We stayed in a 3 bedroom apartment as our son and two children were travelling with us. Pick up of key went very smoothly as advised in our booking. Lady was there to meet us with key upon arrival. Apartment well equipped, very spacious and clean.
Very close to all main tourist areas but only managed to find a very small supermarket nearby. Lots of Bakeries nearby and coffee shops.
Apartment was very clean and the only problem we had was that we had extremely noisy people in the apartment above us.