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“Would Neva go back” 2 of 5 bubbles
Review of Hotel Arc La Rambla

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Hotel Arc La Rambla
Ranked #108 of 522 Hotels in Barcelona
Certificate of Excellence
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Would Neva go back”
2 of 5 bubbles Reviewed 19 November 2013 via mobile

Location was amazing but the receptionist Sonya was just super rude ... We reached there at 10.30 am she said we couldn't get a room till 2.. And thn I explained our situation that we just came from Indonesia and exhausted .... she said she will try and we left for breakfast and came back in an hour and suddenly we saw someone checking in and got a room right away and when we asked she just snubbed me off by saying I can give you a room now but it's d junior suite and Ull have to pay 30 euros extra ...and there were many more issues with her ... It was like she was giving us a hard time just cause she felt like it .... we got a room with balcony and it was really noisy ... All in all had a bad experience there and my main reason not to go back is cause of Sonya

Stayed October 2013, travelled as a couple
Helpful?
3 Thank Natasha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director Comercial at Hotel Arc La Rambla, responded to this review, 14 April 2014
Dear Natasha K,

In first place, we would like to thank you for sharing your opinion with us. We always appreciate all the reviews from our customers and we use them to improve our service.
We would like to remind you that the scheduled time for check-in in our hotel is at 14.00h, even though we always try our best to deliver the keys of the room as soon as possible if we have the chance.

We have as well different categories of rooms, and that’s exactly what happened in that moment: We had available another kind of room that the customers you saw checking in booked. The reason why our staff told you that we have availability in the moment for a Junior Suite was because we didn’t have, at that time in the morning, the category of the room that you booked available.

We apologize if you felt like she was giving you a hard time, but let me say that a lot of customers are happy with our Front Desk staff and, as you can read in other opinions, they are very helpful, problem-solving and more than polite.

We hope you accept our apologies if we weren’t up to your expectative.

Yours sincerely,

Daniel Recio
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,193 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (430)
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Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

the hotel was clean and very well located within the strolling streets on the rambles a short walk got you to the port with great cafes / restaruants the barcelona cathedral and the gothic quarter all were a short walk away great hotel to use as a base to explore a great city. the breakfast was basic but plentiful , the romms were basic with everything you needed after all your only going to sleep in it so what more do you need .the staff were very helpfull with directions etc .
to explore the city properly use the attractions buses you can jump off and on all day pick your route early and if you want to see the cathedral familiar ( the goudi pile ) make sure you get there early . even in october it was still shorts and t shirt weather so pack a few pairs .

Room Tip: get a front facing room to see the sights strolling by
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mark c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director Comercial at Hotel Arc La Rambla, responded to this review, 8 May 2014
Dear Mark,

First of all, we would like to thank you for choosing Hotel Arc La Rambla during your last stay in our city.

We are really pleased to know that your stay was nice and that you liked our facilities, rooms, and staff.

As we are located in the centre, we are surounded by several sights worth seeing and also lots of restaurants providers of different kinds of tastes and foods.

Barcelona has a lot to offer!!

It will be a pleasure to welcome you back the next time you visit the city.

Kindest regards,

Daniel Recio
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washinton Township, New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

My wife and I recently stayed at the Arc La Rambla Hotel in Barcelona for one night, pre-cruise. Upon arrival we were given an upgrade to a Superior room with a balcony facing the Rambla, this was a pleasant surprise and unexpected. The rooms was not large by American standards, but was very clean and functional. The only minor issue I had was when we went into the room there was no electricity, I went down to the main desk and told them, but was informed that you have to put your room card into a slot just inside your room door in order to turn on the electricity, they should tell their guest at check in about the slot in their room. This is the first time I have seen this and the electric came on once the room key was inserted into the slot. The next day we had breakfast at the hotel, which was a European style continental breakfast. It was ok, not outstanding but served us well. When we checked out we didn’t have to go to a cab stand, they were sitting right outside of the hotel, and it was approximately 14 Euros from the hotel to the Ship Terminal. One note, after reading several negative reviews about the hotel security and location prior to arriving in Barcelona I was concerned, but let me say that we had no issues with the location or hotel security. The rooms have electronic safes and there were no problems walking the streets, you just have to be aware of your surroundings and pay attention and you will not have any problems. I would definitely stay at this hotel again in the future.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jgraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director Comercial at Hotel Arc La Rambla, responded to this review, 8 May 2014
Dear Jgraz,

We appreciate your comments about the service and the staff. We will transmit your comments to our entire team who always appreciate these nice words.

Regarding the rooms, our superior rooms and junior suites are bigger than the superior rooms with balcony. In case of bringing a lot of luggage and if you want to be more comfortable, we always recommend this kind of rooms.

Concerning the breakfast, we take all the feedback to improve it day after day.

All in all, we are happy to know that you enjoyed your stay and your time with us in Barcelona.

Do not hesitate to visit us again and check our improvements!

Best regards,

Daniel Recio
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

We had a twin room 309 overlooking La Rambla from a small Juliet balcony Great to look out at the hustle and bustle but once the double glazed door was closed it kept most of the noise out . The room and the bedding and towels were immaculately clean. Despite hanging the towels up they were changed every day. A short walk to the sea and the gothic quarter and Plaza Catalynya where you get the bus from the airport. I would definitely stay again.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SunnyJim_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director de Relaciones con Clientes at Hotel Arc La Rambla, responded to this review, 13 June 2014
Dear SunnyJim,

Thank you for taking the time to review Arc La Rambla Hotel with an amazing 5 stars rating! We truly valuate your feedback, and sincerely appreciate you choosing our hotel for your short stay in Barcelona.

Warmest regards from Barcelona! Please, do not hesitate to come back again and enjoy of our services, facilities, and all that Barcelona can still offer to you.

Yours sincerely,

Daniel Recio
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

It was charming, spotless and in the best position. We were delighted. No tea or coffee, however we found loads of places around Europe do not offer refreshments in the rooms. It was not cheap, but we liked it. Small balcony allowed the wonderful noise from La Rambla into our room during the day, which was wonderful as it is the place to be. Everything is within walking distance, trams, buses and some lovely eating places. We would come back and stay again.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director de Recepción at Hotel Arc La Rambla, responded to this review, 8 November 2013
Dear Jenny,

Thank you very much for taking your time writting in Tripadvisor about your stay with us. Our guest's opions are the most important in order to keep improving.

As you say, our position is the best, as we are right in Las Ramblas and a lot of important spots of Barcelona are easy reachable by foot. Our rooms with balcony are the most booked as our guest like to enjoy, the views of the city from there.

Do not hesitate in contact us directly when planning your next visit to Barcelona!

Best Regards,

Andrea Defior
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skelmersdale, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 October 2013

We couldn't have asked for a better hotel! Helpful staff, clean and spacious room! And it was in the most perfect location! Minutes away from everything. Would definitely stay here again and I have recommended this hotel to my Mum and Dad!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TaylerJayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director de Relaciones con Clientes at Hotel Arc La Rambla, responded to this review, 13 June 2014
Dear TaylerJayne,

Thank you for your great review about our hotel Arc La Rambla. It’s always great to read these nice words from our guests, as our main aim is to make you feel like home during your stay.

As you said, we are placed in a privileged area, were you can find Barcelona’s life all day long, and as well, we are situated next to a lot of main sights worth seeing as The Cathedral, the Güell Palace…

Please, come back to Barcelona and visit us! It will be our pleasure to have you here! :)

Best wishes,

Daniel Recio
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 26 October 2013 via mobile

Stayed here for 4 nights from 20th to 24th October. Location of the hotel is excellent and well within walking distance of Placa de Catalunya, the port and the beaches. There is also a metro station 2 minutes down the road which provides easy links to all of the attractions. Also within walking distance of lovely restaurants that are off La Rambla. We stayed in a standard room which was very clean, tidy and spacious. Large bathroom with daily towel changes if required. Our room had no view (looked onto a wall I think) but this was not an issue as we were out of the room by 10am at the latest and usually returned around 11/12 to go to sleep. Would definitely recommend this to anyone looking to stay on La Rambla for a well priced and comfortable stay.

Stayed October 2013, travelled as a couple
Helpful?
Thank NikitaKChauhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arclarambla, Director de Relaciones con Clientes at Hotel Arc La Rambla, responded to this review, 8 August 2014
Dear NikitaKChauhan,

Thank you for taking the time to post such a nice review about our hotel. It’s always a pleasure to read these comments.

We would like to thank you again for your nice words about the hotel in general and the facilities.

In reference to the views of the rooms, usually the standard rooms are interior, reason why we have available superior rooms with balcony and terrace and Junior Suites, which are exterior, in those cases you will get more exterior light.

Finally, we really hope you enjoyed your stay with us and we hope as well that, if anytime you would like to come back to Barcelona, you choose us again and stay with us.

Warmest regards,

Daniel Recio
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Arc La Rambla

Property: Hotel Arc La Rambla
Address: La Rambla 19, 08001 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > La Rambla
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access Airport Transportation
Hotel Style:
#92 Romantic Hotel in Barcelona
#101 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Arc La Rambla 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Hotel Arc La Rambla is located in the heart of Barcelona, on the Ramblas, a picturesque promenade linking the centre of Barcelona with the sea.Thanks to its location, you can visit by food lots of must-see places, as the Liceu, the Cathedral, the council or Colom Statue. Come to visit Barcelona and enjoy an unforgettable stay at this 3 star hotel in Barcelona. Either if your travel is business or pleasure, you will find a very achievable price for the location of the hotel, in the centre of Barcelona.At the Hotel Arc La Rambla in Barcelona you will find the kind of room that best fits your needs. At this Ramblas hotel in Barcelona you will find 98 rooms to make your stay as pleasant as possible. The Hotel Arc La Rambla in Barcelona is the perfect accommodation for romantic holidays in Barcelona centre. ... more   less 
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Also Known As:
Hotel Arc La Rambla Barcelona, Catalonia

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