distance.
Not too far a walk to la Rambla which was good.
Staff also spoke English and were very helpful.

Only issue is that I paid for a double room and was given a twin room, which meant I was essentially sleeping on a single bed, even though I'd paid extra.

Stayed: June 2012, travelled solo
Thank b12Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Many thanks for your review. It’s always nice to hear that you had a pleasant stay with us and that you would come back. We really appreciate your comments about our staff, as we are carrying out big efforts to offer high standards of service to our guests. Concerning your issue relating the room type, we are sorry that you hadn’t the room type that you booked, but rates are the same for rooms with a double bed or with 2 twin beds. Next time, please let us know immediately, if we can not change your room on the check-in day because we are fully booked, we will definitively move you to a room according your request the following day.

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Additional Information about Barcelona Universal Hotel

Address: Avda Paral.lel 76-80, 08001 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in Barcelona
#38 Romantic Hotel in Barcelona
#62 Luxury Hotel in Barcelona
#101 Business Hotel in Barcelona
Price Range: £81 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelona Universal Hotel 4*
Number of rooms: 167
Official Description (provided by the hotel):
Strategically located just a five-minute walk from Las Ramblas, Hotel Barcelona Universal grants its guests easy access to all parts of the city. Metro lines 2 and 3 stop just outside the main entrance, at “Paral·lel,” and nearby buses can take you to the beaches of Barcelona, Park Güell, and anywhere in between. A stroll from our hotel near Las Ramblas will take you to some of Barcelona’s favorite tourist attractions.Hotel opened in 2001 and renewed in 2011.Hotel Barcelona Universal has 167 rooms, each equipped with free Wi-Fi Internet. Three “Barcelona Skyline Suites” feature a Jacuzzi and private terrace. Families and larger groups may be accommodated in triple or superior rooms. ... more   less 
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Also Known As:
Universal Barcelona
Hotel Barcelona Universal
Barcelona Universal Hotel Catalonia

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