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“Excellent throughout”

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Mercer Hotel Barcelona
Ranked #3 of 517 Hotels in Barcelona
Certificate of Excellence
Reviewed 8 July 2013

I want to write this for the staff of Mercer who were thoroughly exceptional, from front desk to concierge, to bar and breakfast staff. They were all so hospitable, warm, friendly and made the return each day welcoming. The hotel itself is faultless. It's excellent interior design was its first attraction to us but was topped off by the way they treated you. I urge whoever reads this to say here. You wont be disappointed.

Room Tip: The rooms do not supply water which I think would be a great addition. It's nice to have water b...
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  • Stayed: July 2013, travelled as a couple
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8  Thank Craig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 9 July 2013

Dear Mr. Craig,

As General Manager of the Mercer Hotel Barcelona I'm really proud about your comments about my staff. I think that is true that the architecture of the hotel is faultless, is like a jewel in the gothic quarter but we try to be different in services and the staff.

Is great for me read reviews like yours,

Thank you so much,

Francesc Holgado
General Manager

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1,066 - 1,072 of 1,430 reviews

Reviewed 18 June 2013

My wife and I just returned from a trip to Barcelona. Found the Mercer on Tripadvisor. Great boutique hotel in the old city. Service at the hotel is awesome. They are willing to help you in anyway they can... Restaurants, museums, shopping etc. very friendly and helpful staff. Rooms are very nice and roomy.

Stayed: June 2013, travelled as a couple
9  Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 19 June 2013

Dear Mr. Peter P,

Thank you so much for your comments,

Is really great for us when one of our guests says that the "Service at the hotel is awesome. They are willing to help you in anyway they can... Restaurants, museums, shopping etc. very friendly and helpful staff".

This is our principal reason to be in the Mercer Hotel Barcelona.

Warm regards,

Francesc Holgado
General Manager

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Reviewed 18 June 2013

We spent two nights at this contemporary but quaint Barcelona hotel and loved every second of it. We had just two days to discover Barcelona and they ensured we got the right recommendations. The first afternoon, we took a walk through the Gothic quarter and Las Ramblas. The shopping and sightseeing was great. We also saw a Flamenco show as suggested by the hotel which was very nice. The rooms are large, spacious and contemporary in a heritage backdrop. Wonderful design in terms of all fixtures and fittings in the room. The breakfast in the inner courtyard is simply outstanding. The pool deck area is great to relax with the backdrop of roofs of Barcelona. The personnel are very friendly and helpful and couldn't do enough for us. Loved every moment of our stay and will definitely recommend to all friends and family. The best location this hotel enjoys. A short stroll to the cathedral and other sights.

  • Stayed: June 2013, travelled as a couple
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9  Thank Oberoi_SahlHasheesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 19 June 2013

Dear Mr. Oberoi_SahlHasheesh,

As General Manager of the Mercer Hotel Barcelona I feel really flattered when I read comments like yours "Simply Outstanding" or "loved every second of it".

Thank you so much!

You talked about our services and I'll highlight "The breakfast in the inner courtyard is simply outstanding" I think that is one of the best points with the restaurant.

Thanks a lot

Best wishes

Francesc Holgado
General Manager

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Reviewed 13 June 2013 via mobile

My husband and I went on a 12 day Mediterranean cruise that began and ended in Barcelona. We decided to stay an extra day there before flying home and stayed at the Mercer. The hotel was hard to find but once there we were very pleased. You can see the historic walls incorporated beautifully into the contemporary style if the hotel. The room we had was very large, bright and clean. The service was amazing. From the staff at the restaurant where we had breakfast to the front desk who went out of their way to help us find s good place to eat (it was Sunday and most of the really good restaurants in the area were closed). It was within walking distance to the beautiful Barcelona Cathedral and many other sites. I hope to stay again!

  • Stayed: May 2013
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6  Thank ms95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 20 June 2013

Dear Mrs. ms95,

Thank you so much for your comments,

As General Manager of the Mercer Hotel Barcelona is really marvelous for me when our guests tell us "The service was amazing" and "I hope to stay again!". This is the most important for us and our reason to be.

Best wishes!

Francesc Holgado
General Manager

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Reviewed 11 June 2013

We had an unforgettable stay at the Mercer. I hesitate to describe the treatment we received there, in case everyone expects it as standard... My wife and I were staying in Barcelona with friends, but I took the opportunity to surprise her by booking us into the hotel for the night of our wedding anniversary. In the event, the surprise was on both of us, as we were upgraded to the finest suite in the hotel - a gesture of incredible thoughtfulness and generosity. From that point on, everything about our stay was perfect, from the relaxed but fine dining lunch we enjoyed on the inner courtyard, to the surprise gift of quality Cava and home-made chocolates that were left in our room after an afternoon by the pool on the rooftop terrace. The hotel itself is tastefully designed and furnished; the staff were all incredibly warm, helpful, and attentive without being overbearing. The reception manager who looked after us made us feel very special in a VIP kind of way without any stuffiness or faux-grandeur. This hotel represents consummate professionalism and discrete class, as experienced by us in their personalised attention. My wife felt like a queen without the pomp; she noticed every detail, from the herbs in the vertical garden to the china used to serve breakfast. The Mercer made our anniversary memorable in every possible way.

  • Stayed: June 2013, travelled as a couple
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11  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 12 June 2013

Dear Mr. Robert C,

As General Manager of the Mercer Hotel Barcelona I'm really happy for you about the "Incredible Experience" that you and your wife lived at the hotel. Is really blissful for us get that our guests are completely satisfied.

Thank you so much for yours reviews and Congratulations for the Wedding Anniversary.

Warm regards,

Francesc Holgado
General Manager

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Reviewed 9 June 2013

Delightful new hotel in the Gothic Quarter, stunningly built into the ancient Roman wall in the city. Very friendly staff, all with excellent English. Great terrace on roof with bar. Easy access to port and central city on foot. Very safe area at night, with plenty of restaurants and bars. Our bedroom was slightly quirky in design, in that it was open plan, apart from the loo. Would prefer something bit more traditional, with a shower and sink enclosed in a large bathroom. Worth noting that not all rooms have baths.

Room Tip: Views are not really an option because of where the hotel is in a narrow alleyway
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  • Stayed: June 2013, travelled as a couple
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7  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 11 June 2013

Dear Mr. John C,

Thank you very much for your comments,

I say always the same when our guests talk about the staff of the Mercer Hotel Barcelona but is true I feel really proud about them, they try to help always.

About the design of the room I take a note.

Thanks a lot for your reviews,

Best regards,

Francesc Holgado
General Manager

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Reviewed 5 June 2013

I was enormously impressed with the Mercer. The location is stunning being nestled in amongst the old narrow streets of the Barri Gotic and the quality of finish to the whole place is outstanding. The hotel exudes quality but, unlike some other places I have stayed, it comes without the pretentiousness. The staff were universally friendly and relaxed whilst also being on hand for anything you might need. I cannot recommend this hotel highly enough and I am not usually driven to write reviews but it was worth every penny. Don't even get me started on the bed - the best nights sleep I've had in years!

  • Stayed: June 2013, travelled solo
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9  Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this reviewResponded 7 June 2013

Dear Mr. Matthew,

We are really grateful about your reviews "I cannot recommend this hotel highly enough and I am not usually driven to write reviews but it was worth every penny".

Thank you very much for your comments they help us to improve every day.

Best regards,

Francesc Holgado
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercer Hotel Barcelona

Address: Calle dels Lledo 7, 08002 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Barcelona
#2 Romantic Hotel in Barcelona
#3 Luxury Hotel in Barcelona
Price Range: £212 - £632 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercer Hotel Barcelona 5*
Number of rooms: 28
Official Description (provided by the hotel):
This architectural marvel is located in the heart of Barcelona's Gothic quarter on mythic Calle Lledó, just a short distance from the Plaza de Sant Jaume. It not only represents the splendour of the old Julia Augusta Flaventina Paterna Colony, in what was then the Roman city of Barcino, but is also an archaeological gem that combines past and present, the monumental and the latest design. Now travellers can enjoy the greatest hotel comforts in the heart of old Barcelona, with exclusive views of the dome of the church of Santa María del Mar, the basilica of San Just i Pastor, and the Cathedral. ... more   less 
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Also Known As:
Mercer Hotel Barcelona Catalonia

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