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“Wouldn't return even if it was for free” 2 of 5 bubbles
Review of Continental Palacete

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Continental Palacete
Ranked #339 of 522 Hotels in Barcelona
Certificate of Excellence
Barcelona, Spain
Level Contributor
126 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
“Wouldn't return even if it was for free”
2 of 5 bubbles Reviewed 22 December 2013 via mobile

Even if we live in Barcelona, we booked one night due to a celebration nearby.
Nice building on an unbeatable location.
The only good thing at this property was the staff. Everyone was helpfull and professional.
All the rest was aweful, tired, ugly and not in acordance with such a historic building.
Everthing is plastic, too many chairs and small tables, rose cloths, towels, duvets, sheets...
The room which was second best category in the hotel and well over 100€ was just adecuate for sleeping.
I have never seen such a terrible design in all my worldwide travels.

The buffet is clean but the presentation is like in the 70-ies with plastic and paper cups and plates. The kitchen cloths and the small towels you get on the fridge in the room were worn and washed. My grandma had similar onea about 35 years ago!!!
Horrible experience!
There are lots of excellent and more modern hotels nearby for half the price.
We would definitely never come back even if we were paid to do so.


  • Stayed November 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Ludwig70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 10 January 2014
Dear Guest,

it was nice having you as a guest and we appreciate your feedback about our property!
A very special thank for mentioning our great customer service.
We feel sorry to hear that our hotel did not meet your expectations.
We hope to welcome you soon again in one of our Continental Hotels.

Always at your service,

Viviane Komze and all the Staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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440 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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  • English first
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English first
Israel
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

We had a wonderful week at the Continental Palacete Hotel .The location is excellent, the food bar is exceptional and the décor of the hotel gives you the feeling of being in a small palace. But what really makes this little hotel so special is the caring staff. All of them do their best and more to make you feel comfortable . They truly aim to please.
Thank you Viviane, Peter, Luisa, Irene. We will be back!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OraIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 12 January 2014
Dear Guest,

thank you very much for your nice review after your recent stay at our Hotel Continental Palacete. We are delighted to hear that you enjoyed your stay and that we could exceed your expectations.
Looking forward to your return visit.

Always at your service,

Viviane Komze and all the Staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Located very near Plaza Cataluna, in the heart of Barcelona. Short walk to Gaudi's Casa Battlo and more. Near 2 Metro stations, but if you like walking this is the place to be. Thanks to Pater and Viviene we were well taken care of. They go above and beyond their duties to make you comfortable. The rooms are all pink this being the owners favourite colour. Very cosy and comfortable. Snacks, wine and beer available the whole day so no need to go out for breakfast.

Room Tip: Rooms tend to be very cosy, ok when travelling with a spouse. Ask for a larger room when travelling...
See more room tips
  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank xatita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 10 January 2014
Dear Guest,
thank you very much for your lovely feedback, we appreciated all your observations and are glad to hear that you enjoyed your stay at our Hotel Continental Palacete.
We hope to welcome you soon again.

Always at your service,

Viviane Komze and all the Staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 December 2013 via mobile

Beautiful hotel! Very nice rooms with big comfortable bed , clean linens, fresh towels and good food for
Light snacks. By much appreciated the free coffe/tea, ice cream, cold beer after a day of walking and sightseeing.
Peter you made a difficult experience for me into a very enjoyable and welcoming experience.... You were so vey kind and I appreciated it! Viviane you were very friendly and made my stay wonderful
Great hotel to stay at in Barcelona

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SShine65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 10 January 2014
Dear Guest,

Thank you for taking the time to share your past experience at our Hotel Continental Palacete. We are delighted to see your comments about our 24 hours free snacking buffet, and we are exceptionally pleased to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit!
Kind regards from Barcelona.

Viviane Komze and the Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Martinsville, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 November 2013

This is our first time at Hotel Continental Palacete. I knew the one in Ramblas but this is even better. We have spent Thanksgiving in Barcelona this year and we felt like home. Outstanding service (thanks Peter!!!) , great buffet, peace and quiet but central... Best Thanksgiving ever!!!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Vince M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 1 December 2013
Dear Guest;

thank you for your nice comments about your stay at our Hotel Continental Palacete.
It is nice to hear that you felt at home with us and we were able to satisfy your needs. We hope to welcome you soon again.
Always at your service,

Viviane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 23 November 2013

Before coming to Barcelona we read the reviews on this hotel. Some were great and some, not so great, so let me give you my comments:

This hotel is a beautiful Victorian Mansion. The decor is carried out even to the hooks and painting in the bathroom. If you are looking for huge, modern rooms, you won't find them here, but we found a place for everything we brought. The bed was extremely comfortable and had great fluffy pillows.

The hotel has 19 guest rooms of varying sizes and you can reserve a larger one if you need it. The rooms have everything you could want including a fridge and microwave and LCD TV and the free WiFi works great. If you need something else, the staff will get it for you.

Security is fantastic. No one gets in unless specifically let in by a person at the front desk.

The staff are fantastic. We'd particularly like to recognize Peter and Viviane. They helped us plan our trips throughout Barcelona and made us feel like we were at home.

The 24 hour buffet includes ice cream, chocolate and fruit 24 hours a day. There are also fixings for sandwiches and a hot breakfast. In addition there are fountains for unlimited Beer, Wine and Sodas. (When is the last time you got free soda, let alone free beer and wine?)

There is a large parlor room decorated in Victorian style where you can eat, have a drink and meet with other guests. There are several verandas overlooking Rambla de Cataluna and you can enjoy your food and see what's happening below. There is a portrait of a beautiful woman in the palor. It's owner, Pilar who greets every guest as if to say welcome to my home.

The hotel is not handicap accessible. There is a lift to help you bring luggage and yourself to the main floor from a level several steps above the entrance.

The location is wonderful. Just a couple of blocks from Catalunya Square which is where Rambla de Catalunya meets the famous Ramblas street. Metro stations are only a short distance from the hotel and offer a great way to get around the city very quickly and economically.

Would we stay at this hotel again. YES!

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank takalevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 1 December 2013
Dear Guest,

thank you for your kind words regarding your recent stay at our Hotel Continental Palacete.
It is a pleasure to read how much you enjoyed spending your holidays with us!
We put a lot of focus on guests´security and also on training our employees to ensure an outstanding experience to our guests.
Thank you also for your comments about our 24 hours free snacking buffet - we appreciate it!
We hope we will welcome you again!

Always at your service,

Viviane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville NC
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 22 November 2013

Stayed here for one night post cruise. Have to stay the location and the view from our room was outstanding. Beyond that, it was hideous. Although Peter was very welcoming and helpful, the room was Pepto Bismol pink- floor to ceiling - literally. The bed was like sleeping on a flat solid rock, the bathroom had only liquid soap for all hands, body and hair - we were told. The 24 hour food was a joke. No idea how long the food, such at it was, sat out. It was the same morning and night. The paper and plastic only added to the insult of this "all inclusive" hotel. Many other better places to stay in this beautiful city.

  • Stayed November 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank aalexan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JMMV, Public Relations Manager at Continental Palacete, responded to this review, 2 December 2013
Dear Guest:
We thank you for having chosen our hotel Continental Palacete for your visit to Barcelona.
Our business is important and we value your feedback.
We express sincere regret for any inconvenience you suffered during your stay.
Please accept our apologies, and we invite you to contact us if you plan to visit this wonderful city in the near future.

Always at your service,

Viviane Komze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Continental Palacete

Property: Continental Palacete
Address: Rambla de Catalunya, 30, 08007 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#147 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Continental Palacete 3*
Number of rooms: 19
Official Description (provided by the hotel):
Small hotel. Best location in Barcelona on las Ramblas. Rooms perfectly equipped. All day buffet, soft drinks, internet and wi-fi access for free. ... more   less 
Reservation Options:
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Also Known As:
Continental Palacete Barcelona, Catalonia
Continental Palacete Hotel Barcelona
Hotel Continental Palacete

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