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£297
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Sonder
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NashvilleSue111
The Bight Settlement, Providenciales

Perfect stay

5.0 of 5 bubblesReviewed 10 Mar 2024
Wonderful hotel. Lovely room looking over the square. Beautiful bathroom. Good shower. . Staff friendly. Recommended restaurants which were great. The hotel is close to everything. Close to subway. Shops and restaurants. Could not have asked for a better vacation.
Date of stay: March 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonder Team, General Manager at Do Plaça Reial Powered By Sonder, responded to this review
Responded 17 Mar 2024
Thank you for your amazing review. We're delighted to know that you had a wonderful experience at our hotel. We're thrilled that our city team was friendly and helpful. It's great to hear that you enjoyed our location. We hope to welcome you back for another fantastic stay in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,335)
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All reviews placa reial boutique hotel tapas overlooking the square welcome drink gothic quarter perfect location beautiful hotel mini bar great boutique las ramblas light sleeper beautiful room breakfast was included noisy at night roof terrace great shower
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Reviewed 20 February 2024

Location was superb, rooms were clean and well stocked and the staff was exceptional. They were responsive, friendly and informational. The beds were comfortable with great pillows. We would highly recommend this hotel to others. A must see is the rooftop.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sue G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonder Team, General Manager at Do Placa Reial Powered By Sonder, responded to this reviewResponded 26 February 2024

Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed our centric location and clean rooms. We're delighted that you found our beds comfortable and our pillows great. We truly appreciate your recommendation and look forward to welcoming you back soon. Thank you again for staying with us.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2024

While the location is ‘central’ in the city, there were homeless people sleeping outside the front door, no hotel lobby, lights off, and the sign for the hotel looked temporary and dirty. I tried to cancel my reservation after they asked for every personal detail including passport number and picture but they wouldn’t refund me. I stayed somewhere else in the city and so glad I did. I went to check out this hotel while there and it did not feel safe.

Date of stay: January 2024
Trip type: Travelled as a couple
1  Thank EmilyTK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonder Team, General Manager at Do Placa Reial Powered By Sonder, responded to this reviewResponded 14 February 2024

Emily, thank you for your feedback, our team is continuously striving to enhance our guests' experiences. We regret any miscommunication regarding the cancellation process and understand the frustration it may have caused. we are reviewing our procedures to ensure clarity and efficiency in all guest interactions. Regarding the situation outside our hotel, we are actively collaborating with local authorities to address concerns and maintain a safe environment for our guests. Additionally, our city team is available 24/7 to provide assistance and ensure your peace of mind during your stay. We truly value your feedback and hope you will consider giving us another opportunity to exceed your expectations in the future.

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Reviewed 5 January 2024 via mobile

The hotel has a great location, it is in a square that despite a little noise with beggars partying all night long, noise of bottles breaking, and urinating through the walls, it has a charm, a accordion playing music at dusk, restaurants.

The rooms are very clean, and with a construction care.

The Wi-Fi works 60% of the time, the room keys often stop working. The service has average quality, and unprofessional, which in some moments cause a lot of sadness.

The expectation was for a memorable experience, but no, it’s common.

If I had a 4-star rating, it would be more honest.

Date of stay: December 2023
Trip type: Travelled as a couple
Thank Fabio C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonder Team, General Manager at Do Placa Reial Powered By Sonder, responded to this reviewResponded 14 January 2024

Thank you for your review, Fabio. We're pleased to hear that you enjoyed the central location. We apologize for the disturbances caused by the noise and other inconveniences. As the location is in a busy area, we understand that the noise can sometimes be a bit much. We acknowledge the impact these issues had on your experience and are committed to addressing them to enhance the overall stay for our guests. We hope to have the opportunity to host you again and provide you with a better experience.


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Reviewed 19 December 2023 via mobile

It is puzzling how DO Sonder can be classified as a five-star hotel. Three or four stars would be more appropriate.
Advantages: The location in the city center is good (although the hustle and bustle and music at Placa Reial can be disturbing), the hotel has an old-fashioned charm with nice albeit slightly worn suites.
Disadvantages: The breakfast is hardly five-star. Guests are forced to choose from four small fixed menus, which means you can forget about loading up for the day. Freedom of choice should be a given at a five-star hotel. Some of the staff should take a course in service. The hotel’s Wi-Fi is a joke.

Date of stay: December 2023
Trip type: Travelled with family
Thank 816magnusl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonder Team, General Manager at Do Placa Reial Powered By Sonder, responded to this reviewResponded 20 December 2023

Thank you for your review. We're saddened that your experience with us did not meet your expectations. While we're pleased to know that our central location was appreciated, we regret that certain aspects of our service fell short. Our team is already working to improve breakfast options and address Wi-Fi inconveniences promptly. If you decide to give us another try, we'd love the opportunity to provide you with a better stay.

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Reviewed 4 December 2023 via mobile

Great little hotel. Rooms were excellent. A funky vibe, with sprial staircase funky old lift, great art in the rooms, 4 post bed, great facilities, double sink bathroom and fantastic shower. Even supplied an umbrella just in case. I had a seafood paella from the hotel restaurant on my first night which was great. Brilliant location, right on the square with lots of bars and restaurants, and on the other side, La Rambla with walking distance access to everything. Great staff too. Thank you 😊

Date of stay: December 2023
Trip type: Travelled solo
1  Thank tigerseye672023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonder Team, General Manager at Do Placa Reial Powered By Sonder, responded to this reviewResponded 6 December 2023

Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed your experience with us. It's fantastic to know that the rooms and services provided met your expectations. Additionally, we're delighted to learn that the city team was helpful during your stay. Thank you for choosing us, and we look forward to welcoming you back in the future.

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