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“Great atmosphere, great location, and good breakfast, and CHAMPAGNE”

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Sercotel Amister Art Hotel
Ranked #121 of 514 Hotels in Barcelona
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great atmosphere, great location, and good breakfast, and CHAMPAGNE”
Reviewed 13 January 2014

This hotel was great for my Barcelona trip. It has an awesome lobby with lots of interesting books about Barcelona and art with a great breakfast buffet upstairs for 11 euros. The rooms are very clean with everything you need (but I kinda wish the beds were softer). Location is great not far from Plaza De catalonia, oh yeah and did I mention the COMPLIMENTARY CHAMPAGNE, every night, what more do you need?

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikitaTravels92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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Peterborough, United Kingdom
Level Contributor
4 reviews
Reviewed 12 January 2014

This hotel was lovely, we felt very safe and the staff were really helpful. We hired the hotel bikes for a day which was great fun. The location of the hotel was great for us as we were happy to walk everywhere, and it was close to lots of great local bars and Tapas restaurants. We were three sharing what was essentially a twin room, so it was a little compact, but for 2, it would be ideal. We booked through the British Airways holiday website and the prices were very, very good.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 January 2014

Easy to deal with from check in to check out. Room was well maintained and bed was very comfortable. It's not in the heart of the city, but walk for 5 minutes to the west and you'll reach the main station and 10 minutes to the south and you'll reach La Rambla. Very enjoyable stay.

  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 December 2013

repetitively visiting Barcelona both for business and leisure, I highly recommend this hotel to anyone .. a great location near the center but allowing some peace and quiet when needed, an overall good management and very friendly team ..nice rooms for a good price . all together a good hotel in a great city!

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duquesa71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany,NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 December 2013 via mobile

The hotel bills itself as a 4 star but there are some positives and issues.

+ area is safe.
+ lots of non touristy restaurants near by.
- small hotel so you hear everything.
- allows dogs. Not much fun being woken to dogs barking. Dog owners aren't too sympathetic to other guests since they pay extra.
+/- long distance from sites.
- WEIRD SHAPED rooms
- beds aren't comfortable.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MrBongy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ildefonso_Moyano, Director General at Sercotel Amister Art Hotel, responded to this review, 3 January 2014
Dear MrBongy,

First of all, thank you for choosing our hotel to stay in Barcelona and we sincerely apologize on behalf of all the staff because we were not able to reach your expectations. Our ultimate goal is to make your stay as pleasant as possible .

It is true that we are a small hotel of only 59 rooms but this helps us to take care of details. It is not usually to have comments about noise, we heartily apologise in your case.

About pets policy, we certainly allow dogs of medium and small size with an extra fee to those guests. We give them a room enabled to host animals and It is something that customers appreciate because rarely 4 star hotels in area have.

I deeply regret that you did not feel comfortable and you did not like the arrangement of our rooms. Definitely if we had been aware we would have solved all those problems as quickly as possible.

We welcome your comments as they help us to improve.

At your entire disposal,

Ildefonso Moyano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2013

An excellent hotel -- Wonderful room, terrific service from all the multilingual staff, great prices (at least they were in December), and good location. A bus across the street goes crosstown (to near La Sagrada Familia) and another bus 4 blocks away goes down La Rambla and to the aquarium and beach. Between those buses and the others, you are minutes away from anywhere you want to go, including Park Guell. Others on TripAdvisor have complained that Metro is not close by, but we discovered the buses, which are great and easy to ride. Each trip is 2 euro unless you buy packages of 10 tickets for 9.98 euro, bringing the price per trip below 1 euro. They are sold at newspaper kiosks and Metro station machines. The hotel is about a 20 minute walk from the train terminal (or take the bus along Avinguda Roma).

Room Tip: Our room was near the corner with the most traffic, but the windows and blackout shades blocked all...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judith K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 December 2013

I stayed there during a recent business trip to Barcelona, and was very please with my stay.

The rooms are spacious, clean and very well furnished. Everything you need is there in the room (TV, Several Power Outlets, Safe and a Mini Bar). The bathroom is very clean and has all the amenities you could need.

Breakfast is not one of their best features though, selections are very limited but good. And they have a restaurant that is open until 11PM.

If you are going to be using the metro there is a station about 5-10 minutes walking from the hotel which is not very convenient if your planned method of transportation is the metro

The location is actually very nice, it's around 15 minutes walk from Catalonia Square.

One of the few bad things was the music playing in the lobby could easily be heard in the room, I was staying in the 2nd floor so that could be the reason.

Overall, it was a pleasant stay and I enjoyed the hotel very much

Room Tip: Try to stay in a room at higher floors
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Omar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ildefonso_Moyano, Director General at Sercotel Amister Art Hotel, responded to this review, 3 January 2014
Dear Omar S,

On the one hand we are really glad you enjoyed the hotel and the city of Barcelona as well. All the team appreciate your kind words about our services and facilities.

On the other hand we take note about the weak points you noticed. We are checking the music at the lobby to not disturb guests on the firsts floors and the restaurant department has been informed about your breakfast comments. About hotel location as you said is very nice and also we have a bus stop crossing the street that connect us with centre and other points of interest.

We kindly thank you for staying with us and to share your experience with the community. This will help us to improve.

We hope to see you again very soon.

Sincerely yours,

Ildefonso Moyano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sercotel Amister Art Hotel

Property: Sercotel Amister Art Hotel
Address: Avda. de Roma 93-95, 08029 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#28 Best Value Hotel in Barcelona
#53 Family Hotel in Barcelona
#89 Luxury Hotel in Barcelona
#92 Business Hotel in Barcelona
#103 Romantic Hotel in Barcelona
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sercotel Amister Art Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
The Sercotel Ámister Art Hotel is in an excellent location less than ten minutes from the centre and the conference area. That's why it's perfect for exploring Gaudí's modernist Barcelona, 'Las Ramblas', the 'Paseo de Gracia', the 'Barrio Gótico' (Gothic Quarter) or the most cosmopolitan part and the business centre of the city (also known as the 'Ciudad Condal' or 'City of Counts'). Discover the charm of this boutique 59-room hotel with free wifi internet. It's set in a classic building in the centre of Barcelona, refurbished in 2004 and where art soothes the senses. Our hotel in Barcelona is ideal for business meetings, as it has three function rooms in which to hold all types of events and celebrations. The rooms are equipped to offer every service and guarantee the success of your event in Barcelona. ... more   less 
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Also Known As:
Sercotel Amister Art Hotel Barcelona, Catalonia

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