An initial nightmare when we arrived at reception to find that our pre-booked (and confirmed) room had been given to someone else, so we had to spend the night in a rather noisy and cramped first floor room.
Ahmed was extremely apologetic and concerned enough to open up the tea facility for us - thank goodness! (The opening hours for this are still client unfriendly).
Next day, the reception staff offered us a better room and moved all our stuff for us.
The breakfast can be Coeliac friendly if the hotel is pre-informed. My bread was actually toasted for me for the very first time which was a real treat. The breakfast staff were their usual helpful, smiling selves.
The staff are excellent with one or two exceptions. Ahmed is polite and courteous and deserves a medal for sorting us out on our late arrival.
After the hotel accepted that they had made a huge mistake in giving our room to others because the female guest apparently had the same Christian name (!!!) they were helpful and obliging.
Our room was very nice with a lovely terrace overlooking the skyline of the city and we would stay in that room again.
Word of caution - the prices for the rooms can vary widely if there is any sort of 'event' happening in Barcelona so it is worthwhile doing a little research before you go.
This was our third stay - and we would hopefully return but would hate to have to go through all the rigmarole and upset again.
- Official Description (provided by the hotel):
- Hotel familiar situado a 2 minutos de La Rambla de Barcelona, en pleno centro de la ciudad. Fantastico desayuno con productos traidos diariamente del Mercado de la Boqueria y tartas hechas en casa. Disponemos de habitaciones familiares, Wi-Fi gratuito para todos nuestros clientes y parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Odigeo, Evoline ltd, Agoda and Cancelon so you can book your Turin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Turin Hotel Barcelona, Catalonia
- Hotel Turin Barcelona