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“Great Value”
Review of B-Hotel

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B-Hotel
Ranked #66 of 514 Hotels in Barcelona
Certificate of Excellence
New Orleans
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Value”
Reviewed 16 July 2014

B Hotel was a surprisingly great value. Very nice room. On par with a luxury boutique hotel. Service was not stellar, but not horrible. And for the price - not an issue. They had room service in the evening. (Coffee was amazing.) But no room service at breakfast. Across the street was a lively, and delicious restaurant that was so convenient. We stayed here for just one night on our arrival from the US so we wanted comfort - a great shower, a clean, modern room with a beautiful view, and good food - all without a lot of effort. This hotel fit the bill. And it was only 20 minutes from the airport. Only caution is that the rooms were not ready when we arrived. (We had purchased a package with early check in included, but had to mention that at the front desk. 15 minutes later - we were in our room.)

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank NOLAEXPLORA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (174)
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London
Level Contributor
235 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 15 July 2014

I have stayed at the B hotel a few times before and this time I brought my parents with me but we were all disappointed.

The reception staff informed us that my parents room would be ready at 1:30pm, so we went out and came back for this time to check in. We were then told it would be 2pm, then 10 minutes, then another 10 minutes, then another 10 minutes. At 3:15pm the room was finally ready. This was really annoying as if reception had just told us that it would have been 3:15pm in the first place then we could have enjoyed more time out in the city instead of sitting round being told "10 minutes" repeatedly.

Our room was fine however at 11pm the air conditioning failed. The staff came back 3 times in 1 hour to try and fix it but we were then informed it couldn't be fixed until the next day - no good to us as we were staying 1 night. I asked for a fan to be brought to the room as the temperature was unbearably hot. An hour later at 1:15am a fan was brought - apparently they had to go to other hotels to find one as they don't have any. So we endured a short, hot and sweaty nights sleep. Although the night staff tried hard, the hotel isn't prepared for such events. What would happen if everyone's A/C failed? Another negative is that the maids are incredibly loud and shout at one another down the hallway which is inappropriate.

When we came to check out there was no apology for all the problems during the night and we left with a bitter taste in our mouth. I would not stay here again based on this experience.

Room Tip: One at the back - the road out front is very loud
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Adz99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slvia_Nadal, Director General at B-Hotel, responded to this review, 23 July 2014
Dear Guest,

First of all, I would like to thank you for choosing us again for your stay in Barcelona.

I truly appreciate the time you have taken to bring your dissatisfaction to our attention, as comments like yours are the tools we need to constantly improve our service and our facilities.

I truthfully apologise for the several bad experiences you`ve been involved during your last stay.

Starting with all the misunderstood at check in when the reception staff tried hard to get you a room before the ckeck-in time, with no success, then the problem with the air conditioning, and lastly the lack of solutions offered at check out. All this issues of course does not represent B-Hotel service spirit and it’s an attitude we cannot feel proud of.

I take the opportunity to inform you that problems like air conditioning failures are issues that we cannot predict and avoid, since machines sometimes just stop working for unknown reasons. Fortunately this was an isolated case since our maintenance team takes care of its conservation daily. On the other hand I’m glad you`ve valued the fact that our night team did its best to ease your discomfort with the temperature by getting a fan at all costs.

Again, I truly apologize for all; I hope you can reconsider staying with us again so you can give us a chance to change your last impression about our hotel, if so, please contact me directly.

I remain at you entire disposal.

Sincerely yours,

Silvia Nadal
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

highly recommended!!! this hotel at the best location, near metro, mall, cafe and resto, having a modern cool ambiance room, and excellent service. The bus stop hop hop tour barcelona city only 3 min walking from the hotel, very easy to find.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ratu Pikania De... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 July 2014 via mobile

Stayed here three nights prior to our cruise. Had a quiet room overlooking the courtyard. Easy walk into Barcelona City centre. Breakfast a little pricey but convenient,
Downside- Ultra modern decor-but found the lighting terrible-had to stand by window to get enough light to put my makeup on!!! Also bathroom could be a bit of a challenge for the less nimble-huge step over bath to use the shower! Plus need a PhD in plumbing to work out how the shower works!!
Enjoyed the cocktail bar -but not the house music-that's probably an age thing though!!!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank SuperSal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin_Monti, Guest Relations Manager at B-Hotel, responded to this review, 14 July 2014
Dear Guest:

First of all we would like to thank you for having chosen B-hotel for your recent trip to Barcelona.
Happy to see that you enjoyed our hotel architecture and that you appreciated our location
Regarding the lights in the bathrooms I kindly inform you that Its design responds to a minimalist décor style that matches with the hotel’s both architecture and interior design. Since we know it’s a little dusky for shaving / makeup, we are currently improving that aspect by installing movable augmentation mirrors with led lightening included. We plan to have all the rooms arranged in the present future.

I’m glad you saw the humorous side regarding our showers! As you know they have designer water taps, and they look pretty good, but we understand that it might be a little difficult if is the first time you use them, this is why there is a diptych in every bathroom with clear drawings of how to use it. In case this is not enough, guests can always call Front Desk and our staff will be grateful to assist them in the room.

Finally, we feel honored to know you`ve enjoyed our recently renovated bar with its wide offer of cocktails, wines, spirits among others. I hope you have the chance to enjoy it again!
Once again thank you very much for your words, We hope to have the occasion of welcoming you back in a not too distant future, and I look forward to seeing you at that time.

All the best

Benjamin Monti Muñiz
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ohio
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 July 2014

So after traveling all the way to Barcelona, to find out the Hotel Onix Fira was a disappointment, we walked down the street and reserved a room for one night prior to our cruise. This hotel is new, clean, and loaded with modern sophistication not seen in American hotels. We were very pleases with our stay. Skip the cost of breakfast and walk down to street to one of the local cafés.

The rooftop pool/deck has amazing views!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hereford
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 July 2014 via mobile

We stayed here from 30/6 to 4/7 got a taxi from airport very straight forward to get arrived at hotel the reception staff not that welcoming never showed us were our room was just explained were every thing was on our deal package there was a welcome drink never recived that or never offered the room was 703 very nice huge bed lovely clean sheets well stocked fridge internet was free and good the roof top is a wow !! The staff there was good specially Danielle was just great ask her any thing about the city and she would tell you got to know our drinks very happy smile on greeting us lovely member of staff break fast was nice loads of fresh food love my stay just a few little mistakes

Stayed June 2014, travelled as a couple
Helpful?
2 Thank gurney43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tewksbury, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014

My husband and I stayed at the B Hotel towards the end of our honeymoon adventure in August 2013. The hotel has a modern feel, which is really cool. Our room was very big with modern decor and an interesting shower that served both as a wall and a window into the room itself. The breakfast was self serve with various selections hot and cold to choose from. The staff was extremely accommodating and helpful in offering directions around Barcelona. The front desk recommended we try a small local restaurant for lunch, which was delicious, and they also called ahead to the Hard Rock Cafe to get us in straight away! The roof top pool was to die for with spectacular views of the bustling plaza center. We will definitely stay here again when we return to Barcelona (someday)!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Devon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about B-Hotel

Property: B-Hotel
Address: Gran Via de les Corts Catalanes, 389-391 | Plaza Espana, 08015 Barcelona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotel in Barcelona
#52 Romantic Hotel in Barcelona
#144 Family Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:3 star — B-Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
B-Hotel is the one of the best places to stay while visiting Barcelona. Less than ten minutes from the Ramblas, Plaza Catalunya, the beach, and the museums atop Montjuïc, its location within the most exciting area of the city and its proximity to the major conference centers have made B-Hotel a favorite destination for travelers on business or pleasure, as well as a key gathering spot or meeting place. ... more   less 
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Also Known As:
B-Hotel Barcelona, Catalonia

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