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“Not going back...”
2 of 5 bubbles Review of Hotel Pulitzer

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Hotel Pulitzer
Ranked #97 of 521 Hotels in Barcelona
Certificate of Excellence
Melbourne, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not going back...”
2 of 5 bubbles Reviewed 11 January 2010

This is our third stay at this hotel everytime we visit Barcelona and sadly will be our last. We have noticed that the level of service and quality of the room is going downhill.
1. We requested for a non-smoking room and we were given a smoking room. There were cigarette butts in the shower/toilet room.
2. The room is not clean. Scuff and black marks all over the wall plust the cigarette butts in the shower/toilet room. A so called 4 star hotel would be like this.
3. Checking out service was very rude. We checked out early at 7am and the receptionist was very rude for some reason. Just the attitude was unbelievable. Anyway what goes around comes around.
As I said at the beginning this is not our first stay here but our third however after the attitude and the quality of the room they've provided us we will go and spend our money somewhere else.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Westy2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

First of all I would like to thank you for your comments even when they are not positive. I would like to have more details about your incidentals and I would be pleased if you would be able to contact me if possible.
I really apologize for the inconveniences caused and I would be interested in changing your point of viiew about our Hotel.

Once again thank you

Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,147 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
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English first
Amsterdam
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 January 2010

The Pulitzer is in my opinion the best hotel in Barcelona. The lobby and roofterrace are great places to lounge about, the rooms are a bit small but very well appointed, and the location superb! The friendly staff speak fluent english. I stayed here on several times and will book this hotel everytime I am in Barcelona. My only worry is that booking them may become difficult if they keep this up.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jantien1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

Thank you for your comments. We will try keeping this up however please do not hesitate to contact me if you would like to come back and I would do my best to offer you our best offer.
Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
1 review
5 of 5 bubbles Reviewed 1 January 2010

Lovely hotel with wonderful accommodations and a free pass to one of the nicest gyms I have ever frequented. The staff was fantastic, very responsive, and the price was far below what I would have expected for such a A-1 hotel experience.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nyctravelerparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

I would like to thank you for your comments, I really appreciatte them. Please do not hesitate to contact me if you would like to visit us again.
Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Dakota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 December 2009

A friend and I stayed here in early September 2009 and were so satisfied that I booked my son and his wife here in December 2009. They had the same reaction as we had. The rooms are lovely with a great bathroom. The people at the desk are friendly and helpful. Since I booked my children's stay, I had some questions that were answered immediately. The hotel staff is very friendly. Superb location! I'll be there again.
Boots Newstrom

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BootsN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

We really appreciatte your comments about your stay. Please do not hesitate to contact me if you would like to visit Barcelona again.
Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 December 2009

My stay here could not have been better. The hotel is modern and stylish, but warm at the same time. Very classy. The room was small, but comfortable and very well decorated. The shower was great and the wireless internet access worked well. I really enjoyed sitting in the lobby bar area and having a coffee or beer in the evening. The staff was friendly and very helpful on the rare occasion that I needed something. I did not try the restaurant, but it looked very nice (and popular), though a bit expensive at 15 Euro per person for breakfast.

I got a great rate by booking and paying in full in advance. For just over 90 Euro per night, it was an excellent value. The location was as central as one could want (I would actually have preferred to be a bit further away from Placa Catalunya & Las Ramblas). The chinese restaurant across the street, Dim Sum House Restaurant Asiatico, was excellent and very reasonably priced. There is also a supermarket just across the street, which is convenient for buying water or snacks. I would not hesitate to stay at the Pulitzer again next time I'm in Barcelona.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaliCourtney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

Thank you very much for your comments. Please do not hesitate to contact me if you would like to visit us again.
Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 December 2009

This hotel was in a great location within easy walking distance of La Rambla. The rooms were average in size but very clean and crisp! I stayed with my best friend and we had a great city break. The staff were lovely also and we got to use the fitness centre/swimming pool which was just down the road. I would recommend this hotel!

  • Stayed April 2008, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jem813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

I would like just to thank you for your comments. Please do not hesitate to contact me if you would like to visit us again.

Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
178 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 25 December 2009

This little gem, located 1/2 block from Plaza Catalunya, was a wonderful surprise and I would recommend it to anyone touring in Barcelona unlesss ou are looking for the most grand accomodation.. Very nice amenities, bathrooms, breakfast and a cozy bar complete with a Christmas Tree. Great bed, nice linens, robes and toiletries. Free internet. Most important, fantastic, helpful staff at the desk ,the dining room and in the bar. They offer help, even before you ask, and could not have been any nicer. Make sure to ask about the bedlamps as they are a little tricky with off/on/dim switches combined in same mechanism ( they were new to us)

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nursely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmsanchez, General Manager at Hotel Pulitzer, responded to this review, 12 January 2010
Dear Madam/Sir,

Thank you very much for your comments about your stay.
Please do not hesitate to contact me if you would like to visit Barcelona again.
Best regards
Jose Mª Sanchez-Harguindey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Pulitzer

Property: Hotel Pulitzer
Address: Calle Bergara 8, 08002 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > El Raval
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Romantic Hotel in Barcelona
#72 Business Hotel in Barcelona
#73 Luxury Hotel in Barcelona
#105 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Pulitzer 4*
Number of rooms: 91
Official Description (provided by the hotel):
The Pulitzer is a 4 stars Boutique Hotel full of light and with a cool and cosmopolitan atmosphere. Located in the heart of Barcelona, just few meters walk form Plaza Catalunya, Las Ramblas and the famous Passeig de Gracia, it is an ideal base for exploring the city. Guests can choose from 91 stylishly decorated rooms, including a unique Suite with a 30sqm terrace. The Pulitzer is a real happening place: the rooftop terrace offers the perfect spot for chilling out while enjoying the best live music, its restaurant serves up locally sourced dishes in the slow food tradition and its lobby bar is a vibrant place where locals and visitors meet. The Pulitzer takes sustainability and health very seriously: in 2015 it became a Biosphere certified hotel as well as a Healthia certified hotel. Pet-friendly hotel (check conditions on our website). ... more   less 
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Also Known As:
Hotel Pulitzer Barcelona, Catalonia
Pulitzer Hotel Barcelona

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