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Reviewed 15 August 2019 via mobile

Couldn’t fault this hotel, absolutely loved staying here and would definitely stay again, I visited with my wife & 26 friends for 5 nights for my 50th birthday, Berta and her staff were very friendly & helpful.
We stayed in a suite which was perfect.
Breakfast was excellent with plenty of choices.
The hotel sent up a bottle of champagne and chocolate coated strawberries on my birthday (nice touch) this hotel is perfect for visiting all the local areas.
Rooftop Bar & pool is great for relaxing night or day.
I highly recommend.

Date of stay: August 2019
Trip type: Travelled as a couple
3  Thank mark20100102
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David T, Director General at H10 Casanova, responded to this reviewResponded 18 August 2019

Dear Mark,

First of all, we would like to thank you for expressing your opinion on Tripadvisor as we believe that every comment helps us improve our services.
Thank you very much for noticing the treatment received from the staff during your stay, we are very pleased to know that you have enjoyed your room and the rest of the facilities.
Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer.
Our hotel aims to provide a truly unique experience, and we feel thrilled that we were able to exceed your expectations.

We look forward to welcoming you back to our hotel in the future.

All the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2019 via mobile

Got here fairly late last evening and were greeted warmly by the hotel staff and were offered a glass of complimentary champagne. The hotel is very clean and modern. Our room is rather small but not unexpected for an older building that has been remodeled. Our room overlooks a very busy street and there is a tiny balcony you can step out onto. The double balcony doors do a good job of keeping out the city noise and the room air conditioning keeps the room comfortable. The bathroom and shower are also very nice however our shower door leaks a bit. We were tired after traveling all day yesterday so decided to just get something to eat in the hotels small restaurant. It was a good choice. The hamburger I ordered was as good as any I’ve ever had and the Caprese salad my wife had was huge. The waiter was very helpful and advised us not to order as much as we were initially going to because we had no idea how large the portions were going to be. And then I forgot my credit card when I left and the waiter brought it up to our room.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank mushbigdog
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David T, Director General at H10 Casanova, responded to this reviewResponded 18 August 2019

Dear mushbigdog,

We thank you for choosing our H10 Casanova Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services.
We are thrilled to know that you loved your experience with us; our staff will definitely be happy to read what you wrote.
We are so grateful for your kind words.
We endeavor to go above and beyond to ensure our guests have a memorable experience.

Whilst standing at your entire disposal, we hope to receive you very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2019 via mobile

We stayed here post cruise for 2 nights. We were greeted warmly by a lovely young woman, Dorka. She and the entire hotel staff were kind and helpful and made our stay so comfortable. Our room was great, very clean with refreshing air conditioning, a cute balcony, comfortable bed and spacious bathroom. We had a safe, a wardrobe closet, a minibar fridge and a desk. Breakfast (buffet) was awesome. Eggs, bacon, sausage, fruit, variety of breads, pastry, yogurt, etc. something for everyone. WiFi was great in the hotel. There was a skybar on roof with a small pool that looked amazing. Very nice seating and well-attended. Too bad we were only staying for two days! If we had more time, we would have like to visit the skybar. The staff was warm and friendly here and very eager to help us in any way. We will definitely stay here again. Gracias!

Date of stay: August 2019
Trip type: Travelled as a couple
2  Thank MTG0802
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David T, Director General at H10 Casanova, responded to this reviewResponded 18 August 2019

Dear maritee5,

Thank you for choosing our H10 Casanova Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review.
We do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer.
We are so grateful for your kind words.
We endeavor to go above and beyond to ensure our guests have a memorable experience.
Whilst standing at your entire disposal, we hope to receive you very soon.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2019 via mobile

A modern, cool, clean hotel situated on a busy main thoroughfare around a two minute stroll north of the Gothic Quarter (tiny lanes with numerous places to eat). Our room (which was a free upgrade) was great - spotless and well appointed, with air conditioning, a ceiling fan, USB charging and a huge HD TV. The bathroom was excellent. Our sixth-floor room faced a bright internal courtyard and was very quiet at all times. The rooftop bar was really pleasant. The staff were courteous and helpful. The breakfast room (for buffet breakfast) was functional. The Aerobus stops are nearby; inbound, get off at Urgell for very short walk to the hotel. There is a five minute walk to the stop back to the airport. Highly recommended.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank MilesMonroe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David T, Director General at H10 Casanova, responded to this reviewResponded 18 August 2019

Dear MilesMonroe,

We thank you for choosing our H10 Casanova Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services.
We are very glad to read that you enjoyed your accommodations, as well as the highly personal service that we extend to our clients.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
We are really looking forward to welcome you again soon.

All the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2019

Nice hotel walking distance to a lot of stuff. Clean room! Great staff! Nice roof top bar with good food. The staff was very helpful with tips and site seeing info. Small room, but very reasonably priced. I would recommend. We had 3 adults (Queen with a roll away single). Metro is about 2 blocks. World class shopping within a short walk. Beach is 10 Euro ride away in a cab. Restaurants within a blocks walk. Plenty of outlets, bring a converter. Small fitness center and spa on site.

Room tip: Busy, busy, busy!
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Chelada2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
David T, Director General at H10 Casanova, responded to this reviewResponded 18 August 2019

Dear Chelada2017,

First of all, we would like to thank you for expressing your opinion on Tripadvisor as we believe that every comment helps us improve our services.
We are thrilled to know that you loved your experience with us; our staff will definitely be happy to read what you wrote.
Our hotel aims to provide a truly unique experience, and we feel thrilled that we were able to exceed your expectations.
We look forward to welcoming you back to our hotel in the future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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