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“Charming hotel and location, location, location.”

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Mercer Hotel Barcelona
Ranked #4 of 513 Hotels in Barcelona
Certificate of Excellence
New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Charming hotel and location, location, location.”
Reviewed 24 July 2013

The location of this hotel is perfect. Right in the middle of Barri Gotic, near the cool El Born and more touristy Las Ramblas. Walking distance to Boqueria, Barceloneta, the Gothic Quarter sights and near the subway for easy connection to Eixample, Sagrada etc.
This boutique hotel is very charming, with beautiful stone work, wooden beams and sleek design.
The concierge Florencia was excellent, extremely professional and helped us secure hard-to-get dinner reservations and made great recommendations.
Our only disappointment was with the room, ours had particularly low ceilings, "half" windows, ugly construction view below, and poorly connected. By poorly connected we mean that the minibar was stored in the closet, where there was no electrical outlet, so we had to put the fridge in the middle of the entryway so that the cord could reach the outlet to keep the drinks and jamon/manchego snacks we picked up at the market cool. But since the electricity is linked to the hotel key being inserted near the door, when we would leave the room and housekeeping came through, they would remove the key (probably to save electricity) and so we would come back and the drinks/food was warm, the room was hot, and again in an effort to save electricity: the window shutters and drapes shut tight. While we commend this effort, we found it a bit excessive for what is supposed to be a 5-star luxury hotel. Overall, an excellent option in Barcelona for charm, location and wonderful service...they just need to work on the rooms a bit and also add a fitness center which was also a miss.

  • Stayed June 2013, travelled as a couple
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Helpful?
3 Thank MCP_Traveler1A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 24 July 2013
Dear Mrs. MCP_Traveler1A,

Thank you very much for your comments, I feel really proud when our guests talk wonders about the staff.

I would apologize for all that happened in your room. I take a note of all your propositions to improve. Sorry for all the inconvenients that we can cause in your stay,

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Maputo
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 23 July 2013

The hotel is in a great location in the gothic quarter and walking distance to the rambla and many other areas of interest. It is a boutique style hotel with beautifully decorated and laid out rooms. As with most European city hotels, the rooms are quite small and the views are only the inner courtyard or the cobbled walkway in front of the hotel. The small tapas bar served Iberian ham, after tasting it we totally agree with the bar man who said it was the best ham in the world. All the staff were friendly, helpful and professional. We would stay here again. It was expensive, but this is expected in peak season, in the heart of Barcelona.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank estherMaputo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 24 July 2013
Dear Mrs. Esther,

Thank you very much for your comments,

I take a note of all your propositions to improve.

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 July 2013

We just returned from an outstanding trip to Barcelona (and Cadaques) due in no small part to our friends at Mercer Hotel. The hotel is totally beautiful and impeccable—true to the photos, it looked as if we were the first guests to stay there. Our room was gorgeous and soooo comfortable (I must email to ask them what makes those beds so DIVINE!?!). The public spaces were always cool, clean and comfortable. The rooftop deck is perfect for drinks and a quick dip (it's more a plunge pool than a real swimming pool). Tucked away on a tiny street, it was in a great location in the Barrio Gotic, just a short walk from El Born (another cool neighborhood for food and shopping) and Barceloneta (the beach). It's a true boutique hotel (with just about 2 dozen rooms) which allowed for a warm, intimate feel (not at all pretentious, which is the trap of many other hotels of its kind) with a diverse and elegant international crowd—families as well as couples, young and older.

The best part was the staff, who knew us each by name (my husband, myself and our two kids, 5 and 8) and bent over backwards to be sure we were all comfortable. Service was warm and friendly, never overbearing or stuffy. No request was too big; they were always happy to help and to over-deliver when they could—whether that meant bringing the kids sweets as a treat, keeping the pool open a little later to let the kids take a dip on a hot day, chasing after us with baked goods "in case the kids get hungry" for a road trip, or shrugging off a broken curtain after a game of hide & seek gone awry.

  • Stayed July 2013, travelled with family
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Helpful?
5 Thank Melib212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 22 July 2013
Dear Mrs. Melib212,

As General Manager of the Mercer Hotel Barcelona I feel really flattered when I read comments like yours who talk about the staff of our hotel.

Thank you so much!

I'm really proud of my team, they try to help our guests all the time.

Warm regards,

Francesc Holgado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 July 2013

We recently had the pleasure of staying at the Mercer Barcelona in the Gothic Quarter for 5 nights during our honeymoon and were simply blown away. The location itself is stunning, as tucked away in the Gothic Quarter is this hip, stylish, yet warm blend of contemporary architecture and ancient ruins. (One wall of the property is actually a Roman wall from the second century)! That said, for as beautiful as the property is it's true star is the staff, who are welcoming, friendly, and helpful, which isn't always the norm for a hip boutique hotel. They speak excellent English and were beyond helpful and gracious to us at every turn. Tony, Florencia, Jerzy...all of the 5 or 6 people we dealt with were absolutely phenomenal at all hours of the day. We truly felt at home, and this is just a perfect location and way to vacation. The property itself also has a cool rooftop bar and pool, and it is very quiet, which is a nice compliment to it's huge, comfortable beds! We strongly recommend this hotel, and can't wait to return!

Room Tip: Ask for a room in the back of the hotel, since it overlooks an ancient Roman ruin currently being ex...
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  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank KRandKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 21 July 2013
Dear Mrs. KRandKJ,

Thanks a lot for your comments,

As General Manager of the Mercer Hotel Barcelona I feel really flattered when I read comments like yours who talk about the staff. We try to help our guests all the time and in your case, we succeeded!

Best regards and I hope see you soon,

Francesc Holgado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
188 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 17 July 2013

The Mercer Hotel in Barcelona is rated as one of the best in the city, and I was very excited to get a reservation during high season. The location is great- just a few blocks behind the Cathedral in the Gothic area. It's walking distance to just about everything you want to see in Barcelona- La Rambla, the port, flower market, Picasso Museum and lots of wonderful restaurants.

If you're arriving by taxi, the driver may tell you that the streets are too narrow for a car and drop you on a near-by street corner to fend for yourself. DO NOT BELIEVE IT! He just doesn't want to navigate the narrow, crooked streets.

As for the hotel itself... The public areas are an interesting overlay of modern design on the original ancient structure. Our room was very modern, almost minimal but large and comfortable.

The only issue I had was with the bathroom. It's visually appealing, but the design stresses form over function.The sink, tub and shower are separated from the sleeping area by a partial wall. Since there are no doors, the sounds and lights carry throughout the entire room, which may be disturbing to someone trying to sleep. There is a huge free-standing bath tub, which is very inviting but not practical. There is no soap dish, shelf or towel bar within reach. The toilet is closed off behind the door, but there is no bidet.

The quirky bathroom design not withstanding, we did enjoy our stay at the Mercer.

  • Stayed June 2013, travelled with friends
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Helpful?
2 Thank evamaria13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 19 July 2013
Dear Mrs. Eva María,

Thank you very much for your comments,

You are right in that maybe missing some complements in the area of the bathtub. Every week we have a meeting with all the managers of the differents departments of the hotel and two weeks ago our Front Desk Manager told us about these small details. Yesterday I had a meeting with our stylist to search this kind of complements and I hope have it all soon.

Thank you so much to help us to improve!

Warm regards,

Francesc Holgado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2013

Just returned from Spain,
I must say the Mercer Hotel was the best part of the trip. From the moment you walk in attentive service and help provided at your door step. The concierge bends over backwards to arrange accomodations for your trip.
The breakfast environment is in the lovely glass open ceiling enclosed room where you hear bird chirpings and is serene.
The location in the Gotic quarter is surrouded by so many shops and restaurants that you have so many options to find something to do.
The hotel is well situated so when walking turning to your left is the water and to your right La Rambla.
The rooftop pool over looks the Basilica and is very peaceful.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rtravel73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 16 July 2013
Dear Mr. Rtravel73,

Thank you very much! Comments like yours help us to improve every day.

As General Manager of the Mercer Hotel Barcelona I feel really proud when our guests send us comments like yours. When any guests say us that the hotel was the best of the trip is incredible for us.

Many thanks!

Best regards,

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 July 2013

Our group of 2 couples stayed at the Mercer Hotel Barcelona recently. It is in the old gothic part of Barcelona, which has cool bars and little restaurants. The hotel was fantastic from the moment we got there. The rooms are excellent, very quite for such a big city. The décor was beautiful taking into consideration the old town walls. One of the special things is the interior courtyard where we had breakfast each morning, a lovely oasis in the middle of a city. The pool and pool bar at the top was a great place to unwind after a day of sightseeing.
We will certainly be staying here for our next Barcelona visit.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TJT73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesc H, Director General at Mercer Hotel Barcelona, responded to this review, 16 July 2013
Dear Mr. TJT73,

Is fantastic for us when we receive comments like yours, thank you!

As General Manager of the Mercer Hotel Barcelona I feel really good when our guest go out satisfied.

Thank you very much!

Francesc Holgado
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercer Hotel Barcelona

Property: Mercer Hotel Barcelona
Address: Calle dels Lledo 7, 08002 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Barcelona
#2 Romantic Hotel in Barcelona
#3 Family Hotel in Barcelona
#4 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Mercer Hotel Barcelona 5*
Number of rooms: 28
Official Description (provided by the hotel):
This architectural marvel is located in the heart of Barcelona's Gothic quarter on mythic Calle Lledó, just a short distance from the Plaza de Sant Jaume. It not only represents the splendour of the old Julia Augusta Flaventina Paterna Colony, in what was then the Roman city of Barcino, but is also an archaeological gem that combines past and present, the monumental and the latest design. Now travellers can enjoy the greatest hotel comforts in the heart of old Barcelona, with exclusive views of the dome of the church of Santa María del Mar, the basilica of San Just i Pastor, and the Cathedral. ... more   less 
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Also Known As:
Mercer Hotel Barcelona Catalonia

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