Currently staying in room 502 & i needed to post a review to advise you all NOT to stay here. I spent SO much money to stay here & it is just a horrible hotel. The staff are rude, they don't speak English. The housekeeping don't always clean the rooms & when they do, they talk so loud! Terrible customer service & poor quality rooms. My room is such a dump & when i arrived there was still rubbish in my room from the previous guests that had stayed here. When housekeeping clean the room, they just change the ben linen & thats it. They haven't replenished the soap in my bathroom, left me another breakfast order sign to hang on my door & worst thing is that they left THEIR MASTER KEY in my room, so now i can access any room in the hotel! Security breach or what?! Location is good, but there are BETTER hotels closer to Barcelona. I still have 3 days here!!! Dreading it. I will never come back to this hotel.
- Official Description (provided by the hotel):
- Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more less
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- Also Known As:
- Axel Hotel Barcelona & Urban Spa Catalonia