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“Helpful staff and good service”

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Tryp Barcelona Apolo Hotel
Ranked #267 of 514 Hotels in Barcelona
Arundel, United Kingdom
Level Contributor
159 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“Helpful staff and good service”
Reviewed 1 April 2014

The Tryp Apolo was a good value choice for our weekend in Barcelona. We found it reasonably convenient to get to, via the Aerobus from Barcelona airport and then the Para-lel metro station which is right outside. The hotel's location was also fine for walking across to La Rambla and it is easy and quick to get to Sagrada Familia on Line 2 of the metro from the hotel.

Our room was a good size, facing the back of the hotel. It did not have any noises coming in from outside, although there was some sounds from neighbouring rooms and the corridor. The room was a pleasant temperature, well-equipped, and with plenty of space for luggage and hanging space. The bed and bedding were also very comfortable. The décor and furnishings were in good condition, and the room was light and airy.

Service at the reception was professional and quick. The breakfast room was very busy during our stay, and the staff were stretched in replacing the buffet items. But the food choice was good with plenty to fill you up for the day. The Apolo Café on the ground floor provided a fairly basic menu but was good value.

The hotel was busy during our stay and seemed a popular tourist choice in Barcelona.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peltt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 2 April 2014
Dear Peltt,

Thank you for sharing your experience with the world!
We see that you had the time to visit the really “must see” places in Barcelona and that makes us really happy! If you ever plan to come back please do not hesitate to let us know in advanced, our “experts in the city” will prepare a huge list of cool, nice and magic places for you to discover…

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (581)
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Auckland
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 31 March 2014

The hotel is well located if you want to explore the Ramblas and the port area of Barcelona. It is a short walk to the port cable car.
The hotel breakfast is excellent, and well worth selecting if you have the option. There is a good mix of hot and cold options, plenty of fruit and a nice selection of breads and pastries.
The rooms themselves are a little tired, mine had problems with the TV not getting all channels. the hair dryer was broken and the towels are like cardboard, very much in need of replacing.
The rooms are quite large but the bath and shower is very small, although the bathroom itself is adequately sized. A narrow bath with a shower curtain is a little claustrophobic when showering.
I had a room facing the interior courtyard, I understand the street side rooms can be rather noisy.
The front desk staff were excellent, providing sound advice on places to see and restaurants for the evening.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank SimonBunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 2 April 2014
Dear SimonBunn,

Your comments are really useful for us and we take good note of each one of them.
We will really appreciate if you can contact us via email (gex.tryp.apolo@melia.com) and inform us a little more about your stay and room since, according to your comments TV and hair drier are not in a good status and we cannot let it keep the same!
THANK YOU so much and we remain at your entire disposal for anything you may need.

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 30 March 2014

Rooms a little dated; excellent check in; Why do hotels have such a painful wi-fi signup experience?

Good location - 10 minutes to La Rambla, 20 to Plaça de Catalunya.

Woken up by the cleaners every morning!

Overall for the money no complaints.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bimeycharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 2 April 2014
Dear bimeycharlie,

Thank you for sharing your experience after your stay with us.
While we are happy to know you enjoyed the check in process as well as location, we are sorry that WiFi and staff noise avoided you to have a 5 star experience; these two points are concerning for us and please rest assured that our team is already aware of it.

Again, thank you for letting us know and we hope we have a second chance to show you how TRYP Apolo Hotel can provide you the BEST experiences in Barcelona!

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 March 2014 via mobile

We stayed here in Dec 13. Clean hotel, average business stay type rooms. Everything was provided, but very basic service (eg no separate shampoo , you only had shower gel provided.). The hotel is above a popular late night theatre/events venue & on show nights it tended to be noisy and noise came through the floor if you were in certain rooms. We were unexpectedly upgraded midway & the deluxe rooms were higher and therefore quieter than the previous lower level one. Breakfast was 100 varieties of poor quality food. Quantity over quality for sure. Overall ok manage your expectations. Clear plus was 2 mts from tube exit.

Stayed December 2013, travelled as a couple
Helpful?
Thank ShariSek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 2 April 2014
Dear ShariSek,

We are so happy to have your feedback after your stay. If definitely encourages us to keep on doing our best and improve day after day!
Your comments in regards to our Breakfast Quality really concern us since our brand standards are really strict and exigent in terms of quality; as you can read in other guest’s reviews it is one of the best valued points at our Hotel. Nonetheless, your comments will be transmitted to the team and we really appreciate your review!

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2014

We visited the hotel in March 2014. The weather was pleasant and the hotel acted as a very good base for our sight seeing long weekend. The hotel is clean, friendly and provides all basics if you need somewhere that you won't need to be spending all too much time in. The only disappointment is that we booked a double room and as a couple we ended up with two twin beds which wouldn't push together. Other than that great! And the staff are amazing if you need some advice on a quirky bar or restaurant to go etc.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Alice Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 2 April 2014
Dear Alice Elisabeth A,

Thank you for your kind words. We are happy that you enjoyed a sunny Barcelona and that you keep now a positive memory of your stay with us.
Please be back soon, because TRYP loves YOU!

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2014

Stayed last weekend arrived late room upgraded,clean, spacious queen size bed,excellent breakfast buffet open tlll11am on weekends.
the hotel had a deal for electric bikes (15e a day) I would highly recommend this as a way to see Barcelona it was amazing and the bikes were easy to handle (after a few miles!)

Room Tip: It is on a busy street so if traffic noise bothers you ask for a room at the back or high up.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChelseaChic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 2 April 2014
Dear ChelseaChic,

Great to know you enjoyed your stay in Barcelona and that you had the chance to discover the city in such an original and sustainable way!!! Aren’t these bikes awesome??
So happy to receive good news!!

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poulton Le Fylde, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 March 2014

I only stayed for one night in March while on a short visit supporting Man City. The hotel was in a great location - a 5 minute walk (10 if you're more of a stroller) south to the harbour which has some lovely places to eat/have a drink. Here you can also hop on one of the City Tour Buses (my favourite way to see most European Cities).
La Rambla is again only a 5/10 minute walk heading east from the hotel so right in the centre.
The room was clean, large, had everything I required. I only stayed for one night but should it have been more I would have been very comfortable here.
Breakfast was also great - which I think is a very important aspect of a hotel!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jcdavies04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experienc... T, Guest Experience Manager at Tryp Barcelona Apolo Hotel, responded to this review, 27 March 2014
Dear jcdavies04,

Thank you for your kind comments!
We hope that we can share a new TRYP Experience with you, this time not just for one night but for a longer stay so we can show you how beautiful is Barcelona!
Are you ready to come back? We can’t wait!

Warm regards,
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tryp Barcelona Apolo Hotel

Property: Tryp Barcelona Apolo Hotel
Address: Av. Paral.lel 57-59, 08004 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Montjuic , El Poble Sec
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#164 Luxury Hotel in Barcelona
#194 Family Hotel in Barcelona
#195 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tryp Barcelona Apolo Hotel 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Tryp Barcelona Apolo Hotel Barcelona
Sol Melia Barcelona
Tryp Hotel Apolo
Tryp Apolo Barcelona
Tryp Barcelona Apolo Hotel Catalonia

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