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“Two Awesome August Nights”

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Hotel Duquesa de Cardona
Ranked #48 of 514 Hotels in Barcelona
Certificate of Excellence
Strathmore, Canada
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Two Awesome August Nights”
Reviewed 2 September 2014

It was our first trip to Barcelona and we picked Hotel Duquesa de Cardona based on Trip Advisor reviews. We were thrilled with the entire experience. The hotel is located near the harbour and within walking distance of beaches and many of the major attractions. The staff was very helpful especially giving awesome directions. The building has been beautifully restored and our room was lovely with all the amenitiies one would expect. A real treat was the roof top terrace. We had dinner there our first evening and it was a perfect complement to our first walk through the Gothic Quarter and the Picasso Museum. Hotel Duquesa de Cardona embodies the spirit of historic Barcelona and we recommended it with no hesitation.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CSteeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 9 September 2014
Dear CSteeves,

WOW! Thank you very much for your fantastic review about the Duquesa de Cardona. We are very pleased to hear your positive comments about our staff service, location and room. Your feedback motivates us to continue striving in all that we do!
If you plan to come to Barcelona in the future, we will very glad to welcome you again.

Warm regards,
Cristina Reus
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Cleanliness
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Bucharest
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2014 via mobile

We first reserved an apartment near the beach in Barceloneta. When we arrived there the studio was unusable so we looked for a hotel and we came across Duquesa de Cardona Hotel and decided to reserve a room for 2 nights. It was our best decision!
Awesome hotel, verry clean, staff was there for your needs, room was excelent, location the same.
The bar from rooftop is a hidden gem. Great service, great food, great view.
Location is perfect. 5-10 min slow walk to the beach, 5 min to rambla.
Would recommend any time.

Stayed August 2014, travelled as a couple
Helpful?
Thank admiral23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 9 September 2014
Dear Admiral23,

Thank you very much for your five star review! We are very pleased to read that we fulfilled your expectations.
We sincerely appreciate your kind words about our facilities and services: cleaning, staff, rooms, location, bar, views and food! Thank you for describe us like an Awesome Hotel!!!
You are right the hotel has an ideal location, right in the Gothic quarter and only a few minutes walking from many of the main attractions in Barcelona, like Les Rambles, and without forgetting to mention the close proximity to the beach and to the sea promenade running!
We hope to welcome you back very soon.

Kind regards,
Cristina Reus
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 September 2014 via mobile

I have posted a couple of pictures to demonstrate my points. I have been in bigger baths than this hotels "pool". They only have 6 sun beds so don't stay with a view to topping up your tan on the roof terrace unless your lucky. The rooms are small and very dark with just a small glass door for light and you can see the man in his bed opposite in the run down apartments. The passageway bête me buildings no more than a couple of metres. We were near the elevators and the maids were really noisy after about 7.30 probably quieter on the Gaza Strip!
Good staff very friendly and breakfast was good although they never change fruit meat cheese choice for the 7 days I stayed there.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 8 September 2014
Dear guest,

Thank you very much for sharing your opinion about your stay. We regret to know that you feel disappointed in some aspects. I can only offer my most sincere apologies for not being able to deliver the service you expect from our property, I will personally make sure the inconveniences you found are solved immediately and that corrective actions are taken.
We always inform that our pool is small but ideal for a refreshing dip and sunbathe on the solarium area, as it is in most of the roof terraces of this kind of historic buildings, but we will reinforce this message and revise the information given everywhere not to create a wrong perception. Nevertheless, we have already considered increase the number of hammocks at disposal. Thanks to your comment, we have reinforced the training in the daily routines of cleaning staff and revised the offer of the buffet breakfast, certainly the buffet is so varied that guest everyday can take different type of breakfast during their stay, but we understand that if the stay is very long it may require more frequent variations.

Only regarding your comments about the room, I would like to remark some points. Our hotel has different types and categories of rooms, you stayed in a classic room (standard double size in the gothic quarter hotels) that overlooked to a typical street of the Gothic quarter (the room you stayed has been newly renovated, only a few months ago), but we also offer other categories of different sizes and views, I refer to superior categories such as privilege and deluxe room. Harbour views can also be guaranteed when you book a Harbour view room.
We are most grateful to you for letting us have your experiences, and insist in offering our apologies. We hope to have the opportunity to welcome you in a near future.

Best regards,
Cristina Reus
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
82 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 31 August 2014

Very nice, stylishly decorated hotel. Everything feels new, clean and in top condition. Staff are welcoming and provide a great level of service. The bedroom and bathroom were spacious and very comfortable with slippers, robes and decent toiletries provided. Complimentary chocs on the bed daily and choice of room fragrances were a nice touch. We were provided with a map on arrival (which we used a lot) and a handy card with the hotel details and handy phrases.

The soundproofing in the rooms is good and we slept well. You could not hear other guests in the hotel. We were on the 3rd floor and there are lively bars / restaurants in the street underneath but again there is no disturbance in the room.

The rooftop is a lovely place for a couple of drinks/snacks and the views of the port are spectacular. There is a small pool (more like a plunge pool) and some loungers for cool down and relax. The location of the hotel was better than we expected being right on the edge of the lovely gothic quarter and within walking distance of the Barceloneta beach area, both of these places we spent most of our time at. The hotel is very convenient to all other sights, las Ramblas etc, we were able to walk everywhere.

The hotel was very good value and I would not hesitate to stay here again if in Barcelona.

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Kittkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 1 September 2014
Dear Kittkey,

Thank you very much for taking your time and sharing your feedback about your experience at the Duquesa de Cardona, your compliments are much appreciated! We are so happy to hear that you enjoyed your stay so much and that you give such a high value to every detail that we planned for you.
Certainly, as you mention, all are very well soundproofed with triple glazing windows to ensure a restful sleep. The location is also ideal, we are very near to Las Ramblas, right in the Gothic quarter and with panoramic and unique views of the harbour of Barcelona.
All the team of the Duquesa de Cardona are looking forward to welcoming you again in a very near future!

Kind regards,
Cristina Reus
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mirfield, England, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 August 2014

Me and my boyfriend recently stayed here for 3 nights. We were very pleased with the service at the front reception and our room. The room was a nice size and it was nice to see a bath with a seperate shower! The location of the hotel was brilliant, with a 10-15 minute walk to the beach and a 5 minute walk to las ramblas. The big shopping centre overlooking the harbour, maremagnum, was only a 5 minute walk away aswell. We especially loved the hotel rooftop, however the pool was very small! The food and drink on the rooftop was overpriced and not a lot of choice!

Overall we thoroughly enjoyed our stay here but would recommend to eat out at different restaurants.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 9 September 2014
Dear Laura,

Thank you for the nice words on your feedback regarding your recent stay with us. It was a pleasure to have you between us for your romantic getaway in Barcelona! We always appreciate your comments in order to improve our standards.
We are looking forward to welcome you again very soon.

Kind regards,
Cristina Reus
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2014

My wife and I stayed at the Hotel Duquesa de Cardona for 4 nights after finishing a cruise in Aug 2014. It was our first time in Barcelona which we really enjoyed.

First the good news. Great hotel and great location and great city. I won't repeat all the positives that most people have written in other reviews.

We really only have one complaint and it was the bar. We travel a lot and one of the things we like to do is wind up with day with a glass of wine in the hotel bar. The bar at Hotel Duquesa is a rooftop bar on the 6th floor facing out over the harbor and ocean. The view is great. However, we didn't enjoy it all. The owners of the hotel have a very marketable asset in the bar with the view and so they have decided to regularly reserve a large portion of it to private parties and corporate functions. The end result was that when you went to the bar as a hotel guest you were in the minority and were treated like a second class citizen. In our opinion, it wasn't comfortable for the hotel guests.

The bottom line is we won't go back to Hotel Duquesa. Barcelona is a great city with lots of hotel options. We will find another hotel next time.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 1 September 2014
Dear Mr.Mike,

First of all, thank you very much for taking your time and sharing your feedback about your experience with us. Our hotel is indeed very convenient for a cruise traveller because of our location, just a few minutes from all terminals and within walking distance of the city's main attractions, right in the Gothic quarter. We are glad to know that you agree with all the positives that most people have written in previous reviews. We take note about your comment about the terrace service. When we occasionally have an event in the terrace, its our priority to take care not to disturb our guests and therefore we always reserve an area exclusively for our guests so you can enjoy our bar/restaurant service. It is obvious that we have failed our standards in this occasion and we have taken inmediate measures to prevent its repetition. I offer my most sincere apologies for not having fulfilled your expectations, the well being of our guests is our main concern and we will do anything possible to improve our standards.
We wish you could give us the opportunity to welcome you in the future.

Best Regards,
Cristina Reus
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 30 August 2014

Such an amazing 6 day stay here. Service is fantastic from the minute you walk in to the minute you leave. We had such a great trip and we were very impressed. Thank you! We will be back :) - Paulina and Stan

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulina139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DuquesadeCardona, Hotel Manager at Hotel Duquesa de Cardona, responded to this review, 1 September 2014
Dear Paulina,

Thank you so much for your fantastic review, so pleased that you had such a wonderful stay in the Duquesa de Cardona Hotel! Thanks so much for your kind words!
Please, do come and visit us again very soon, all the team is looking forward to welcome you again soon.

Best regards,
Cristina Reus
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Duquesa de Cardona

Property: Hotel Duquesa de Cardona
Address: Passeig Colom 12, 08002 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Barcelona
#11 Family Hotel in Barcelona
#13 Romantic Hotel in Barcelona
#41 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Duquesa de Cardona 4*
Number of rooms: 40
Official Description (provided by the hotel):
Exclusive boutique historic hotel in front of the port of Barcelona, and just 3 minutes walk to Ramblas, Gothic quarter. Unbeatable location for visitors interested on the heart of the historic center and cruise passengers .On the sixth floor Hotel Duquesa de Cardona Barcelona offers an unforgetable view over the harbour of the city, with a plunge pool, asolarium and a all year open-air cocktail .The buffet breakfast restaurant on the ground floor is the former entrance of this palace of the 19th century , and introduce us to the fantastic history of this mediterranean city. ... more   less 
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Also Known As:
Duquesa De Cardona Barcelona
Duquesa De Cardona Hotel Barcelona
Hotel Duquesa De Cardona Barcelona, Catalonia

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