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“Great!! Would stay again. Great reception staff”

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Hotel Internacional Ramblas Cool
Ranked #341 of 513 Hotels in Barcelona
adelaide
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great!! Would stay again. Great reception staff”
Reviewed 8 December 2012

Great time had! Got upgraded to a better room.. so of course when that happens, the price to awesome ratio goes up fast.

Staff were amazingly helpful. Really genuine, young, spoke flawless english and were just great.

The room was ok... stayed in 305. Had one window that opened internally into the hotel, curtains werent to heavy... so this window let a huge amount of light in all night and was hard to sleep. Bit of a downside.

The room looked as if it was first class, 5 years ago. The bathroom vanity unit had taken alot of water and was very damaged, to the point where you turn the basin tap on and the whole thing moves.

Other than the light and the vanity unit, the hotel is fairly swish and super nice. Would definitely stay there again.

Location is amazing, right on the 'main strip' or at least one of them. I'd stay away from the nearby restaurants... they're touristy junk.

Breakfast at the hotel was very expensive (stayed in many breakfast offering hotels for business) 13 Euro or 9 if you pre-book. Great room and good atmosphere, but expensive for what it is. Gluten free options are super limited.

Easiest way to get there from the airport is to catch the A2 airport bus for 5 Euro to catalunya square and then a 5 min walk. Too easy!!!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonniehekyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for taking your valuable time rating us on trip advisor.
When it’s possible we offer a free up – grade to our guests because we want the best for them. Sorry for the inconveniences with the bathroom and the window. When somebody is not agreeing with the room we try to solve the problem immediately and if it’s not possible we offer a change of room.
We hope to see you again on the Internacional Cool Local hotel because we hope to change the point of view of these negative feelings. Despite of this, I will show your review to the rest of the staff to improve all aspects.
Thank you for having taken some of your valuable time to send us your comment.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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651 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
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English first
Palm Beach Gardens, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 December 2012

My husband and I spent 2 nights here in August. In an old building but completely remodeled, the interior was a pleasant surprise. Glass and stainless made the small spaces seem larger. The bedroom was tiny (even though we were "upgraded") but had all the essentials. The modern bathroom with thick towels was a treat. I suggest you have breakfast there (reserve it when you check in and it's cheaper) because it has a variety
of foods and coffees in a large, airy room overlooking Las Ramblas. There is a free walking tour which picks you up in the
lobby and is well worth taking; you tour the Gotic area. The front desk will recommend convenient restaurants. The receptionist was terrific. A plus for us was that the Liceu Theatre was across the street.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naomi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for taking your time sending your opinion about your stay in our hotel on trip advisor.
The comments are the best way for us to know if the guests are satisfied with our service. Your review encourages us to continue in this way and of course I will show that review to all the hotel staff.
Thank you for having taken some of your valuable time to send us your comment.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 November 2012

Right on La Rambla just steps from the Metro, this hotel is in a fantastic location. A modern conversion of an older hotel, it's "standard" room is strictly utilitarian, and by that I mean small. There's a lack of counter space, especially in the bathroom, but overall it is neat, clean and serviceable. The hotel elevator sometimes has a mind of its own, so it's best for those who travel light. The wi-fi is iffy if not used with the hotel's own computers which are in public areas on each floor. The ability to open up your balcony door to the Rambla is wonderful, and the roof sitting area was great.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for giving your opinion about your stay us on trip advisor.
As you have explained, the hotel is on the best place to visit the city because we are in front of the metro station and 150 meters to Catalonia square.
About the size of the rooms, the standard cool rooms are bigger than standard basic rooms and if it’s possible we offer an up-grade.
Sorry for the problems with the Wi-Fi connection; due to a technical problem with the phone company it didn’t work so fast but now everything has been solved and it’s working.
Thanks again for having taken some of your valuable time to send us your comment and of course, I will show your review to the hotel staff to improve every day.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 November 2012

Room for one night on Las Rambla near the Market. Reasonably priced. The reviews were also good. Even facing the street, the room was quiet. Clean, comforable. Friendly, efficient service. Totally good.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Husa Hoteles

Helpful?
1 Thank Ronald 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for taking your valuable time rating us on trip advisor. The comments are the best reward for us and encourage us to continue working in this way.
We are pleased to know that your stay was great.
We really appreciate your feedback about your experience with us.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Wales
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 November 2012

If you are looking for a good hotel in a great location this is the hotel for you
We have just had a 2 night and I cannot find anything negative to say
When we checked in we were upgraded to a superior room. The room was a good size with a big bathroom, very clean with lovely white bedding
Also when checking in the receptionist let us know that if you pre book breakfast it is cheaper we paid 9 euros for full breakfast there was loads of choice and the coffee machine makes the nicest coffee I have ever had ( from a machine ) I highly recommend the breakfast
If I ever go back to Barcelona I would not hesitate to book this hotel again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tafffromswansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for taking your time sending your review on trip advisor.
As you have explained, we will give you a superior room for free, we want to give the best to the gests and when is possible we give the superior room always.
The reviews are the best way to know if we are working on the correct way and I will show your review to the staff to motivate them.
We hope that you feel like home during the stay in the Internacional Cool Local Hotel and we would be so happy if you come back on the hotel.
Thank you for having taken some of your valuable time to send us your comment.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 November 2012

What a great location, right in the heart of the Las Ramblas. Not a fancy place, but it was very comfortable. The superior rooms are worth the extra money, their bathrooms are incredible. For the money, this place can't be beat!

Room Tip: Check out the roof patio! Lovely!!!!!
See more room tips
  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobLaurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for taking your valuable time and rate us on trip advisor,
The comments are the best reward for us and encourage us to continue in this way and of course I will show that review to all the hotel staff.
Thank you for having taken some of your valuable time to send us your comment.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2012

I went into this hotel with low expectation based on the price we paid. I was expecting an average hotel but it still wasn't able to meet expectations. So it seemed as though there was a newer part of the hotel and an older part of the hotel. We got the older part. The TV was placed on a fridge and was hardly viewable from the bed. We asked for a double so it was a little weird when we got two single beds each with there own bed sheets. On a couple occasions we came back to the hotel and a painter was painting around our door, there weren't any wet paint signs and that part of the hotel smelled like paint fumes. We also got an alleyway room and I guess that a restaurant was right next door because they kept throwing out bottles into a container/moving kegs all night long! The minimal expectation is that you will get a good night sleep when you go to a hotel. This was not the case. On the positive side of things the front counter staff was delightful.

Stayed November 2012, travelled as a couple
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husa_Barcelona, Director de Recepción at Hotel Internacional Ramblas Cool, responded to this review, 13 December 2012
Dear guest
Thank you so much for taking your valuable time explaining your stay in the Internacional Cool Local Hotel on tripadvisor.
Sorry because your stay was not successfully as we want, we will let you know that have two kinds of rooms, standard (booked room) and superiors (more expensive than the standard one); the superior rooms are bigger than standard rooms, and when it’s possible we offer an up-grade to our guests. Furthermore, the most of the rooms of the hotel are with twin beds, I am sorry because when we don’t have available double beds we put the twin beds like a double bed (one double sheet) but in your case it could be a mistake of the reservation information or a mistake of our staff; sorry for the inconvenience.
Despite of the negative experience I will congratulate our front desk staff due to the good service.
If you want to come to Barcelona we will appreciate a lot if you decided to stay in the Internacional Cool Local Hotel because we are working every day to improve our service and we want to change this negative feeling.
Thanks again for having taken some of your valuable time to send us your comment I will show your review to the staff because all comments help us to improve every day.
Best regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Internacional Ramblas Cool

Property: Hotel Internacional Ramblas Cool
Address: C/ Ramblas 78-80, 08001 Barcelona, Spain (Formerly Internacional Cool Local Hotel)
Region: Spain > Catalonia > Province of Barcelona > Barcelona > La Rambla
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Internacional Ramblas Cool 3*
Number of rooms: 52
Official Description (provided by the hotel):
Located in the heart of Barcelona, right in the Ramblas and within the city's historic downtown,.Hotel Internacional allows you to enjoy the city's most vibrant hide-out: in the middle of las Ramblas, in front of the refurbished Gran Teatro del Liceu and the well-known Mercado de la Boquería, and just a short distance from the Olympic Port.The Hotel Internacional offers you modernity, design and comfort. Its inner rooms and courtyard spaces are relaxing and welcoming with a fresh, modern ambiance.The rooms, totally equiped has been renovated with an elegant and modern decoration. ... more   less 
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Also Known As:
Internacional Cool Local Hotel Hotel Barcelona
Hotel Husa Internacional
Husa Internacional Barcelona
Hotel Internacional Ramblas Cool Barcelona, Catalonia

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