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“Worst Service Ever. DONT EVER stay here” 1 of 5 bubbles
Review of Apartamentos Mur-Mar

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Apartamentos Mur-Mar
Ranked #491 of 522 Hotels in Barcelona
London, United Kingdom
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Worst Service Ever. DONT EVER stay here”
1 of 5 bubbles Reviewed 3 April 2013

OK, Picture this. 9 blokes on a stag do, we were not looking for the Hilton however to be treated like children and accused of damaging their property made our friends stag end on a sour note.

The rooms are large but very messy and with no light and hard beds, it felt more like a prison than an apartment.
My friend Steve was in the bathroom and the ceiling fell on his head, most hotels would apologise profusly however the manager acused us of pulling it down intentionally! He then forced my friend to pay 40 euros which I totally disagreed with.

Now I admit 9 blokes on a stag may want to have a drink, however we put all of our rubbish in the bins and didn't break a glass. However I was appalled with the money sucking manager who had the cheek to say the room had NEVER been stayed in before and there is NO WAY the ceiling would of fallen down.

If you look at the metal ceilings throughout the rooms, you realise how shoddy this hotel was.
So you may of got your 40 Euros but I hope that people take my advice and pick somewhere where you do not get discreminated against.

  • Stayed March 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank jamesashleysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 reviews from our community

Traveller rating
    5
    21
    30
    16
    35
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31
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
  • Turkish first
  • Any
English first
Glasgow, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 January 2013

I stayed 3 nights in Murmar for a stag do, the location is right in the centre of Barcelona, rooms are basic but clean. The terrace on the roof had fantastic views and the people working there were helpful and spoke English. Best rooms are the ones on the top floor. Will definitely stay here again.

Room Tip: The rooms on the top floor are worth paying a bit more for
See more room tips
  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
138 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 bubbles Reviewed 6 November 2012

What can I add that most people reviewing this hotel havent. It is what you pay for....its cheap....no kettle, no bottle opener, i went and bought my own, hot water works most of the time but is like bore water and not drinkable, walls are paper thin and we could hear the 4 girls next door carying on and the noise from the street is very loud, but a great location and its intesting to watch everything unfold from your balcony at night as we were on the 5th floor, service - what service. Its just hostel quality but only just. Would I stay here again? Maybe if I was on a very tight budget

  • Stayed November 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank LeGOAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Barcelona hotels

Edinburgh, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 8 October 2012

These apartments were a great choice for our recent group visit to Barceona (October 2012). We were lucky as the weather was wonderful so we could sunbathe on the apartment's balconies and have sundowners parties. I have never been in such a central spot with such great views over the whole of central Barcelona. For us it was perfect accommodation and so central, near all the bars and resturants. Full marks, I strngly recommend this place. Ryan

Room Tip: Go for the top floor rooftop apartments.
See more room tips
  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ryan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 May 2012

Due to previous comments on other websites regarding this apartment hotel I contacted Mur Mar to make sure they understood that we wanted a clean room, with working aircondition and as quiet as possible. I got a fast reply from them which was good. When we arrived the man in the reception was not very service minded, more rude than friendly. Perhaps due to my email or due to his lack of english skills. The room/apartment was the opposite of cosy and the beds were quite terrible. On the possibive side we got an apartment on the 5th floor with a large terrace were we could have breakfast and evening snacks . Ask to get one of the top floors if you book this place. I dotn think it was a bargain - we payed 400Euro for 4 nights. Sure it is much less than a decent hotel but still quite a lot of money for this standard.
If I go back to Barcelona I would not stay at La Ramla instead soemwhere a little more quitet in Raval , Gracia or Barcelonetta

  • Stayed May 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank XXXXXLisaXXXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 9 April 2012

To put it in 5 words - that sums it up. Despite self catering, there's no kettle (we had to ask at reception for a saucepan to heat water) or similar in which to even successfully heat anything as the 'cooker', which looked like it had been unearthed from a 70's B movie, didnt heat to over boiling point and was a health hazard unto itself. The place is, like others have reviewed; nothing short of a hostel. I travelled here from the UK with a group of girls for a city break and although we spent most of the time out sightseeing, we dreaded coming back to it at night.
Door to the bedroom had fallen out of it's allignment and was rotting therefore wouldnt close(that's no exaggeration, bits of it littered the floor as we pushed it ajar for privousy) there was no door to the living room which had been made into a bedroom for our stay, the doors outside were so thin it was a security issue (hands could have smashed it - and the cleaner decided to leave them wide open on 2 occasions also...). Bathroom had a window through to the next ajoining bathroom and other figures in that next room were visible making us 4 girls very conscious (unsure why this was there as it didnt open?) and was stiff with mildew and disgusting old fittings. We made the mistake of walking around the appt bare foot - when we saw how black our feet were we had to wear shoes, even when getting out of the bath.
The remote control for the TV is a deposit of €10 but only English speaking station available was the Disney Channel...
In any case, when one arrives somewhere where money has been spent for a memorable break (albeit not a hell of allot) you do expect it to be in good working order and, at least clean. This was unfortunately not and we would not stay here again.

  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Lucyjuice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alcala De Henares, Spain
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 25 February 2012

I came here with a large group of friends and we were all disgusted with our rooms. The rooms are spacious for a hotel, but all were grossly unkept and out of date. Every towel and sheet was stained, every apartment had at least one light out or plumbing problem. It looked like the set of a zombie apocalypse movie. We had to leave after one night. I would not recommend this hotel under any circumstances.

  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Madi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Mur-Mar

Property: Apartamentos Mur-Mar
Address: 34 Ramblas | Del Teatre Square, 08002 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #491 of 522 Hotels in Barcelona
Price Range (Based on Average Rates): £
Hotel Class:2 star — Apartamentos Mur-Mar 2*
Number of rooms: 33
Reservation Options:
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Also Known As:
Apartamentos Mur-Mar Hotel Barcelona
Apartamentos Mur-Mar Barcelona, Catalonia

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