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“Great Location, Trendy Deco, Slow Internet”

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Petit Palace Boqueria Garden
Ranked #145 of 512 Hotels in Barcelona
Certificate of Excellence
Level 2 Contributor
3 reviews
3 hotel reviews
“Great Location, Trendy Deco, Slow Internet”
Reviewed 16 July 2014

The hotel is located just off La Rambla- about 2 minutes walk to the Metro Station and 5 minutes to La Boqueria (the enormous indoor market). The room was spacious, trendy, pleasing & clean; the service was adequate. Our room was facing the garden, and therefore very quiet. The major downside was the impossibly slow wifi, which was probably due to our room location. It took 5-10 minutes to just get on the internet - good luck if you want to upload/download anything.

Room Tip: Request a room with good wifi signal if you need to do anything online (such as plan next day's...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Hannah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operagarden, Director General at Petit Palace Boqueria Garden, responded to this review, 18 July 2014
Dear Hannah,

Thank you very much for sharing your experience with us. I´m glad to see you had a nice stay with us. Regarding the internet issue, I would like to let you know that we are now working on a new internet sistem that will help us out to improve the internet speed.

Once again, thank you very much,

Alex Puig, Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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Canterbury, United Kingdom
Level 5 Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 July 2014

The rooms were spacious enough for 5 of us. The building is scattered and it is a bit of a drag to carry your luggage all the way up the stairs. Wi-fi connectivity was excellent. Front office was a bit slow and room cleanliness standard lacking. We were provided our room at 1 even though we had reached before 12 which was the check in time, But I guess we should have been prepared for this as a few earlier reviews did state this.

Room Tip: Ask to be provided rooms in the building that has lift access
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  • Stayed August 2013, travelled with friends
    • Value
    • Rooms
Helpful?
1 Thank 304551Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operagarden, Director General at Petit Palace Boqueria Garden, responded to this review, 14 July 2014
Dear Guest,

Thank you very much for sharing your comments!
Regarding the cleanliness lacking, I would like to apologize and let you know that I will check what hapened, since our housekeeping team follows our strict standars of cleaning rooms.
Regarding the check in time, I would like to let you know that our check in time is at 15.00 (3 pm) as you can see it on your reservation sheet. I´m happy that your check in was made 2 hours before the check in time so you were able to enjoy your room earlier.

Once again, thank you very much.

Warm regards,

Alex Puig, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level 5 Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 July 2014 via mobile

The location is good. Just off the Ramblas (but not on it), if you have a lot of luggage it's a bit of a bother to drag the luggage on the cobbled street into the hotel from Ramblas. It's not far, but if you are used to getting down from the car at the hotel front door, that's not going to happen here. The staff is professional and very matter of fact and don't expect them to go out of the way and accommodate too many special requests. Breakfast has a very low variety and is fairly average. Rooms are clean, plain and average.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DevNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 July 2014

The hotel is in a great location very close to The Ramblas and the Metro. The rooms are small but adequate. The staff was always helpful and friendly. We would stay there again and recommend it to friends.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lunasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operagarden, Director General at Petit Palace Boqueria Garden, responded to this review, 10 July 2014
Dear Mr.Lunasi,

Thank you very much for sharing your experience at the Petit Palace Boqueria! I´m glad to see you had a nice stay with us! I really appreciate your positif comments about the staff and our facilities.

Warm regards and see you on your next trip to Barcelona!

Alex Puig, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 July 2014

This hotel is an absolutely great location! If you want the sights and sounds of the Old City Barcelona (Gothic Quarter) then this is ideal. Only a hundred yards from La Rambla and therefore close to the Market and Plaza Catalunya, etc. Hotel was very clean and the rooms are large by European standards. Bed was firm (hard) but that is expected outside of USA. Bathroom is very fashionable but the shower water goes everywhere as the design is more fashion than function. Towels were not great and they were stingy with new ones, no washcloths at all. Breakfast is very good, much more than just "continental". The building and the common areas are very cool and the tiny bar was just fine for a cold beer or two while watching World Cup. Now for my "not really high tech" subject. The hotel is owned by High Tech Hotels, never heard of them but that didn't matter. The WiFi in the room is free but not very stable or high speed. They do give you a laptop in each room, but that was really slow and old and our iPad was a faster connection to the WiFi than the hard wired laptop. Maybe this isn't a big deal to most of you on vacation but we had just come off a 12 day cruise where access to the internet really didn't exist unless you paid for super slow service from the cruise ship. We needed our internet! Stay here if you get a good deal, the location is great.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rusty2280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerpen
Level 6 Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 26 June 2014

The hotel is almost ideally situated in a narrow alley a few metres from the buzz of La Rambla. It is an old building which has been updated with slightly odd results. The reception was courteous and efficient. We were allocated a room on the fourth floor of the main building and although the bedroom was a little small and cramped, there was a separate space with a desk and a large bathroom. The room was spotless and the bed was comfortable with bedside tables and reasonable lighting. There were toiletries in the bathroom and an good but complex shower but there was the meanest provision of soap I can remember with one tiny bar. More was supplied on request. A buffet breakfast was perfectly adequate with a choice of hot or cold meats, eggs, breads, fruits etc. The hotel's very pleasant courtyard was a great place to take breakfast but the inside seating was less attractive. It is an old pillared room which has been modernised rather unsuccessfully. In the evening the courtyard doubled up as a bar. Staff worked very hard and were very accommodating. All in all it was good value for money and we would stay there again.

Room Tip: Choose the main building with lifts if you have mobility problems
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operagarden, Director General at Petit Palace Boqueria Garden, responded to this review, 27 June 2014
Dear Mr. Terry,

Thank you very much for sharing your experience at the Petit Palace Boqueria! I´m glad to see you had a nice stay with us and I appreciate very much your positif comments about the team and the facilities.
Looking forward to welcome you back,

Warm regards,

Alex Puig, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 June 2014 via mobile

My family stayed in this hotel for 4 days in May and loved it! It is close to everything you need as a tourist in Barcelona - restaurants, cafes, tourist buses, shops, the market and supermarkets, the flamenco show, and a few other sights as well.

Rooms were clean and spacious, and the kids enjoyed the double deck beds. A laptop is provided for guests' use, and the free internet was fast. Bathroom was modern, but my only complaint is that once someone takes a shower, half the bathroom floor gets wet.

Front desk staff were very helpful and even allowed us to check in 2 hours early. Front desk can get very busy though when big groups come in, and there are only 3 staff at most.

Bikes can be borrowed for a EUR100 deposit, but if you return the bike in good condition basically it's free.

Would definitely recommend this hotel especially for families.

Stayed May 2014
Helpful?
1 Thank HKTravelAddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operagarden, Director General at Petit Palace Boqueria Garden, responded to this review, 24 June 2014
Dear Guest,

Thank you very much for sharing your experience at the Petit Palace Opera Garden! I´m glad to see you had a nice stay with us and have enjoyed Barcelona.
I take good note of your comments about the shower issue and will let the maintenance team know in order to fix it.

Thank you very much,

Alex Puig, Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Petit Palace Boqueria Garden

Property: Petit Palace Boqueria Garden
Address: C/ La Boqueria 10, 08002 Barcelona, Spain (Formerly Petit Palace Opera Garden Ramblas)
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#107 Luxury Hotel in Barcelona
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Petit Palace Boqueria Garden 4*
Number of rooms: 114
Official Description (provided by the hotel):
The Petit Palace Boquería Garden Hotel is a hotel in Boquería of Barcelona with a unique accommodation offer for families and executives and with exclusive services such as iPads, Wi-Fi, cots, bicycles and accommodation for pets, everything for free. The new Petit Palace Boquería Garden Hotel, which is the result of the union of the Petit Palace Opera Garden Hotel and the Petit Palace Boquería Hotel, is a hotel with garden in Ramblas of Barcelona, a hundred-year nook protected for its special value, and with an outdoor terrace perfect for living special moments ... more   less 
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Also Known As:
Petit Palace Opera Garden Ramblas Hotel Barcelona
Petit Palace Boqueria Garden Barcelona, Catalonia

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