We spent three nights at the Neri in early September. What a nice surprise of a place as you enter from the Barri Gotic. Fabulous ambience, nice accomodations. (And believe it or not we had a brave cab driver who actually dropped us at the door!) Truly a special 'boutique hotel' but alas, I must nod in agreement with all those other reviewers who are criticizing the service. We prefer the boutique hotel experience because of the personalized attention and service one typically gets at hotels in this category.
While the Neri tries to position itself as a boutique hotel, it really does disappoint on service. The staff, while eager to please, just doesn't have the training or experience. What a shame...would we stay again?...hmmm...tough one. We loved being in the Barri Gotic. We would definitely want to stay in that area again but the service at the Hotel Neri would have to really improve to win us back.
My advice to those considering a stay at the Neri would be, if future reviews indicate that the service has improved and that management finally 'gets' what their shortcomings are, book at the Neri. If they get the service right, it would be a fabulous place to stay!
- Official Description (provided by the hotel):
- This chic and exclusive hotel, located in the heart of the old Jewish quarter, Hotel Neri Relais & Chateaux is set in two historical and aristocratic houses, being one of them a medieval palace from the XII century. The building's original period charm has been preserved and enhanced by the hotel's sophisticated interior design. Its design blends with relaxing music and sensual aromas to create a unique setting in this ancient area of central Barcelona. Set right beside the city's Cathedral, the Hotel Neri Relais & Chateaux lies just a short distance from the bustling Las Ramblas, la Boqueria market, the Picasso museum, ... Is the perfect place to discover Barcelona. The hotel has 22 rooms and suites, some decorated with murals on gold and silver, others with balconies or terraces, each room has its own particular charm, although all come equipped with: free Wi-Fi, kettle and herbals teas, a selection of bed linen and pillows, flat screen TV, DVD and movie directory, Bluetooth loud speaker, minibar, safe deposit box, 24hrs Room Service, laundry service, shoe polish. Bathrooms are finished in quartzite - a stone known for its beneficial health properties- and offer eco-friendly Korres amenities, a bathrobe, slippers and hair dryer. Neri Restaurant brings together tradition and modernity in an intimate, noble and welcoming atmosphere exuding harmony, romanticism and magic. A medieval stone wall with two great arches brings us flavors of the 12th century. Its Mediterranean creative menu is designed four times a year adapting to seasonal products. Next to the restaurant, is located the Lounge Bar, right behind the wall arches from 12th century, where guests - in-house or from outside - may enjoy a coffee, cocktails from over the world, cheeses or other aperitifs and snacks. When the good weather comes, the Lounge Bar opens its terrace in the historical Sant Felip Neri square to enjoy tapas or the restaurant menu from midday to the fresh summer nights. At the rooftop of the hotel, you will find Roba Estesa: a peaceful and hidden place in the gothic quarter, open to everyone to delight cocktails and tapas and shelter from the city noises and enjoy Barcelona's roofs. ... more less
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- Also Known As:
- Hotel Neri Barcelona
- Hotel Neri Relais & Chateaux Barcelona, Catalonia