We stayed at this hotel for four nights in two rooms. It is a proper hotel with big rooms and a central location next to the railway station.
However, the hotel lacked the service which you would expect at a four star hotel. On three out of four mornings, there wasn't enough staff around at the breakfast. This resulted in dirty tables, slow or no serving of coffee and queues when there were no plates or cups available. As there was only limited staff we were not greeted and asked for room numbers at breakfast. When we wanted to print out a few pages (tickets to the Sagrada Familia) the reception helped us with this. However, after printing out the tickets the lady behind the counter said that for any additional prints we would have to pay 15 eurocents per page. We consider this a strange remark for a 4 star hotel for which we were paying 1500 euro in total for a stay of a few days. Also, house cleaning wasn't up to standards, for instance on not providing additional soap after it had been used up and not providing a third cup in our room for three. All in all, in our opinion there were too many mistakes for a four star hotel.
Btw. hotel guests can get a discount at the hotel car park. This is not advertised and it was only by accident that we found this out.
- Official Description (provided by the hotel):
- The superior 4* Gran Hotel Torre Catalunya, a reference point for comfort in the "Ciudad Condal", is specially focussed on providing the utmost comfort, tranquillity and well-being for you for each moment of your stay. Accommodation in rooms that are at least 39 m2, breakfast at the highest panoramic restaurant in Barcelona, and just 1 stop from the historic quarter. Discover top comfort class at the Gran Hotel Torre Catalunya, which becomes your gateway to a city full of leisure, business, cultural and sporting opportunities. The Gran Hotel Torre Catalunya has 272 rooms ranging from 39 m2 to 75 m2, the largest in their category in Barcelona, with the city at your feet. Thanks to the natural light coming in through their large windows, and the warm colours of their decoration, you can enjoy a comfortable stay culminating in a renewing rest with the best views of the city. Large beds, spacious bathrooms with separate bath and shower, free WiFi connection in the bedrooms and all the amenities to ensure that you want for nothing throughout your stay. ... more less
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- Also Known As:
- Gran Hotel Barcelona
- Torre Catalunya
- Hotel Torre Catalunya
- Gran Hotel Torre Catalunya Barcelona, Catalonia