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Reviews (422)
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All reviewspoble secplaza espanacooked selectionmini barbarcelona marathonfree glass of cavamin walktwo metro stationsclean comfortable roomsgreat hotelfree wifihotel is locatedrestaurants within walking distancesingle roomreception teambus stopon arrival
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Reviewed 23 May 2017 via mobile

We stayed 3 nights. The rooms were clean and tidy. Bed comfortable. The first night we had a twin room even though I had requested a double on my booking. The hotel were able to move us to a double the next day. The staff were very courteous and helpful and all spoke English to a reasonable degree. The hotel is a 10-15 min walk to the nearest touristic bus stop and 5 mins to the metro. It is a couple of kms from tourist central and the price reflects this. But it is a good spot and only a few stops on the metro to be in the thick of it. We did not eat breakfast at the hotel so I have no comment on this.

Stayed: May 2017, travelled as a couple
Thank IamSharonofABC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017

The location turned out to be perfect. We were able to walk to the Barceloneta area to enjoy paella, short walk to Blai street for pinxhos, the metro stop on the green line was nearby. We were also able to walk to the magic fountain, palace, and Montjuic/Olympic area.

As for the hotel itself, when we arrived the AC wouldn't work correctly, the safe needed a new battery, and the room itself just seemed a bit old. Apparently you have to slam the window shut to get the AC to work and sometimes we had to do it randomly throughout the time in the room to have the AC work. The map at the front desk wasn't super helpful, and the front desk staff were unable to provide any decent food recommendations. We ended up getting the recommendations from the walking tours we did instead. Also the internet connection was weak, so when we needed to use it regularly we had to go down to the lobby.

Location wise I would stay in the area again, but would pick a different more updated hotel for the price we paid. Definitely felt it was overpriced.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Stacey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONLUGANO, Gerente at HCC Lugano, responded to this reviewResponded 25 May 2017

Thank you for your comments, as these are of great help to improve quality and service.
Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Very helpful staff, location close Plaza Espana and metro excellent. Clean hotel and buffet breakfast good quality. The views to courtyard, well average Barcelona block of flats... A bus to airport leaves 200 m from the hotel. A good choice.

Room Tip: Ask for the room facing courtyard, rooms on the street side a bit noisy.
  • Stayed: May 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Akaisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2017

This a very well located hotel, near all the attractions and subway within 10 minutes of walking distance.It has a large lobby, rooms are cosy and very comfortable. Check in and check out was seamless, one can store the luggage near the reception if needed, if you dont need to leave straightaway after check out. Recommended.

  • Stayed: May 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Gidoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017 via mobile

The Lugano is with out doubt one of the cleanest hotels I've ever stayed in.

Arrived late Friday afternoon to nice free class of fizz. Went to our room 307 at the front of the hotel overlooking the road. I've read a lot of reviews saying that the front of the hotel has a lot of noise coming from the road, but I can honestly say, this is not the case. The windows are of the best quality.

Breakfast is basic, but very nice. Great coffee. The hotel is ideally situated to visit most attractions. You can walk anywhere from here. Magic fountain, 15min walk to the right.
la Rambla 30min walk to the left. The metro is very close by too and can reach anywhere in the city from there. The hotel I think is very good value for money and you won't be disappointed. The free wifi is excellent, one of the best wifi I've ever had in a hotel. Great all round!

Stayed: April 2017, travelled as a couple
1  Thank Graysautos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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