One striking feature of the Cram hotel is its staff. Unfailingly pleasant and friendly, they will do their best to sort out any problem you might have.
I had a look at some of the traveler photos and was struck by the difference between then and now. I prefer then.
There is definitely a problem with a front desk made of mirror.
Even though a staff is regularly on hand with a spray bottle and rag, the counter top is stained with finger marks. Approaching it right after several people have been there makes one want to step back in disgust. It mustn't be pleasant for the staff either. Whose bright idea was this?
By the same token, what looked like a bright and cheery bar is now wall to wall beige with huge net curtains à la '70s masking the windows. Of course, it's all a matter of taste but I found it uninviting and chilly. But it is comfortable, and if you like beige...
On the upstairs terrace, the black (dipping) pool is not appealing if the hotel's argument is that you can actually use it. Who wants to step into what looks like a tank of diesel oil? It might also be a good idea to replace the dead overhead rod lights and put candles on the tables. Once darkness falls, it becomes almost impossible to see anything. Reviewers who had complained about the lack of music will be happy to learn that there is now music.
The Angle restaurant is wonderful and worth the expense.
I found my room very pleasant. Very comfortable bed. Sufficient space to put one's things away. A clever device to stow your suitcase under the bed. Many sockets including in the nightstands. Space is oddly divided, with a huge empty entrance hall, but once you've put a chair in front of the desk/shelf in front of the bed, there's no room to get across except to crawl over the bed.
What is great is how quiet the room can be. The rooms go in pairs and you need to cross one door and a tiny hallway before reaching your unit. This means that the only noise that may bother you is your neighbors opening and closing two doors, but the rest of the external noise doesn't reach you. You also cannot hear the people next door.
However, open the window and you may go deaf from the street noise.
No one checks the lamps or someone would have noticed that just grazing the switch of the desk lamp makes it go on and off with a peculiar rather scary noise.
In a luxury hotel, there would be tea and coffee facility.
The bathroom would be great if. Great volume, lots of space, enough space to put your things away. The bathrobes are lovely.
- don't hold on to the shower bar, it's wobbly;
- the bath mats are frayed. Not pretty;
- the towels have had a long life and it shows;
- there is no soap dish. The little slivers (and I mean slivers) of soap remain stuck to the sink or bath.
They're almost impossible to remove once stuck. This is probably why the maid left mine
glued to the bath for an entire week;
- the lever for the sink plug doesn't work. I removed the entire plug and set it aside. Every day,
it was put back in even though I was putting it away farther and farther from the sink. Obviously, it never occurred to housekeeping to wonder why a guest would
stubbornly remove it every day;
- has someone's clumsy brother-in-law offered to come with packing and chewing gum to fix
the bathroom tiles on a Sunday morning? It certainly looks that way. There apparently was not
enough chewing gum left to fix the sealing around the tub. It's got pieces missing;
- some connecting points between floor and wall should be fixed. It definitely looks shabby in places;
- if you are going to email a guest telling them that as a token of your appreciation a small gift
will be waiting for them, please inform the front desk and make sure it doesn't take a week, guest questions and several people involved for the thing to come through. If the small gift happens to be a cocktail and the front staff, by dint of an apology, tells you that you and your friend can order any drink you want, please inform the bar maid so the guests won't be publicly lectured on how they were supposed to order the standard hotel cocktail.
I'm willing to believe that the electric going down one evening (fixed rather quickly) and no hot water the next day (not fixed quickly) requiring a cold shower are a coincidence.
The Cram is a pleasant hotel with quality features. A luxury hotel maybe not.
- Official Description (provided by the hotel):
- Hotel Cram is situated in the middle of the Example district of Barcelona very close to the Paseo de Gracia, Rambla de Cataluna, Plaza de Cataluna and the Ramblas.Surrounded by the cities most emblematic architecture, the hotel fits perfectly into this rich legacy. The modernist style facade dates back to 1892, and has a definite majestic elegance.The 67 rooms are planned to offer maximum comfort, they stand out warm, elegant, avant-garde aesthetic, their highly functional design and their high-tech equipment.The restaurant Angle Barcelona, 1* Michelin, is moving to Hotel Cram and will be opening its doors on June 2013, with the same philosophy and willingness to bring customers a dining experience which is sure to tantalise each one of their senses.If ABaC is the ultimate expression of Jordi Cruz' cuisine, l'Angle seeks to liven up tradition with innovative touches, high quality products and dishes altogether different from those created in the kitchens of ABaC.Attentive, warm and friendly service with common goals: to clearly convey the messages hidden in the actual recipes and define our understanding of gastronomy every day, based on memory, creativity and the best ingredients.The redesign of event and meeting rooms, whose capacities ranges from 2-70 people, placed special emphasis on enhancing light through integrated stained glass windows.The Anemos Terrace Bar, located on the 7th floor with panoramic views of Barcelona, offers a breakfast buffet from 07:00 to 11:00. It later reopens from 12.00 Am until 12.00 Pm, serving drinks, appetizers, tapas and 'informal cuisine' uninterruptedly throughout the day. The new menu offers little snapshots of the creative style of Chef Jordi Cruz. ... more less
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- Also Known As:
- Cram Hotel Barcelona
- Hotel Cram Barcelona, Catalonia