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“Very good” 4 of 5 bubbles
Review of Hotel Acta Atrium Palace

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Hotel Acta Atrium Palace
Ranked #103 of 522 Hotels in Barcelona
Certificate of Excellence
Paris, Ile-de-France, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good”
4 of 5 bubbles Reviewed 20 August 2014

Helpful staff, top service, good location.

Arrived for a night, got an upgrade to the top suite, nice terasse view, 2 jacuzzis (could be more clean, we did not used it anyways..). Bed was very confortable. Hotel staff was very helpful and willing to welcome.

Room Tip: last minute bookings can easily come with upgrade and breakfast deal.
See more room tips
  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Renato L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,939 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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  • Korean first
  • Norwegian first
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  • Russian first
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English first
Palm Springs
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 16 August 2014

The stars say four but it squeaks by at three. Lobby may be nice and location not bad but the rooms are dreadful. Old plastic laminate furniture and the worst mattresses and linens. We had planned to stay six nights and checked out after one night. Very disappointed.

Room Tip: Find another hotel.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Rdynps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atrium P, Director de Recepción at Hotel Acta Atrium Palace, responded to this review, 7 September 2014
Dear Rdynps,

Thanks for booking with us and especially for taking the time to publish your comments. We are very sorry that our establishment did not live up to your expectations and we hope that you enjoyed your stay in Barcelona.

Thanks again for publishing your comments.

Best regards,

Front Office Manager,
Acta Atrium Palace ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 16 August 2014

Very good location for central Barcelona, near placa de catalunya. Near to a large part of attractions and shopping area. Furthermore, the staff were friendly and very helpful. In general, the rooms are very clean.

Cons:
Bad sound attenuation, I can hear everything outside my room.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zwijndrecht, Zuid-Holland, Netherlands
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Friendly and helpfully personell, beautiful clean rooms. Good beds. Parking on the corner, rather expensive but a reasonable discount by Acta Atrium. In the centre of Barcelona. If you want to have lunch and dinner, leave the hotspots like the Ramblas, because in the small streets there are very nice and small restaurants, not expensive.

Room Tip: 6th or 7th floor
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Joop K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
5 of 5 bubbles Reviewed 15 August 2014

Very good location and great services. Upon entering hotel the front desk staff were rude like our booking through Expedia meant my business was less than had I booked directly with hotel. We loved staying at this hotel and were pleasantly surprised with our lovely balcony, which really made the room perfect for us.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Xiiiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
3 of 5 bubbles Reviewed 13 August 2014 via mobile

Upon entering hotel the front desk staff were rude like our booking through Expedia meant my business was less than had I booked directly with hotel. They were not accommodating and rude. Aside from the staff, the room was nice and the location was great. If the front desk staff got training on customer service to ALL paying guests I would stay there again.

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank LaVenia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atrium P, Front Office Manager at Hotel Acta Atrium Palace, responded to this review, 5 September 2014
Dear LaVenia L,

Thanks for booking with us and for taking the time to publish your review with your kind comments regarding the hotel. I would like to apologize most sincerely if you felt that the service received upon check-in was not up to standard. I would also like to assure you that the Acta Atrium Palace highly values all our guests, independently of where they have chosen to make their reservation.

I would like to take this opportunity to invite you to book with us again on occasion of your next trip to Barcelona, we’d like to have a chance to show you that our hospitality is focused on all our guests, no matter where they chose to make their reservations.

Thanks again for taking the time to publish your comments, you may be assured that they are taken into serious consideration and are of great value to us.

Best regards,

Front Office Manager,
Acta Atrium Palace ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 13 August 2014

Good location for central Barcelona. Near to all major attractions and shopping.
Breakfast bar could do with some more vegetarian options and a toaster that does both sides at the same time :)
Smallish pool, but they are quite rare in BCN hotels. So adequate enough.

Rooms very clean and provide all necessaries in bathroom
Overall i would recommend and will probably stay again.

  • Stayed August 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Markcmarkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Acta Atrium Palace

Property: Hotel Acta Atrium Palace
Address: Gran Via de les Corts Catalanes, 656, 08010 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Barcelona
#48 Romantic Hotel in Barcelona
#60 Family Hotel in Barcelona
#78 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Acta Atrium Palace 4*
Number of rooms: 71
Official Description (provided by the hotel):
Acta Atrium Palace is a 4 stars hotel located in the Gran Via de les Corts Catalanes, one of the main roads of the city of Barcelona and just few minutes walk from Paseo de Gracia and Plaza Catalunya.Acta Atrium Palace has 67 rooms decorated in a modern and subtle style and feature parquet flooring and Venetian stucco, with a cream and brown colour scheme.The variety and quality of the facilities of the hotel are among the best in its class: swimming pool-spa, sauna, meeting room, "Espai Acta" (free entry business center with computers, media and library). The hotel has bar as well and a restaurant "L'Atrium" with the exquisite Mediterranean cuisine. ... more   less 
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Also Known As:
Acta Atrium Palace Barcelona
Acta Atrium Palace Hotel Barcelona
Apsis Atrium Palace
Hotel Acta Atrium Palace Barcelona, Catalonia

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