I prepaid for my reservation through a hotel booking source in August for a September stay. Although the stay was nice, upon return, I discovered a charge on my Amex which turned out to be a duplicate reservation. The reservations were booked under the same last name and same dates and credit card. When we checked into the hotel, nobody asked about the 2nd reservation under the same name. They charged us an additional night as a "no-show" and would not accept that this was a clear mistake. We don't know how they ended up with 2 reseravtions, but this hotel would not work toward a positive solution.
- Official Description (provided by the hotel):
- We present the new destination for the most demanding guests. We invite you to discover the most "chic" Barcelona in the new space with flavor of the city, designed by the interior designer Lázaro Rosa Violán.All Ofelias Hotel services are designed to provide maximum comfort and the essence of the Slow-philosophy (slow travel, good life). ... more less
- Reservation Options:
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- Also Known As:
- Ofelias Hotel Barcelona, Catalonia