Stayed here for one night as we decided to leave Sitges early. The lobby area is smart and the staff very friendly (apart from terse cocktail staff on the roof) but after that initial introduction it went downhill. I opted for the premium room which at first glances looked good but attention to detail was poor. The furniture is falling apart and the suspended ceiling missing bits, looking incongruous set against the rather delightful wallpaper.
I am pleased we only stayed one night as the room developed a very strong fishy glue odour as soon as the A/C was switched on (which you had to do as the rooms are relatively small and opening the windows was hard as the road outside was very very loud). The smell was particularly bad when we returned from a club at 4am, so much so that my husband wanted to call reception to see if something had died. Being British, I did not want to make a fuss just for one night so googled reviews which mention the smell. Had we stayed longer, I would have had to complain.
We booked a room with breakfast which was a mistake as it was poor. As a vegetarian who was avoiding white carbs there was little choice. We asked for eggs and was told they were late arriving. We sat down at 8.45am and the eggs arrived at 9.50pm.
I was saddened by my experience as the hotel is in a wonderful place and most staff friendly, and it is something of a gay icon, but it was woefully inadequate in my view.
I rarely post less positive reviews but felt the overall experience was not a good one. Thankfully our next hotel in the Raval area made up for the poor quality offer at Axel and saved our weekend celebrating my husband's 40th birthday.
- Official Description (provided by the hotel):
- Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more less
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- Also Known As:
- Axel Hotel Barcelona & Urban Spa Catalonia