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Ceri S

Great location, with many good qualities

Review of Hotel Rialto
4.0 of 5 bubblesReviewed 8 Apr 2024
Great location, very close to Las ramblas and other tourist attractions, all in walking distance. Also about a 2 min walk to a courtyard full of great restaurants.
The hotel was clean and the staff were incredibly friendly and helpful even after arriving very late into the night. The room itself was great for the price, comfortable bed, big shower and very clean throughout. The breakfast had a massive selection and the food was very good and a great price. The only issue we had was that the air conditioning in the room did not go below 19°c which made it extremely warm in the room, at one point the temperature read 29°c. We asked at reception and were told that it was set at that level and could not be changed until the summer season started. We kept the windows open which helped a little but still found it quite warm. Overall though it was a great hotel with many good qualities, I would definitely recommend and stay again.
Date of stay: April 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Carmen M Customer Service, Otros at Hotel Rialto, responded to this review
Responded 9 Apr 2024
Dear ceris
We appreciate your time in sharing your feedback. We apologize for the inconvenience with the air conditioning. It is centralized and activates automatically with the change of season. Considering the unusually high temperatures in recent days, it may have felt warmer than usual for this time of year. We look forward to welcoming you back to our hotels. Anna R. Customer services.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews gothic quarters large shower la rambles street side breakfast buffet great location beds were comfortable small room would definitely stay here again min walk cathedral sleep storage ramblas balcony city ac
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Reviewed 3 April 2024 via mobile

Very central hotel, based in the Gothic Quarter. Rooms are very clean, staff friendly! Within walking distance to metro and lots of nice restaurants!
We walked to Barceloneta Beach area and the marina within 20 mins of the hotel. Lots of nice restaurants and bars in this area also.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank Jhealy93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmen M Customer Service, Otros at Hotel Rialto, responded to this reviewResponded 5 April 2024

Dear Jhealy
Thank you very much for taking the time to share your opinion with us. We are delighted to know that we have contributed to making your trip an unforgettable experience.


Anna R.
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2024

From setting foot in the hotel we were made super welcome. Nothing was too much for the management and staff. Very quick check in and case taken to the room. Everything is clean and room was small but had everything we needed. Breakfast takes this hotel to another level. You go downstairs under the hotel where all the walls are brick with arched roofs, giving the whole place an exciting underground feeling. The food is plentiful with an excellent choice.The hotel is also in a fantastic position for La Rambla. We look forward to returning later in the year. Thank you for making our stay stress free.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Andy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmen M Customer Service, Otros at Hotel Rialto, responded to this reviewResponded 3 April 2024

DearAndy

We are delighted to hear about your experience at our hotel. We appreciate your positive feedback and are pleased to have provided you with a satisfactory stay. We always strive to deliver excellent service and a memorable experience to our guests. We look forward to seeing you again in the future and surpassing your expectations once more.

Best regards,
Anna R.
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2024 via mobile

My daughter and I stayed here for 3 nights. The hotel is in a fantastic location and it was easy to find. The hotel staff was super helpful and even helped us buy tickets for excursions! We were also very happy with the breakfast. It was an additional charge but it was a buffet and it was well worth the price!! The only down side would be that we couldn’t control the room temperature and it was warm in the room so we had to keep the window open all of the time. We definitely recommend this hotel!

Date of stay: March 2024
Trip type: Travelled with family
1  Thank letsflyawaysomeday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmen M Customer Service, Otros at Hotel Rialto, responded to this reviewResponded 3 April 2024

Dear Letsflyawaysomeday

We are delighted that you have chosen our hotel and that you have had such a positive experience. We strive to make our customers happy, and our greatest satisfaction is knowing that we have achieved our goal. We look forward to welcoming you back to our hotels in the near future.


Anna R.
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2024 via mobile

Work and pleasure visit. Location is first class surrounded by restaurants, bars, shops. Gothic quarter is brilliant. Transport links perfect. Rooms not the largest but adequate clean and comfy. Breakfast is typical fare plenty and staff were great.

Date of stay: February 2024
Trip type: Travelled on business
1  Thank safetyrisk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmen M Customer Service, Otros at Hotel Rialto, responded to this reviewResponded 26 March 2024

Dear Safetyrisk

Thank you very much for taking the time to share your opinion with us. We are extremely pleased to know that we have contributed to making your trip an unforgettable experience.

Anna R.
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2024

Great location and the hotel is clean and tidy. Breakfast was also good. My gripe with this hotel was the intense heat of our (very small) room. I tried to use the aircon to cool it down but was told by reception that it was only available for heat as it was on a winter setting. They told me to turn off the aircon and open the window. The open window slightly took the edge off the heat in the room but also meant that we could hear every noise from all the adjacent rooms right through the night (as everyone else had open windows too). Basically it was impossible to get a decent nights sleep due to the heat and noise. What would have been a great weekend was spoiled by the lack of sleep.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Matt C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carmen M Customer Service, Otros at Hotel Rialto, responded to this reviewResponded 22 March 2024

Dear Macollett. We appreciate your time in writing your impressions. We apologize for the inconvenience with the air conditioning. It is centralized and activates automatically with the change of seasons, considering the unusually high temperatures of recent days, which are warmer than usual for this time of year in Barcelona. We hope to welcome you back to our hotels soon.

Anna R.Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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