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The Level at Melia Barcelona Sky
Ranked #102 of 514 Hotels in Barcelona
Certificate of Excellence
GreenLeadersPlatinum level
Brighton, United Kingdom
1 review
“I'll come back!”
Reviewed 7 May 2014

I stayed 3 nights at this hotel with friends to celebrate my birthday. The service is exceptional and extremely attentive. I was given a grand premium room in a high floor (26th) and it had an amazing view to the Sagrada Familia. The room was really comfortable and tastefully designed with space enough for 2 people. Housekeeping came by twice daily to clean the room and leave some chocolates which was a nice touch. Wifi was included in the price as I booked the room in the hotel's website. There is a swimming pool on the 6th flor and downstairs at the lobby there is a very cool and hip restaurant, on some days they do a showcooking, on the night that we went there it was sushi but I've read that they do ceviche as well. The location is a bit far from the city centre but you have a subway stop 5 minutes away which takes you directly in to downtown. I love staying at this hotel and I am looking forward to staying there again soon.

Room Tip: Ask for a high floor to enjoy the views
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 11 May 2014
Dear Roberto U,

Thank you very much for your kind comments. We are glad to hear you would come back soon, and it is particularly pleasant to read we have met your expectations.

We are happy you enjoyed our The Pool and the restaurant The Place, our team members are always available to provide excellent service and to create that relaxed atmosphere to our guests.

Thank you again for your fantastics comments that always motivate us to keep improving our services.

We looking forward to see you soon again at Melia barcelona Sky!

Best Regrads,

Guest Experience Team
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609 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
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English first
Didcot, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

Home today after 3 nights at the Level. When we arrived on Friday afternoon, check-in on the 25th floor was busy. We were told to sit in the lounge until check-in was free. We were a bit confused whether that meant we could go ahead and help ourselves to the complimentary drinks, we were just told to sit down. There were a few staff walking around and they totally ignored us. However, the views from the lounge were incredible.

Our room was on the 19th floor. At first we were really impressed with the room but soon noticed that it was not up to the 5 star rating. There was also a very powerful damp smell, which was also in the corridors outside the room. The buttons for controlling the lights were a bit confusing as they didn't control what they said they controlled. It was a bit rough around the edges and there were stains in the sink and shower. The rain shower was ok and the hand held shower head did not work. We were impressed with the view we had of the city though. The bed was comfortable with feather pillows. The room was quiet with no noise from either outside or other rooms.

We didn't really feel like going back up to The Level lounge again after being completely ignored on our first visit. We had our breakfasts downstairs but trying to get tea from the waiters and waitresses was very difficult. Jugs of coffee were brought round and there was a self service coffee machine. There was a good selection of continental breakfast, pastries, bread, fruits and cereals.

We booked this stay directly on the Melia website in January and had been looking forward to it. All in all, it was just a bit disappointing and not up to the 5 star rating.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 1 May 2014
Dear Lauren 7,

First of all, I would like to thank you for the valuable feedback as it is our primary source of improvement and we always highly value it.
Our main goal is to exceed the expectations of our customers and we are deeply sorry when we can not reach them.We apologize for any inconvinient that you may have during your visit to our hotel, let me kindly inform you that we have already solved the problem of bad odor on the corredor, please accept our apologies.
We do hope that despite your inconveniences on this occasion, all the team of Melia Barcelona Sky have the opportunity of welcoming you back in the near future.

Best Regards,

Guest Experience Team
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Harrogate, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 April 2014

Great service, great service, great service, is my mantra for 'The Level' - it was a lovely experience across the board, including an upgrade, the complimentary guest lounge, and the character and kindness of the staff at 'The Level'.

We stayed at the Barcelona Princess as well, which was really great, but we definitely stepped up in coming to the Melia.

The rooms were very good, but maybe not quite five star, but the service and the experience really made it a memorable stay :)

J

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamesmwatson79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 1 May 2014
Dear Jamesmwatson 79,

Muchas gracias ! What en encouraging review for us to keep on sharing our passion for hospitality.

We really look forward to see you back soon at Melia Barcelona Sky!

Warm regards,

Guest Experience Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, England, United Kingdom
Level Contributor
215 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 27 April 2014

I booked through last minute and got a package for a premium room. Although only £30 more for a 4 night stay you have free access to the Level 25 bar. You can have free drinks (premium brands) and tapas like snacks all day. The cakes in the late afternoon are divine-little macarons etc. My advice is to have breakfast in the ground floor dining room-there is much more choice. The rooms are not the most spacious but are perfectly formed and comfortable. I have stayed at the W hotel and much preferred it here-felt you had the substance even if the style wasn't quite as wow! The area is out if town but is only about 10 mins walk from the metro. At the W we had to rely on taxis but that wasn't the case here. Also the local area is up and coming and you feel as though you are at the heart if Barcelona-not just where the tourists go. There are some excellent bars and shops springing up in the area. Yes the check in isn't the fastest and the air conditioning took us 24 hours to work out but for value for money and service I couldn't fault it. There is an amazing Michelin restaurant at the hotel-expensive but well worth it. Try the testing menu-sublime!

Stayed April 2014
Helpful?
2 Thank Calamity999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 29 April 2014
Dear Calamity999,

Thank you very much for that wonderful 5 stars at the rankin!

We do really appreciate your comments, coming especially from a Top contributors on TripAdvisor who is traveling a lot and can compare us with others hotels. We are very glad also to know that you could enjoy our The Level Lounge with the stunning views over the city.

We apologize for the inconvenience if the air conditioner will not work the first night, please accept our apologies.

We look forward to welcome you back soon at Melia Barcelona Sky to pamper you even more next time!

Guest experience Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
228 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 27 April 2014

We've been in this hotel a few years ago and liked it pretty much. As the offer was pretty good we decided to stay in a executive Junior Suite again. Unfortunately the time didn't pass without taking ist toll... Stains, stripes in the bathroom and not enough pressure for the rainshower to deserve the name were disappointing. Cold water (which means no shower at all for 12 hrs!) was down too and the snacks in the Lounge late, nice but not enough for all the guests.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pigalle1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 29 April 2014
Dear Markbuehler,

Thank you very much for your sincere opinion, I am sorry if we have not ben able to reach your expectation at all levels but I can guarantee that your comments are taken seriously and will be used properly.

Please contact us next time you dicide to visit Barcelona we will make your stay unforgettable,


Best regards,

Guest Experience Team
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Essex, United Kingdom
2 reviews
Reviewed 26 April 2014

I couldn't fault this hotel (which is rare, I am fussy) and really enjoyed my stay. Room was modern, clean and comfortable and had views across the city. The loo seat was broken and there were no robes in the rooms, but neither was a problem. During our stay the staff informed us that the water was going to be turned off for a night, but they gave us plenty of water and were really apologetic.
Food was beautiful and there was lots of drinks on offer on floor 25. Had a brilliant stay and staff couldn't be more helpful

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 27 April 2014
Dear Abbiesouthern,

Thank you very much for your precious 5 star rating on TripAdvisor!
It is such a pleasure to read that you enjoy the stile of our hotel, we always try to give the best experiences to our customers. We are happy to hear that the team was able to make you feel welcome and comfortable, and you thoroughly enjoyed the general feel of the hotel.

We look forward to welcoming you back soon.
Regards,

Guest Experience team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2014 via mobile

A hotspot hotel in Barcelona that is only five minutes from the Metro and ten minutes from the beach. With stunning views and a lavish buffet breakfast this place is one to remember. A stylish, modern and relaxing setting for a short city break.

Stayed April 2014, travelled as a couple
Helpful?
Thank Vic A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaSky, Director de Relaciones con Clientes at The Level at Melia Barcelona Sky, responded to this review, 27 April 2014
Dear Vic A,

Thank you very much for your nice comments!
We are glad that you have enjoyed the location as we are indeed at a short distance from the beach and next to huge shopping centers, park, restaurant and authentic neighborhood.

We look forward to welcoming you back soon.
Best regards,

Guest Experience Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Level at Melia Barcelona Sky

Property: The Level at Melia Barcelona Sky
Address: C/ Lope de Vega, 141-147, 08005 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Poblenou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Barcelona
#14 Spa Hotel in Barcelona
#77 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Level at Melia Barcelona Sky 5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to The Level at Meliá Barcelona Sky!The Level at Meliá Barcelona Sky raises luxury to its highest level. Feeling special is so easy when every detail has been designed and created especially for you.With exclusive personalised service that will exceed all the expectations of the most discerning guests, The Level at Meliá Barcelona Sky is the new commitment by Meliá to superior services and facilities. Choose a new hotel concept to make your stay in Barcelona exceptionally different.Superior room categories, private lounge and special in-room amenities provide guests with a world of privileges and luxury. ... more   less 
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Also Known As:
The Level At Melia Barcelona Sky Catalonia

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