We have just come back from a 3 night stay here at the end of May 2006. We booked the hotel after reading the reviews here. Maybe there has been a change of managment as the experience we had was a nightmare.
We had room 711 - I call it a room it was much more like a cupboard!!!! You couldnt even get all the way around the bed as it was so tighlty sqeezed in. The bathroom was bigger then the main room and was lovely although watch out for the spray as the screen could do with being a bit bigger but we did have a bath too!! It was so small that the TV had to be wall mounted and was flatscreen WHEN it was working!!
Service from most of the staff was awful and they didnt seem to listen or respond to anything you asked. It took over 8 hours and reminders to get some extra clothes hangers. Many of the staff had a poor grasp of english which made things very difficult. Whilst I appreciate I am in another country in an international hotel you would expect a certain level of understanding of english??!!
We did make a formal complaint and noticed that after this things did improve slightly in the attitude of the staff, particularly with the breakfast service. This was awful on our first two mornings. Kept us waiting to be seating, food running out, unhelpful etc...
The only good thing that we thought was it was in a great location right by the metro and near enough to the main places to walk comfortably.
THE CHOICE IS YOURS but I would consider other places first if you can ........
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- Also Known As:
- Hotel h10 Montcada
- h10 Montcada Hotel Barcelona
- H10 Montcada Boutique Hotel Barcelona, Catalonia