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“Perfect location, extremely helpful staff”

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Barcelona City Hotel Universal
Ranked #411 of 518 Hotels in Barcelona
Reviewed 14 May 2013

First, this hotel is NOT to be mistaken with Universal Hotel(located on Paral-lel Ave). The hotel is located in very convenient place, 4 stops from BCN airport on the train. The rooms are very basic and clean. The hotel itself occupies two floors of the building. It is kind of difficult to find it - you have to be bussed in from the office in order to get in the building. The staff is extremely polite and helpful; speaks english well.

  • Stayed: May 2013, travelled with family
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1  Thank MilenSt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 - 81 of 272 reviews

Reviewed 11 May 2013

Nice little hotel and good value for what we paid. Extremely centric next to the wonderful Paseo de Gracia. Very comfortable for a weekend in Barcelona. The rooms are maybe a bit noisy but nothing unbearable. Helpful staff!

  • Stayed: January 2013, travelled as a couple
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Thank David0ffS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcncityhotels_com, Director de Relaciones con Clientes at Barcelona City Hotel Universal, responded to this reviewResponded 3 December 2013

Hi!

Thanks sharing your positive experience with other users. People like to read all kind of reviews and they are very useful to get an idea of what they can expect.

Our staff is always working to help our guests and offer a pleasant stay. We are glad to know they did it!

As we are in the city centre, and in spite of the soundproofed windows, we know some rooms can be noisy if you are not used to the noise in the place you come from.

We appreciate you saw we try to offer a familiar hotel, in a superb situation, clean rooms with all the basic facilities and good value for money.

We wish welcome you back again in any of our accommodations in Barcelona.

Best regards,

Elisabeth Gómez
Social Media Manager
Barcelona City Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2013

my room was shabby, but since it was very clean at least - I had an ok stay here - i was not a very expensive hotel either, so its ok.
Breakfast does not exist (I really wanted to go out for tapas-breakfast anyway, so its ok) and the room-safe witch shouldve been there was not there.
The room is very simple, the bed had no dune (only a thin sheet, and it was a bit cold) and the tv had only spanish-speaking channels.

The staff is amazingly polite and helpful and the room/bathroom was very clean, witch lifted my experience from 2 to 3 stars.

  • Stayed: May 2013, travelled solo
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2  Thank IWentToValhalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

I stayed there for two nights, and enjoyed the proximity to the city centre and the friendly staff. The room itself is minuscule, and the small window faces the backyard that looks more like a shaft. The bathroom was fairly sized, though. The price, however, was unbeatable.

  • Stayed: March 2013, travelled solo
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1  Thank OsopolarTromso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcncityhotels_com, Director de Relaciones con Clientes at Barcelona City Hotel Universal, responded to this reviewResponded 16 December 2013

Hi!

Thanks for sharing your experience with other travelers. Many people tells us how useful is to read several opinions before they choose their accommodation.

We know the rooms of our hotel are not very big. As you know, Barcelona City Hotel is located in the heart of the city center, just ten meters away from the most expensive street in the city. This makes the price per square meter is very high for an a budget accommodation. For this reason all our rooms have the minimum square meters required by law in order to offer the best value for money, as you appreciated.

As you explain, you had an inside room. The hotel has several rooms some exterior facing the street and other to interior "patios". That is very typical in Barcelona.

We wish welcome you back soon in some of our accommodations in Barcelona!

Kind regards,

Elisabeth Gómez
Social Media Manager
Barcelona City Hotels

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Reviewed 27 November 2012

If you are looking for a hotel near the city center and are not looking to spend a lot of money Barcelona City Hotel is a great option. I found this hotel through Agoda and paid around 80 us dollars per night. The front desk people are very friendly and helpful. The location is a 10-15 minute walk to the Placa de Catalunya. My room was small but I did not spend a lot of time there anyway other than sleeping and taking a shower. Fortunately where my room was located it was fairly quiet. There is computer up on the second floor where you can have free internet use.

I would definitely recommend this hotel to people who are on a budget and looking just for basic accomodations and nothing fancy. If I were to come back to Barcelona I would definitely stay here again.

  • Stayed: November 2012, travelled solo
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1  Thank bermuda10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcncityhotels_com, Director de Relaciones con Clientes at Barcelona City Hotel Universal, responded to this reviewResponded 16 December 2013

Dear guest,

First of all, thanks a lot writing your review and sharing it with other users. It is important for future travellers to Barcelona can read objective opinions in order to choose the right accommodation.

We like a lot you first sentence. You have defined exactly what we offer: a hotel in the city center if you are not looking to spend a lot of money.

In fact, the hotel is just near the most expensive street in Barcelona, Passeig de Gracia, full of architectonical masterpieces, and near Plaça Catalunya and Ramblas street, as you explained.

We are glad you enjoyed our PC with free Internet use. I don't know if you used our free wi-fi internet connection, just let you know we have increased its speed this year, as it is powered from an optical fiber connection.

We wish welcome you back soon in our hotel.

Best regards,

Elisabeth Gómez
Social Media Manager
Barcelona City Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2012

  • Stayed: October 2012, travelled with friends
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Review collected in partnership with Easytobook.com
1  Thank BarcelonaRoe
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 August 2012

Our stay in Barcelona Cit Hotel was pleasant, mostly because of the fair price and the location (10 minutes walking to Plaza Catalunya). The room were small put cozy. The downside would be the noisy guests (talking in the hallways at 3 am, slaming doors...)

  • Stayed: July 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank 414Mat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bcncityhotels_com, Director de Relaciones con Clientes at Barcelona City Hotel Universal, responded to this reviewResponded 16 December 2013

Hi!

First of all, we want to thank you for your review. The opinions of our guests help us to improve our services.

We are glad to know you enjoy your stay in hotel. We are sorry if you match with noisy guests.

We warn our customers to respect the rest of other guests and we watch so, but if somebody close a door noisily is out of our hands. We can ask to make less noise, bit the door has been already closed. We are sorry about that, as we wish to offer our guests the best rest.

We hope to welcome you back soon in some of our accommodations in Barcelona!

Kind regards,

Elisabeth Gómez
Social Media Manager
Barcelona City Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelona City Hotel Universal

Address: Arago 281. 2nd fl 1a, 08009 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #411 of 518 Hotels in Barcelona
Price Range: £38 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Barcelona City Hotel Universal 1*
Number of rooms: 18
Official Description (provided by the hotel):
Welcome to Barcelona City Hotel- Hotel Universal!Barcelona City Hotel is a hotel located in Barcelona center, a few meters away from Passeig de Gracia. Our hotel offers you value for money just two blocks away from the Placa Catalunya, where the Gothic Quarter and the famous Ramblas of Barcelona begin.Enjoy the city and relax in your room with free wifi, flatscreen TV, private bathroom, air-conditioned, heating... ... more   less 
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Also Known As:
Universal Hotel Barcelona
Barcelona City Hotel Universal Catalonia

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