We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location & facilities. Housekeeping needs improving”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Axel Hotel Barcelona & Urban Spa
Ranked #185 of 513 Hotels in Barcelona
Certificate of Excellence
Reviewed 13 April 2014 via mobile

Comfortable hotel in a great location in the centre of everything L'Eixample offers. Many nice restaurants, shops, and bars closeby. Comfortable rooftop terrace with jacuzzi and small pool that's great during the day when the sun shines.

Spacious rooms that (for my room, at least - a deluxe on floor 4) could use a little refreshing. A new coat of paint and refurb on the fixtures & fittings would be helpful. TV signal not working for many of the channels listed on the in room guide.

Disappointing / lazy housekeeping which only provided the most basic of services. For example, on a 3 night stay toilet paper was never replaced. Glassware which I used each day was never washed. Towels instead of being rolled and placed in the right area were simply folded and placed on the bed. None of this was the end of the world but just, when all added together, gave the impression of laziness.

Breakfast was quite good and so were the gym facilities and wifi worked well.

Stayed: April 2014, travelled solo
Thank journeyman29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 17 April 2014

Dear Guest,

Thank you for your comment about Axel Hotel Barcelona. We are pleased that you have stay in our hotel.

We strive to provide the ultimate service while maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers.

We have taken note of your comments and hope to remedy soon, in order to improve our quality and service.

We look forward to seeing you here again in the not-too-distant future.

Yours Sincerely,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,513)
There are newer reviews for Axel Hotel Barcelona & Urban Spa
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

654 - 660 of 2,514 reviews

Reviewed 13 April 2014

Our 'Check-In' was very slow [approx. 20 minutes] and at 14.50 we were told that the room wouldn't be ready 'yet'. As we had a reservation for Lunch at a Restaurant nearby for 3pm. we expressed concern - however, we went to our room - to find that it was ready to be occupied.

Room Tip: Request a room away from the 'front of the Hotel' if you don't need to be disturbed by T...
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Clem C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 15 April 2014

Dear Guest,

First of all I would like to thank you for staying with us during your last visit in Barcelona. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor.

We are sure this has been a particular case, but as we clearly inform, our check is at 2pm, and due to the fact of our high occupancy, it is difficult to give a room before that time.

Please do not heasitate to contact as at any time, thank you very much again for your help to improve even more.

Again sorry for what happened, yours faithfully,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

Thank you to the wonderful staff of the Axel Hotel. Always smiling and ready with a hello and any advice asked for. Nice and very interesting room. Great location close to the Metro. There for 5 days and can't wait to go back.

Room Tip: We did have a room on the street. With the doors close it was completely quiet. Great view and a won...
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DaveofYarmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 14 April 2014

Dear Dave,

Thank you for your comment about Axel Hotel Barcelona. It was really nice having you in Axel Hotel Barcelona, we are pleased that you have stay in our hotel. We strive to provide the ultimate service while maintaining an enjoyable atmosphere.
Nothing is more important to us than well being of our customers.

On behalf of the entire team, we hope to see you too very soon.

Best Regards,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

I have stayed in Barcelona many times, so knew the Axel and its location. Position wise, it's quite good, but a little walk through Example to Las Ramblas. The Axel is all about service. The rooms are nothing special, but the atmosphere makes up for it. Its really geared to non discerning gay travellers, mostly couples.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 7 April 2014

Dear Paul,

Thank you for staying with us again and on behalf the entire tema, we greatly appreciate the confidence you have placed in us as your landmark hotel in Barcelona.

We hope you visit us again soon.

Yours sincerely,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Stayed here for the first time in February for nine days from 14 to 23. For the first five days I stayed in the suites on the 11th floor. These are stunning, I had the adjoining apartment to my friend and we had an enormous balcony with a great view of Barcelona. The suite was modern and well designed. The bed comfy with good quality pillows and quilt. There is a Jacuzzi and small swimming pool on the roof, which was great to use especially at night. I was very aware that it was a gay hotel-which is exactly what I wanted. They had numerous themed nights in the bar; which is trendy and has great cocktails. The staff are friendly and professional. In particular I would like to thanks Adrian who was very helpful in locating my lost luggage and for sorting me out with maps and advice about local gay bars, he was super professional and went the extra mile. Thanks for making my stay so enjoyable and I would recommend this Hotel and will stay here every time I visit Barcelona.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank leigh181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 7 April 2014

Dear Guest,

First of all let me thank you so much for your great opinion about Axel Hotel Barcelona.
We really appreciate your time to give us your opinion, for us is always welcomed to read how great your experience with us have been.
Me, Adrià and all Axel Hotel Barcelona staff, are really pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels.

Million thanks,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Stayed for long weekend
The good bits:
Price, Location, friendly staff, breakfast, and facilities such as gym, spa, restaurant, and roof bar. The room was attractive
The bad bits:
1.Had room on first floor with no windows just patio doors. If one wanted fresh air one had to open door so lack of privacy.
2.Noisy, as had music from bar and reception blaring out
3. Phone in room did not work
4.No kettle/coffee tray in room so if wanted hot drink first thing in morning or before going out not possible. One could order from bar (if phone worked , but limited service and not available late evening. This is standard provision in all hotels in UK, and I've also had this in hotels I've stayed in in Germany.
5.Wobbly and noisy bed
I would stay there again but in different room

  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank trellaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 7 April 2014

Dear Customer,

Thank you very much for your wonderful review.
We are delighted for your excellent comments about our Hotel. Axel Hotel Barcelona is synonymous of quality and this is what we want to offer to all our guests. What really matters to us is that our customers have a pleasant stay in our hotel and feel at home, because, although we are a hotel for gay public, everyone is welcome.

I would also like to apologize if our decor was not to his liking, and that our facilities seemed small, I invite you to try our Premium or Suite rooms are much more spacious; please do not hesitate to contact us at any time so we can give you our best room available.

Hope to see you again in any of the Axel Hotels worldwide.

Yours Sincerely,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2014

We stayed at the hotel for 3 days and it was a lovely experience, absolutely fantastic location super central to Placa Catalunya and Universitat Square.

Very friendly staff, the room was great on the 6th floor, the staff were really welcoming and we had so much fun on saturday night, we didn't expected such party in a hotel and we loved the Axel boy, even Juan C. the PR invited us to shots during the night!

For sure we will be back in summer! No bad comments to say!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JORGEPEREZ, Director General at Axel Hotel Barcelona & Urban Spa, responded to this reviewResponded 7 April 2014

Dear Guest,

We are really pleased that you stayed with us during your last visit in Barcelona. We really are in the center of Barcelona and your opinion about our location it´s very helpful for us, but specially for other Trip Advisor visitors.

Our staff is 24h at your disposal to help you enjoy each option that the city can offer you.

We hope to see you very soon here again with us.

Best Regards,

Jorge Perez
General Manager
Axel Hotel Barcelona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Barcelona hotels
El Raval
TWO Hotel Barcelona by Axel
TWO Hotel Barcelona by Axel
#85 of 513 in Barcelona
683 reviews
Eixample
Hotel Cram
Hotel Cram
#139 of 513 in Barcelona
932 reviews
Eixample
Hotel Granados 83
Hotel Granados 83
#46 of 513 in Barcelona
1,464 reviews
Show Prices
Show Prices
Show Prices
Eixample
Acevi Villarroel
Acevi Villarroel
#141 of 513 in Barcelona
974 reviews
El Raval
Andante
Andante
#87 of 513 in Barcelona
1,672 reviews
Eixample
B-Hotel
B-Hotel
#53 of 513 in Barcelona
2,258 reviews
Show Prices
Show Prices
Show Prices

Been to Axel Hotel Barcelona & Urban Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Axel Hotel Barcelona & Urban Spa

Address: Aribau 33, 08011 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Spa Hotel in Barcelona
#126 Luxury Hotel in Barcelona
#130 Business Hotel in Barcelona
Price Range: £95 - £293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Barcelona & Urban Spa 4*
Number of rooms: 105
Official Description (provided by the hotel):
Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Expedia, Travel Republic (UK), Agoda, Lastminute, Hotels.com, TripOnline SA, Ebookers, Cancelon, 5viajes2012 S.L., getaroom.com, Evoline ltd and HotelQuickly so you can book your Axel Hotel Barcelona & Urban Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Axel Hotel Barcelona & Urban Spa Catalonia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing