After traveling for 3 months to date throughout Europe, we've found newer hostels can either be one of the best experiences of your trip or one of the worst. Unfortunately for black swan, it was more of the latter.
The hostel is located in a good location, not far from the arc de triomf metro station, and about a 10-15 min walk to la rambla. The facilities are new and what what you'd expect from a hostel that's only been open for 6 months. Great big kitchen, large bathrooms, warm showers, big common room, lockers with chargers in them, good wifi etc. The beds were comfy enough although all the mattress' were covered in hair in our 6 person mixed dorm and could do with a clean.
First impressions last and after a unwelcoming arrival to the hostel at 10pm, no orientation to the hostel or Barcelona, and just a rude staff member. We also had issues with checking out/moving rooms etc which would require a whole different post to explain fully!
The hostel seems to care more about keeping the neighbours happy than their guests. They shut down the lift at night, are meticulous about keeping the noise below 30 decibels and thus sucking all atmosphere out of the establishment. Don't come here expecting to enjoy a beer in the common room, sharing traveling experiences with new found friends as staff simply don't allow it. They are not a party hostel which compared to other Barcelona hostels is good at times, but you do feel like your in a prison camp depending on what staff member was on.
Not all is lost with black swan, the two girls on reception/cleaning are lovely and the hostel is slowly finding its feet. Kate, the staff member trying to start the pub crawl/ outings is great and with time hopefully the staff will relax, realise that the guests and the experience are what makes the hosteling great, not just new facilities.
We stayed a total of 4 nights and would I recommend the black swan? No, unless your after a place to sleep for one night only... Maybe with time, it will improve but I won't be back anytime soon.
- Official Description (provided by the hotel):
- Good vibes, comfy accommodations, and unforgettable fun make this chic, centrally located hostel the ideal place for your Barcelona vacation. Nestled in one of the city's coolest areas, Black Swan combines a friendly, relaxed atmosphere with exciting activities and sparkling nightlife. Our smiling staff is eager to share insider tips on the hottest things to see and do here in beautiful Barcelona. Your every need is met here at Black Swan. You'll enjoy free cooking lessons where you'll learn to prepare mouthwatering paella, movie nights, club outings, and summertime trips to the beach for a cold beer or game of voleivol (volleyball). Cruise the streets with bike and scooter rentals, and discover the city's rich history with entertaining tours - at Black Swan, your perfect Barcelona experience is our goal. We know traveling can be exhausting, so we've created a comfortable environment where you'll feel right at home. You'll sleep soundly in soft, clean beds, start your day strong with free breakfast cereals, steaming cups of tea and coffee, and refreshing fruit juice, and you'll have our fully-equipped kitchen to prepare a home cooked meal or to chat with fellow travelers. You'll find our front desk open 24 hours a day, so you can be sure you'll always have just what you need. You'll get free bed linens, free WiFi, free luggage storage, a convenient in-house laundry facility, and sparkling-clean bathrooms with piping hot showers where you can recharge after a fun day out on the town. This brand new, safe location is your ideal home away from home, and the best way to kick-start your Barcelona adventure. Here at Black Swan, life and energy abound day and night! ... more less
- Reservation Options:
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- Also Known As:
- Black Swan Hostel Barcelona, Catalonia