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Eurostars Grand Marina Hotel
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Reviews (2,381)
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827 - 832 of 2,381 reviews
Reviewed 22 December 2013

We booked this hotel over the web, but we wanted to find out if the room can accommodate four of us (we have two kids, age 12 and 7). Despite several phone call messages and emails to the hotel, nobody replied. The morning we arrived at the hotel after getting off the cruise ship, we were told that we needed two rooms for our family, even the room was large enough to put an extra bed inside. If we had known this, we would not have booked this hotel, not only we were forced to pay double the amount we had agreed to, it was also very inconvenient. Though the rooms were next to each other, there was no connecting door between them. We waited a long time for the check-in process, we tried to talk to the manager about it , but was told nothing could be changed. Later that morning when we passed by the lobby, we overheard another couple with two young kids had to split into two rooms which were in different floors. Their kids were very young that one adult had to stayed with one kid in each room. They were very unhappy about it.

  • Stayed: August 2013, travelled with family
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5  Thank DDK2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

Fantastic hotel,very friendly and professional front of the house,spotless from top to bottom.spacious bedrooms,naturally some have better view than others.excellent breakfast with attentive service,nothing was to much small criticism,should be warm plates for hot breakfast.the tapas we had at the bar on arriving late was probably one of the best meals in Barcelona.with ten minutes walk to the rambler,this is a must stay hotel.thank you.you were all superb...

Room Tip: Room overlooking the cruising ships are fantastic
  • Stayed: November 2013, travelled as a couple
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Thank ugo b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

We absolutely love Barcelona & this hotel!! It is in the perfect location to walk (especially to Las Ramblas) & enjoy the people, restaurants & sights. The buffet breakfast & service were excellent! Our only complaint is that we couldn't regulate the thermostat in our room. It was definitely too hot for sleeping so we had to sleep with the window open (no screen & lots of outside noise at times) while other people in the hotel were complaining about being too cold. Everything else was perfect!

Room Tip: Ask about the heat regulation/thermostats - can you contol your own?
  • Stayed: November 2013, travelled as a couple
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Thank Lily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

First impression is that without exception the staff was excellent. In particular the bar/restaurant staff went out of their way to be helpful. The rooms were spacious and clean. The location is by the ferry port but a short walk to Las Ramblas where all the action is. Normally we ate out around Las Ramblas but the first night we at at the hotels small restaurant which was quite good. Breakfast is buffet but well stocked. The only negative was our room placement. The hotel is one quarter of four buildings placed in a circle called the World Trade Center. If your room is on the inside of the circle and near the end of the building you stare right into a set of offices (and them back at you). I would definitely stay there again but try and get a city facing room.

Room Tip: Don't get a room facing into the courtyard or you may be staring into an office.
  • Stayed: November 2013, travelled as a couple
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Thank DenverSkiNut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

We booked this hotel for its centralized location and rating. When we got there, our first impression of the place was great. Staff was very helpful and very nice. Our room was actually good. The letdowns were the very expensive (albeit good) breakfast, and the constantly broken roof deck facilities.
A word of advice: If you go there during the summer cruise season, and you don't want to be woken up at 6AM, pack ear plugs :) It's one of the negatives of being ON the pier.

Stayed: September 2013, travelled as a couple
1  Thank ZeusFonsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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